Real-time
Real-time sync
Changes in BetterContact or Gainsight instantly reflect in both systems. No stale data, no manual imports.
Business productivity
BetterContact to Gainsight integration — real-time data sync
Keep BetterContact and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect BetterContact and Gainsight
Flow BetterContact data into Gainsight in real time — no exports, no schedulers, no custom scripts.
BetterContact is a read-only source: Stacksync reads its data in real time and delivers it into Gainsight, so Gainsight always reflects the current state of BetterContact — without exports, scripts, or schedulers.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Lead Finder Search, Enrichment Request, Enriched Contact, Company in BetterContact with Company, Person (People), Relationship, CTA (Call to Action) in Gainsight in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Validate catch-all email addresses before sending to protect sender domain reputation.
- 02 Enrich new CRM leads with verified emails and mobile numbers as they are created, writing results back to the CRM record.
- 03 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 04 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
Common sync patterns
Where Gainsight is where the team documents or plans: keep its data fed
Information that originates in BetterContact stays current in Gainsight instead of going stale after a one-time paste.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
What you can sync between BetterContact and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| BetterContact objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Company Company data returned with each contact: name, domain, HQ location, industry, employee count. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction. Custom fields on either side are included in the mapping. | |
| Lead Finder Search Prospect discovery by people and company filters, returning enriched lead profiles. | Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Lead Finder Search is specific to BetterContact and Timeline Activity to Gainsight — each maps to any object or custom field on the other side. | |
| Enrichment Request Batch or single submissions of up to 100 contacts per request for waterfall enrichment. | Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Enrichment Request is specific to BetterContact and Success Plan to Gainsight — each maps to any object or custom field on the other side. | |
| Enriched Contact Verified work emails and mobile numbers with job title, LinkedIn profile, location, and skills. | Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Enriched Contact is specific to BetterContact and Task and Playbook to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between BetterContact and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
BetterContact Gainsight Sub-second propagation
DetectionBetterContact notifies Stacksync of record changes through webhook events. Job-based delivery — enrichment results arrive by webhook push or polling of the results endpoint.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight BetterContact Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryBetterContact does not accept inbound record writes, so this direction carries requests rather than records: BetterContact's output flows back as field updates on the originating Gainsight records.
Rate-limit considerations
- BetterContact: Batches capped at 100 contacts per enrichment request.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with BetterContact ⇄ Gainsight
Connect BetterContact and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every BetterContact–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever BetterContact or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single BetterContact or Gainsight record.
Observability
Monitoring
Track your BetterContact ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between BetterContact and Gainsight.
How the BetterContact and Gainsight connectors work
BetterContact
- Integration surface
- Asynchronous REST API: submit contacts, then receive results via webhook or fetch them from a results endpoint
- Authentication
- API key
- Change detection
- Job-based delivery — enrichment results arrive by webhook push or polling of the results endpoint; there is no persistent record store to watch
- Capabilities
- read · webhooks
- Rate limits
- Batches capped at 100 contacts per enrichment request.
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect BetterContact to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate BetterContact and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
BetterContact
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the BetterContact and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · BetterContact ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
BetterContact GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
BetterContact and Gainsight integration FAQ
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Yes. Stacksync provides a managed, real-time integration between BetterContact and Gainsight — BetterContact is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means BetterContact and Gainsight records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed BetterContact and Gainsight connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom BetterContact–Gainsight integration in-house.
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Yes — Stacksync ships production-grade connectors for both BetterContact and Gainsight. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on BetterContact: Job-based delivery — enrichment results arrive by webhook push or polling of the results endpoint; there is no persistent record store to watch. On Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the BetterContact side: Lead Finder Search, Enrichment Request, Enriched Contact, Company, plus custom fields where BetterContact exposes them. On the Gainsight side: Company, Person (People), Relationship, CTA (Call to Action). Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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