Real-time
Two-way sync
Changes in Folk CRM or Gainsight instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Folk CRM to Gainsight integration — real-time, two-way sync
Keep Folk CRM and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Folk CRM and Gainsight
Sync what happens in Gainsight with the customer records in Folk CRM, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Gainsight holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Task and Playbook, Custom Objects, Company, Person (People) in Gainsight to Reminders, People, Companies, Groups in Folk CRM with bi-directional, real-time sync. Activity and record changes in Gainsight update the matching contact or account in Folk CRM, and CRM data flows the other way wherever Gainsight can store and use it.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Mirror folk groups into a reporting database to track pipeline and outreach coverage.
- 04 Keep folk and a billing or customer success tool aligned on company records as deals close.
Common sync patterns
Where Gainsight handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Folk CRM, so sales sees open issues before the next call.
Where Gainsight supplies contact or company data
Enriched fields land directly on records in Folk CRM, and refreshes keep them from going stale.
Where Gainsight processes payments
Charges, refunds, and subscription changes appear on the account in Folk CRM, so revenue context lives with the relationship.
What you can sync between Folk CRM and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Folk CRM objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Companies Organization records linked to people and kept aligned with billing or CS systems. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| People Contact records; the primary entity synced with outreach and enrichment tools. | Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | People is specific to Folk CRM and Relationship to Gainsight — each maps to any object or custom field on the other side. | |
| Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. | CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | Groups is specific to Folk CRM and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side. | |
| Custom fields Group-scoped attributes that receive enriched or computed values from external systems. | Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Custom fields is specific to Folk CRM and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side. | |
| Notes Free-text context attached to people and companies, readable for reporting. | Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Notes is specific to Folk CRM and Timeline Activity to Gainsight — each maps to any object or custom field on the other side. | |
| Reminders Follow-up items that can be created from external triggers. | Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Reminders is specific to Folk CRM and Success Plan to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between Folk CRM and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Folk CRM Gainsight Sub-second propagation
DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight Folk CRM Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Folk CRM: Subject to the platform's API rate limits.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Folk CRM ⇄ Gainsight
Connect Folk CRM and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Folk CRM–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Folk CRM or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Folk CRM or Gainsight record.
Observability
Monitoring
Track your Folk CRM ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Folk CRM and Gainsight.
How the Folk CRM and Gainsight connectors work
Folk CRM
- Integration surface
- REST API
- Authentication
- API key (Bearer token)
- Change detection
- Webhook subscriptions for record events, with polling of list endpoints as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect Folk CRM to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Folk CRM and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Folk CRM
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Folk CRM and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Folk CRM ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Folk CRM GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Folk CRM and Gainsight integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Folk CRM and Gainsight: authenticate both systems, choose the objects to sync (such as Folk CRM's Companies and People), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Folk CRM and Gainsight: Where Gainsight handles support or shared inboxes; Where Gainsight supplies contact or company data; Where Gainsight processes payments. Tickets and conversations attach to the right contact and account in Folk CRM, so sales sees open issues before the next call.
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Folk CRM: REST API. Authentication: API key (Bearer token). Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: Person records associate to Company via the Company Person object and to Relationship via Relationship Person; those junctions must be maintained for contacts to resolve correctly. Folk CRM: Custom fields are defined per group, which means field mappings can differ across groups within the same workspace. Stacksync's field mapping accounts for these differences between Folk CRM and Gainsight without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Folk CRM and Gainsight records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Folk CRM and Gainsight connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Folk CRM–Gainsight integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 421 integrations available for Folk CRM and Gainsight.
Popular · 5 of 421
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