Two-way sync
Changes in Gainsight or Google Pubsub instantly reflect in both systems. No stale data, no manual imports.
Keep Gainsight and Google Pubsub in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Gainsight is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Google Pubsub is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Scorecard Fact, Timeline Activity, Success Plan, Task and Playbook in Gainsight with Message attributes, Dead-letter topics, Ordering keys, Topics in Google Pubsub field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
A ticket or request raised in Gainsight opens or updates a matching issue in Google Pubsub, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Records created or changed in Gainsight publish to the queue or topic in Google Pubsub as they happen, so downstream services react to real events rather than polling for them.
People and accounts in Gainsight stay matched to the users in Google Pubsub, so access, provisioning, and org changes propagate instead of being keyed in twice.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Google Pubsub objects | How this pairing syncs | |
|---|---|---|---|
| Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Message attributes Up to 100 key-value pairs per message; carry routing metadata and drive subscription filter expressions. | Scorecard Fact is specific to Gainsight and Message attributes to Google Pubsub — each maps to any object or custom field on the other side. | |
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Dead-letter topics Destination for messages that exceed a subscription's max delivery attempts; isolates poison messages for later handling. | Timeline Activity is specific to Gainsight and Dead-letter topics to Google Pubsub — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Ordering keys Tag messages so those sharing a key deliver in publish order when message ordering is enabled; throughput capped at 1 MBps per key. | Success Plan is specific to Gainsight and Ordering keys to Google Pubsub — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Topics Named resource publishers send to; Stacksync publishes each record change as a message to a topic for downstream subscribers to consume. | Task and Playbook is specific to Gainsight and Topics to Google Pubsub — each maps to any object or custom field on the other side. | |
| Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Subscriptions A stream of messages from one topic; Stacksync consumes here via StreamingPull or a push endpoint, acknowledging each message after a successful write. | Custom Objects is specific to Gainsight and Subscriptions to Google Pubsub — each maps to any object or custom field on the other side. | |
| Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Messages The synced unit: base64-encoded data plus attributes, ordering key, messageId and publishTime; capped at 10 MB each. | Company is specific to Gainsight and Messages to Google Pubsub — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Google Pubsub through its API, with automatic retries and rate-limit backoff.
DetectionGoogle Pubsub notifies Stacksync of record changes through webhook events. Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Google Pubsub connection.
Changes in Gainsight or Google Pubsub instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gainsight or Google Pubsub data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gainsight or Google Pubsub record.
Track your Gainsight ⇄ Google Pubsub sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gainsight and Google Pubsub.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gainsight and Google Pubsub with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gainsight and Google Pubsub objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Google Pubsub: authenticate both systems, choose the objects to sync (such as Gainsight's Scorecard Fact and Timeline Activity), map fields visually, and changes propagate both ways in milliseconds — no code required.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gainsight and Google Pubsub records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and Google Pubsub connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–Google Pubsub integration in-house.
Yes — Stacksync ships production-grade connectors for both Gainsight and Google Pubsub. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. On Google Pubsub: Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST; no modified-date polling. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Gainsight side: Scorecard Fact, Timeline Activity, Success Plan, Task and Playbook, plus custom fields where Gainsight exposes them. On the Google Pubsub side: Message attributes, Dead-letter topics, Ordering keys, Topics. Stacksync auto-detects both schemas and converts types between the two systems.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 323 integrations available for Gainsight and Google Pubsub.