Real-time
Two-way sync
Changes in Gainsight or Sage X3 instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to Sage X3 integration — real-time, two-way sync
Keep Gainsight and Sage X3 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gainsight and Sage X3
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Sage X3.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Company, Person (People), Relationship, CTA (Call to Action) in Gainsight with Business Partners (Customers and Suppliers), Products, Sales Orders, Purchase Orders in Sage X3 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 03 Replicate GL journals and sales history to a warehouse for multi-company, multi-legislation reporting.
- 04 Feed work order and BOM data to MES or planning tools on the shop floor.
Common sync patterns
Where Sage X3 is the HR or people system of record
Worker and organization data from Sage X3 stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Sage X3 carries account records
Order, invoice, or account status from Sage X3 appears alongside the customer in Gainsight, so front-line teams answer from live data.
What you can sync between Gainsight and Sage X3
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Sage X3 objects | How this pairing syncs | |
|---|---|---|---|
| Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | Stock / Inventory by site On-hand and allocated quantities per site, synced to storefronts and WMS. | Relationship is specific to Gainsight and Stock / Inventory by site to Sage X3 — each maps to any object or custom field on the other side. | |
| CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | Bills of Material Product structures read for planning and costing. | CTA (Call to Action) is specific to Gainsight and Bills of Material to Sage X3 — each maps to any object or custom field on the other side. | |
| Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | GL Journals Financial entries replicated to warehouses for group reporting. | Scorecard Fact is specific to Gainsight and GL Journals to Sage X3 — each maps to any object or custom field on the other side. | |
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Deliveries Shipment documents synced to logistics providers and customer portals. | Timeline Activity is specific to Gainsight and Deliveries to Sage X3 — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Business Partners (Customers and Suppliers) Shared partner master synced with CRMs and procurement systems. | Success Plan is specific to Gainsight and Business Partners (Customers and Suppliers) to Sage X3 — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Products Item master with units, costing, and site data, synced to commerce and PLM tools. | Task and Playbook is specific to Gainsight and Products to Sage X3 — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and Sage X3
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight Sage X3 Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is applied to Sage X3 as a row-level write, with types converted between the two schemas.
Sage X3 Gainsight Interval-based propagation
DetectionStacksync polls Sage X3 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Gainsight ⇄ Sage X3
Connect Gainsight and Sage X3 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Sage X3 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or Sage X3 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or Sage X3 record.
Observability
Monitoring
Track your Gainsight ⇄ Sage X3 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and Sage X3.
How the Gainsight and Sage X3 connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
Sage X3
- Integration surface
- SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem
- Authentication
- Dedicated web-service user credentials (Basic auth) against configured connection pools
- Change detection
- Scheduled polling; no general webhook surface on the classic web services layer
- Capabilities
- read · write
How it works
How to connect Gainsight to Sage X3 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and Sage X3 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
Sage X3
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and Sage X3 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ Sage X3Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight Sage X3Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and Sage X3 integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Sage X3: authenticate both systems, choose the objects to sync (such as Gainsight's Relationship and CTA (Call to Action)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Sage X3: SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem. Authentication: Dedicated web-service user credentials (Basic auth) against configured connection pools. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: There is no general change-event stream; near-real-time outbound is limited to Rules Engine Real-Time Rules configured per event topic, so continuous sync relies on ModifiedDate polling. Sage X3: X3 web services are generated from its business objects, so payloads mirror the on-screen entry transactions and enforce the same validation as manual entry. Stacksync's field mapping accounts for these differences between Gainsight and Sage X3 without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gainsight and Sage X3 records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and Sage X3 connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–Sage X3 integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gainsight and Sage X3. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 513 integrations available for Gainsight and Sage X3.
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