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Business productivity

Connect Gainsight to any app with two-way sync.

Two-way sync Gainsight across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Object catalog

What Stacksync syncs in Gainsight.

These objects sync between Gainsight and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where Gainsight exposes them.

Company
Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned.
Person (People)
Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records.
Relationship
Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP.
CTA (Call to Action)
Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate.
Scorecard Fact
Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry.
Timeline Activity
Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis.
Success Plan
Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption.
Task and Playbook
Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool.
Custom Objects
Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically.
API surface

How Stacksync connects to Gainsight.

The connector runs on Gainsight's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.

Sync directions

  • Read Supported
  • Write Supported
  • Change data capture Not available
  • Webhooks Not available
What ships with Gainsight

Connect Gainsight for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in Gainsight instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gainsight record.

Observability

Monitoring

Track your Gainsight sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the Gainsight connector.

Gainsight CS is the customer-success system of engagement for post-sale teams, owned by CS Operations and Gainsight admins. CSMs run renewals and expansion here: Company and Relationship records hold the customer master, Scorecards track health, CTAs flag risk and upsell, and Timeline logs every interaction. It sits downstream of the CRM and product analytics, aggregating usage, support, and sentiment data so leaders can forecast churn and coordinate account plays.

  • Customer Success Operations
  • RevOps
  • Gainsight administrators
  • Data engineering
  • CS leadership

  1. Two-way sync Company and Person records between Gainsight CS and Salesforce or HubSpot so CSMs and reps share one customer master with matching owner, ARR, and renewal date.

  2. Write product usage and adoption metrics from Snowflake or Postgres onto Company fields and Scorecard Fact measures so health scores reflect live telemetry.

  3. Sync CTAs and cockpit Tasks with Jira or Zendesk so onboarding and renewal-risk work created in Gainsight opens tickets and status flows back on close.

  4. Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.

  5. Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.

  6. Two-way sync Company and Person between Gainsight CS and Salesforce so account owner, ARR, and renewal date stay identical in both; reps see health scores while CSMs see live pipeline.

All Gainsight integrations

Pick the system you need to keep in sync with Gainsight. Each page covers the sync setup, field mapping, and common workflows for that pair.

CRM · 45

ERP · 38

Database · 50

Data warehouse · 29

Business productivity · 39

Accounting and finance · 17

How it works

Set up Gainsight in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gainsight with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gainsight connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gainsight objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gainsight
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gainsight database
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gainsight connector FAQ

What can I sync with the Gainsight connector?

Gainsight's core objects — Company, Person (People), Relationship, CTA (Call to Action) and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to Gainsight?

Via REST APIs (per-object) and asynchronous Bulk REST API, authenticated with API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Changes are detected as follows — polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. Stacksync manages rate limits, retries, and schema changes automatically.

Is the Gainsight connector two-way?

Yes. Changes made in Gainsight propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does a Gainsight integration take to set up?

Most Gainsight integrations go live in minutes: authenticate Gainsight and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is Gainsight data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. Gainsight data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more
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