Real-time
Two-way sync
Changes in Gainsight or Linnworks instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to Linnworks integration — real-time, two-way sync
Keep Gainsight and Linnworks in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gainsight and Linnworks
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Linnworks.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Task and Playbook, Custom Objects, Company, Person (People) in Gainsight with Returns & Refunds, Shipping Services, Open Orders, Processed Orders in Linnworks bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Mirror processed orders, refunds, and returns into a warehouse for margin reporting across channels
- 04 Sync product and listing data with a PIM so channel listings stay aligned with the catalog
Common sync patterns
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Linnworks carries account records
Order, invoice, or account status from Linnworks appears alongside the customer in Gainsight, so front-line teams answer from live data.
Where Gainsight collects payments: transactions post through
Payment events sync into Linnworks as they occur, keeping the enterprise records current without manual entry.
What you can sync between Gainsight and Linnworks
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Linnworks objects | How this pairing syncs | |
|---|---|---|---|
| Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Locations Warehouse and fulfillment location records scope stock data during mapping. | Scorecard Fact is specific to Gainsight and Locations to Linnworks — each maps to any object or custom field on the other side. | |
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Purchase Orders Replenishment POs sync with suppliers and accounting systems. | Timeline Activity is specific to Gainsight and Purchase Orders to Linnworks — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Suppliers Vendor records keep procurement data consistent across tools. | Success Plan is specific to Gainsight and Suppliers to Linnworks — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Channel Listings Marketplace and webstore listing mappings tie channel products to internal SKUs. | Task and Playbook is specific to Gainsight and Channel Listings to Linnworks — each maps to any object or custom field on the other side. | |
| Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Returns & Refunds Post-sale records flow to finance and support systems. | Custom Objects is specific to Gainsight and Returns & Refunds to Linnworks — each maps to any object or custom field on the other side. | |
| Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Shipping Services Carrier and service definitions support label and tracking data in order syncs. | Company is specific to Gainsight and Shipping Services to Linnworks — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and Linnworks
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight Linnworks Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Linnworks through its API, with automatic retries and rate-limit backoff.
Linnworks Gainsight Interval-based propagation
DetectionStacksync polls Linnworks for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and stock endpoints.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
- Linnworks: Per-endpoint rate limits apply on the Linnworks API.
What ships with Gainsight ⇄ Linnworks
Connect Gainsight and Linnworks for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Linnworks connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or Linnworks data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or Linnworks record.
Observability
Monitoring
Track your Gainsight ⇄ Linnworks sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and Linnworks.
How the Gainsight and Linnworks connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
Linnworks
- Integration surface
- REST API
- Authentication
- Application credentials and an install token exchanged for a session token
- Change detection
- Polling on order and stock endpoints
- Capabilities
- read · write
- Rate limits
- Per-endpoint rate limits apply on the Linnworks API
How it works
How to connect Gainsight to Linnworks — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and Linnworks with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
Linnworks
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and Linnworks objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ LinnworksCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight LinnworksCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and Linnworks integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Linnworks: authenticate both systems, choose the objects to sync (such as Gainsight's Scorecard Fact and Timeline Activity), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and Linnworks connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–Linnworks integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gainsight and Linnworks. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. On Linnworks: Polling on order and stock endpoints. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Gainsight side: Task and Playbook, Custom Objects, Company, Person (People), plus custom fields where Gainsight exposes them. On the Linnworks side: Returns & Refunds, Shipping Services, Open Orders, Processed Orders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Gainsight ⇄ Acumatica -
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Linnworks ⇄ Smartsheet -
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