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Database ⇄ Business productivity

Azure Cosmos DB to Gainsight integration — real-time, two-way sync

Keep Azure Cosmos DB and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Azure Cosmos DB and Gainsight

Mirror Gainsight's data into Azure Cosmos DB so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Gainsight through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Azure Cosmos DB.

Stacksync mirrors Company, Person (People), Relationship, CTA (Call to Action) from Gainsight into Partition keys, Change feed entries, Stored procedures and triggers, Databases in Azure Cosmos DB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Gainsight, so the tool and the database never disagree.

Common use cases

  • 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
  • 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
  • 03 Mirror Cosmos DB items into Postgres so teams can query operational data with standard SQL.
  • 04 Two-way sync between a Cosmos DB-backed product catalog and a PIM or commerce platform.

Common sync patterns

Read Gainsight with a query

Records from Gainsight are ordinary rows in Azure Cosmos DB; join them, index them, and use them in application logic without touching the vendor API.

Automate Gainsight from your codebase

Write to the synced tables in Azure Cosmos DB and Stacksync propagates the change into Gainsight, replacing custom integration code.

React to changes as they happen

Updates in Gainsight arrive as row changes in Azure Cosmos DB, so triggers, jobs, and services can respond in near real time.

What you can sync between Azure Cosmos DB and Gainsight

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Azure Cosmos DB objects Gainsight objects How this pairing syncs
Items (JSON documents) Schema-flexible JSON records read and written during sync; nested structures are flattened or mapped as needed. Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. Items (JSON documents) is specific to Azure Cosmos DB and Task and Playbook to Gainsight — each maps to any object or custom field on the other side.
Partition keys Determine data distribution and must be included on writes for the sync to route items correctly. Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. Partition keys is specific to Azure Cosmos DB and Custom Objects to Gainsight — each maps to any object or custom field on the other side.
Change feed entries Ordered record of inserts and updates per partition, consumed for incremental sync. Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. Change feed entries is specific to Azure Cosmos DB and Company to Gainsight — each maps to any object or custom field on the other side.
Stored procedures and triggers Server-side logic scoped to a partition; relevant when writes must respect existing validation. Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. Stored procedures and triggers is specific to Azure Cosmos DB and Person (People) to Gainsight — each maps to any object or custom field on the other side.
Databases Top-level namespaces that scope containers and throughput provisioning. Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. Databases is specific to Azure Cosmos DB and Relationship to Gainsight — each maps to any object or custom field on the other side.
Containers The unit of partitioning and throughput; each container maps to a synced collection. CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. Containers is specific to Azure Cosmos DB and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side.

How changes propagate between Azure Cosmos DB and Gainsight

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Azure Cosmos DB Gainsight Sub-second propagation

DetectionChanges in Azure Cosmos DB are captured at the source via change data capture — no polling loop against its API. Built-in change feed exposing inserts and updates in order within each partition key range.

DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.

Gainsight Azure Cosmos DB Interval-based propagation

DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.

DeliveryEach detected change is applied to Azure Cosmos DB as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Azure Cosmos DB ⇄ Gainsight

Connect Azure Cosmos DB and Gainsight for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Azure Cosmos DB–Gainsight connection.

Real-time

Two-way sync

Changes in Azure Cosmos DB or Gainsight instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Azure Cosmos DB or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Azure Cosmos DB or Gainsight record.

Observability

Monitoring

Track your Azure Cosmos DB ⇄ Gainsight sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Azure Cosmos DB and Gainsight.

How the Azure Cosmos DB and Gainsight connectors work

Azure Cosmos DB

Integration surface
REST API and SDKs over HTTPS (API for NoSQL, formerly the SQL API); also MongoDB, Cassandra, Gremlin, and Table API surfaces
Authentication
Account keys, resource tokens, or Microsoft Entra ID role-based access
Change detection
Built-in change feed exposing inserts and updates in order within each partition key range
Capabilities
read · write · CDC

Gainsight

Integration surface
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Capabilities
read · write
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works

How to connect Azure Cosmos DB to Gainsight — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Azure Cosmos DB and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Azure Cosmos DB connected
    Gainsight connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Azure Cosmos DB and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Azure Cosmos DB ⇄ Gainsight
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Azure Cosmos DB Gainsight
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Azure Cosmos DB and Gainsight integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 443 integrations available for Azure Cosmos DB and Gainsight.

Popular · 6 of 443
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