The platform, in operating order

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Explore consumer packaged goods operations

Your systems and records

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Map retailer purchase orders, acknowledgments, shipments, and invoices with partner-specific item and pack rules.

Implementation and operating guides

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• Two-way syncShopify–NetSuite Two-Way Sync for CPG Brands Selling DTC and Wholesale

  Shopify keeps the storefront order and shopper context, NetSuite keeps the posted transaction, and a customer crosswalk stops a guest order from landing on a distributor account.

• Two-way syncAmazon Seller Central–NetSuite Sync for CPG Brands: Orders, Fees, and Settlement Evidence

  Read-only Amazon Seller Central data gives NetSuite a linked trail from order line to fee, refund and settlement, with every unexplained residual kept visible for finance.

• Two-way syncHubSpot–NetSuite Sync for CPG Brands: Distributor Accounts, Contacts, and Payment Visibility

  Sales works the distributor relationship in HubSpot while NetSuite owns the legal customer, terms and ledger, and a timestamped snapshot tells reps whether a hold is current.

• Two-way syncAcumatica–Shopify Two-Way Sync for CPG Manufacturers Expanding Into Ecommerce

  A manufacturer's first Shopify store keeps bottles and starter kits tied to Acumatica stock codes, so a two-kit order never becomes two cases or skips the release process.

• Two-way syncDynamics 365 F&O–Salesforce Sync for CPG Sales and Finance Teams

  Salesforce keeps the strategic parent and regional opportunities, while each Dynamics 365 F&O customer stays tied to its legal entity, currency and finance-owned terms.

• Two-way syncTwo-Way Sync for CPG Master Data: NetSuite, Postgres, and Field Ownership

  Postgres holds the channel SKU aliases, pack conversions and account crosswalks CPG teams keep in spreadsheets, while NetSuite stays the owner of the ERP fields it mirrors.

• WorkflowsCPG Fulfillment Workflows With NetSuite, Shopify, and Extensiv

  Channel request, NetSuite release decision and approved pack conversion come together before an Extensiv instruction goes out, and a partial shipment leaves the rest open.

• WorkflowsCPG Credit-Hold Release Workflows: Keep Finance Approval and Fulfillment in Step

  Finance approves one order, amount and time window; the workflow rechecks NetSuite before release and reports to HubSpot and Slack without letting either trigger it.

• WorkflowsWholesale CPG Account Onboarding: Coordinate Sales, Finance, and Operations

  A retailer's buyer contact, trading name and three delivery centers become one approved NetSuite customer only after finance and operations each close their part of the case.

• AI agents (Genies)AI Agents for CPG Order-to-Cash: Investigate Order and Payment Exceptions

  Give the Genie one open order or disputed invoice and stable record IDs; it returns the timeline, contradictions and missing links, and leaves the credit decision to finance.

• AI agents (Genies)CPG Retailer Deductions: Assemble the Evidence Before Disputing a Claim

  Cases on the invoice, units on the receiving note and a second delivery after the first receipt: the Genie keeps those differences visible before anyone accepts a shortage claim.

• EDIRetail EDI for CPG Brands: Connect Purchase Orders, Acknowledgments, Shipments, and Invoices

  A retailer's case quantities and item numbers map to NetSuite units and SKUs, and each outbound document is built by its owner from accepted, packed or invoiced facts.

Questions from consumer packaged goods teams