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Gainsight to Lusha integration — real-time data sync

Keep Gainsight and Lusha in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gainsight and Lusha

Flow Lusha data into Gainsight in real time — no exports, no schedulers, no custom scripts.

Lusha is a read-only source: Stacksync reads its data in real time and delivers it into Gainsight, so Gainsight always reflects the current state of Lusha — without exports, scripts, or schedulers.

Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.

Stacksync syncs Scorecard Fact, Timeline Activity, Success Plan, Task and Playbook in Gainsight with Company Profiles, Email Addresses, Phone Numbers, Prospecting Results in Lusha in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.

Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.

Common use cases

  • 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
  • 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
  • 03 Append firmographic company data to account records before territory or scoring runs.
  • 04 Build prospecting lists from Lusha search results and sync them into the CRM as leads.

Common sync patterns

Where Lusha is where the team documents or plans: keep its data fed

Information that originates in Gainsight stays current in Lusha instead of going stale after a one-time paste.

Handoffs between teams

When work started in one tool continues in the other, the shared fields travel with it automatically.

Where both tools track people or companies: one consistent record

Contact and company details corrected in either tool update the other, so nobody works from the old version.

What you can sync between Gainsight and Lusha

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gainsight objects Lusha objects How this pairing syncs
Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. Company Profiles Firmographic records (industry, size, location) appended to account or company rows. Company is specific to Gainsight and Company Profiles to Lusha — each maps to any object or custom field on the other side.
Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. Email Addresses Work emails written into CRM contact fields during enrichment. Person (People) is specific to Gainsight and Email Addresses to Lusha — each maps to any object or custom field on the other side.
Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. Phone Numbers Direct-dial and mobile numbers appended for outbound calling workflows. Relationship is specific to Gainsight and Phone Numbers to Lusha — each maps to any object or custom field on the other side.
CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. Prospecting Results Search-based lists of people and companies matching filters, used to seed lead lists. CTA (Call to Action) is specific to Gainsight and Prospecting Results to Lusha — each maps to any object or custom field on the other side.
Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. Bulk Enrichment Requests Batch lookups that enrich multiple records per request, used to backfill large contact lists rather than one-off calls. Scorecard Fact is specific to Gainsight and Bulk Enrichment Requests to Lusha — each maps to any object or custom field on the other side.
Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. Person Profiles Contact-level enrichment results (work emails, phone numbers, title, company) returned per lookup. Timeline Activity is specific to Gainsight and Person Profiles to Lusha — each maps to any object or custom field on the other side.

How changes propagate between Gainsight and Lusha

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gainsight Lusha Interval-based propagation

DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.

DeliveryLusha does not accept inbound record writes, so this direction carries requests rather than records: Lusha's output flows back as field updates on the originating Gainsight records.

Lusha Gainsight Interval-based propagation

DetectionStacksync polls Lusha for changes on an incremental schedule, reading only records changed since the previous pass. Data is fetched on demand per lookup, so syncs poll or trigger enrichment when source records change.

DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
  • Lusha: Lookups consume credits and are subject to the platform's API rate limits.
What ships with Gainsight ⇄ Lusha

Connect Gainsight and Lusha for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Lusha connection.

Real-time

Real-time sync

Changes in Gainsight or Lusha instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gainsight or Lusha data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gainsight or Lusha record.

Observability

Monitoring

Track your Gainsight ⇄ Lusha sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gainsight and Lusha.

How the Gainsight and Lusha connectors work

Gainsight

Integration surface
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Capabilities
read · write
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.

Lusha

Integration surface
REST API
Authentication
API key
Change detection
Not event-driven; data is fetched on demand per lookup, so syncs poll or trigger enrichment when source records change
Capabilities
read
Rate limits
Lookups consume credits and are subject to the platform's API rate limits.
How it works

How to connect Gainsight to Lusha — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gainsight and Lusha with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gainsight connected
    Lusha connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gainsight and Lusha objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gainsight ⇄ Lusha
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gainsight Lusha
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gainsight and Lusha integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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GDPR
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 380 integrations available for Gainsight and Lusha.

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