Real-time
Two-way sync
Changes in Gainsight or Sage 300 instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to Sage 300 integration — real-time, two-way sync
Keep Gainsight and Sage 300 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gainsight and Sage 300
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Sage 300.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan in Gainsight with Inventory Items, AR Invoices and Receipts, AR Customers, AP Vendors in Sage 300 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 03 Sync AR customers, invoices, and balances into a CRM for multi-currency account visibility.
- 04 Write web and EDI orders into Order Entry and return order status to the source channel.
Common sync patterns
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Sage 300 carries account records
Order, invoice, or account status from Sage 300 appears alongside the customer in Gainsight, so front-line teams answer from live data.
Where Gainsight collects payments: transactions post through
Payment events sync into Sage 300 as they occur, keeping the enterprise records current without manual entry.
What you can sync between Gainsight and Sage 300
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Sage 300 objects | How this pairing syncs | |
|---|---|---|---|
| Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | AR Invoices and Receipts Billing and payment records replicated for cash and revenue reporting. | Person (People) is specific to Gainsight and AR Invoices and Receipts to Sage 300 — each maps to any object or custom field on the other side. | |
| Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | AR Customers Receivables customer master synced to CRMs and billing tools. | Relationship is specific to Gainsight and AR Customers to Sage 300 — each maps to any object or custom field on the other side. | |
| CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | AP Vendors Payables vendor master synced with procurement and payment systems. | CTA (Call to Action) is specific to Gainsight and AP Vendors to Sage 300 — each maps to any object or custom field on the other side. | |
| Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | GL Accounts Chart of accounts read for transaction mapping across integrations. | Scorecard Fact is specific to Gainsight and GL Accounts to Sage 300 — each maps to any object or custom field on the other side. | |
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Journal Batches GL entries staged in batches that must be posted; a common write target for external systems. | Timeline Activity is specific to Gainsight and Journal Batches to Sage 300 — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Order Entry Orders Sales orders written from e-commerce or EDI feeds. | Success Plan is specific to Gainsight and Order Entry Orders to Sage 300 — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and Sage 300
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight Sage 300 Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is applied to Sage 300 as a row-level write, with types converted between the two schemas.
Sage 300 Gainsight Interval-based propagation
DetectionStacksync polls Sage 300 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Gainsight ⇄ Sage 300
Connect Gainsight and Sage 300 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Sage 300 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or Sage 300 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or Sage 300 record.
Observability
Monitoring
Track your Gainsight ⇄ Sage 300 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and Sage 300.
How the Gainsight and Sage 300 connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
Sage 300
- Integration surface
- Sage 300 Web API (REST) on newer releases; .NET/COM SDK and direct SQL Server access on-prem
- Authentication
- Sage 300 user credentials (Basic auth on the Web API); database credentials for direct SQL reads
- Change detection
- Scheduled polling; batch-oriented modules with no webhook surface
- Capabilities
- read · write
How it works
How to connect Gainsight to Sage 300 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and Sage 300 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
Sage 300
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and Sage 300 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ Sage 300Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight Sage 300Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and Sage 300 integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Sage 300: authenticate both systems, choose the objects to sync (such as Gainsight's Person (People) and Relationship), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gainsight: Objects are typed STANDARD (Company, Person, Relationship), CUSTOM (__gc suffix), or SYSTEM; the Describe API reports which fields are createable, updateable, filterable, and sortable. Sage 300: Sage 300 (formerly Accpac) stores each company's data in its own SQL Server database with module-prefixed tables, so direct SQL reads are a common integration path on-prem. Stacksync's field mapping accounts for these differences between Gainsight and Sage 300 without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gainsight and Sage 300 records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and Sage 300 connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–Sage 300 integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gainsight and Sage 300. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. On Sage 300: Scheduled polling; batch-oriented modules with no webhook surface. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Popular · 5 of 514
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Gainsight ⇄ Infor CloudSuite - Gainsight ⇄ Infor LN
- Gainsight ⇄ Infor M3
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Sage 300 ⇄ Microsoft Teams -
Sage 300 ⇄ Orderful
No integrations match .
