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Human resources ⇄ Business productivity

BambooHR to Gainsight integration — real-time, two-way sync

Keep BambooHR and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect BambooHR and Gainsight

Keep the people, teams, and status that Gainsight and BambooHR share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in Gainsight keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. BambooHR is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Task and Playbook, Custom Objects, Company, Person (People) in Gainsight with Time Off, Employment Status, Departments and Divisions, Custom Tables in BambooHR bi-directionally and in real time. A person added, moved, or offboarded in BambooHR creates or updates the matching user in Gainsight within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where Gainsight captures details of its own, such as a corrected contact or a login identity, those can flow back to BambooHR in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
  • 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
  • 03 Push approved Time Off into capacity and scheduling systems so project plans reflect real availability.
  • 04 Feed Compensation and custom-table data to a warehouse for HR analytics with field-level access control.

Common sync patterns

Where Gainsight routes or assigns work by person: assignments follow the org

When someone changes teams or managers in BambooHR, the queues, ownership, or approvals in Gainsight update to match, so work reaches whoever holds the role now.

Onboarding: access ready on day one

A new hire recorded in BambooHR creates the matching user in Gainsight with the right team and manager already set, so people can start working without waiting on a provisioning ticket.

Offboarding: no standing access after a departure

When someone is marked as leaving in BambooHR, the matching account in Gainsight is deactivated or flagged, so departures do not leave open access behind.

What you can sync between BambooHR and Gainsight

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

BambooHR objects Gainsight objects How this pairing syncs
Compensation Effective-dated pay rate, schedule, and change reason; read into planning and payroll systems with access restricted to authorized fields. Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. Compensation is specific to BambooHR and Custom Objects to Gainsight — each maps to any object or custom field on the other side.
Time Off Requests, balances, and policies; read for absence calendars and capacity planning, with approved requests written from an external scheduling tool. Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. Time Off is specific to BambooHR and Company to Gainsight — each maps to any object or custom field on the other side.
Employment Status Effective-dated hire, leave, and termination status; drives automated provisioning and deprovisioning in downstream identity and license systems. Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. Employment Status is specific to BambooHR and Person (People) to Gainsight — each maps to any object or custom field on the other side.
Departments and Divisions Org-structure list values; synced to keep cost centers and team groupings consistent across ERP, identity, and analytics systems. Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. Departments and Divisions is specific to BambooHR and Relationship to Gainsight — each maps to any object or custom field on the other side.
Custom Tables Company-specific effective-dated tables (assets, training, certifications); rows read and written so custom HR data isn't trapped in the HRIS. CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. Custom Tables is specific to BambooHR and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side.
Reports Saved company reports retrievable via API; read out on a schedule to feed a warehouse without rebuilding field-by-field queries. Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. Reports is specific to BambooHR and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side.

How changes propagate between BambooHR and Gainsight

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

BambooHR Gainsight Sub-second propagation

DetectionBambooHR notifies Stacksync of record changes through webhook events. The Get Updated Employee IDs endpoint (last-changed timestamps) returns employees inserted, updated, or deleted since a cursor for efficient polling.

DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.

Gainsight BambooHR Interval-based propagation

DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.

DeliveryEach detected change is written to BambooHR through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • BambooHR: Requests are rate-limited per API key with standard REST throttling (429 on excess); bulk reads are best done through saved Reports or the updated-IDs delta endpoint rather than per-employee calls.
  • Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with BambooHR ⇄ Gainsight

Connect BambooHR and Gainsight for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every BambooHR–Gainsight connection.

Real-time

Two-way sync

Changes in BambooHR or Gainsight instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever BambooHR or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single BambooHR or Gainsight record.

Observability

Monitoring

Track your BambooHR ⇄ Gainsight sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between BambooHR and Gainsight.

How the BambooHR and Gainsight connectors work

BambooHR

Integration surface
BambooHR API (REST, per-company subdomain)
Authentication
API key per user over HTTP Basic auth (key as username), scoped to that user's permission level in BambooHR; OAuth/OpenID available for SSO-enabled apps
Change detection
The Get Updated Employee IDs endpoint (last-changed timestamps) returns employees inserted, updated, or deleted since a cursor for efficient polling; webhooks can fire on monitored field changes
Capabilities
read · write · webhooks
Rate limits
Requests are rate-limited per API key with standard REST throttling (429 on excess); bulk reads are best done through saved Reports or the updated-IDs delta endpoint rather than per-employee calls.

Gainsight

Integration surface
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Capabilities
read · write
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works

How to connect BambooHR to Gainsight — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate BambooHR and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    BambooHR connected
    Gainsight connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the BambooHR and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · BambooHR ⇄ Gainsight
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    BambooHR Gainsight
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

BambooHR and Gainsight integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 419 integrations available for BambooHR and Gainsight.

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