Real-time
Two-way sync
Changes in Front or Gainsight instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Front to Gainsight integration — real-time, two-way sync
Keep Front and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Front and Gainsight
Stop re-entering the same information in Front and Gainsight: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Contacts, Accounts, Inboxes, Tags in Front with Task and Playbook, Custom Objects, Company, Person (People) in Gainsight in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Sync conversations, messages, and tags into Postgres for response-time and volume analytics across inboxes.
- 02 Write CRM account tier, owner, and renewal data into Front contact and account custom fields so it shows next to the conversation.
- 03 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 04 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
Common sync patterns
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Where Gainsight is where the team documents or plans: keep its data fed
Information that originates in Front stays current in Gainsight instead of going stale after a one-time paste.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
What you can sync between Front and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Front objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. | Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Messages is specific to Front and Timeline Activity to Gainsight — each maps to any object or custom field on the other side. | |
| Comments Internal team notes on conversations; usually read-only in syncs. | Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Comments is specific to Front and Success Plan to Gainsight — each maps to any object or custom field on the other side. | |
| Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. | Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Contacts is specific to Front and Task and Playbook to Gainsight — each maps to any object or custom field on the other side. | |
| Accounts Company groupings of contacts; kept aligned with CRM accounts. | Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Accounts is specific to Front and Custom Objects to Gainsight — each maps to any object or custom field on the other side. | |
| Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Inboxes is specific to Front and Company to Gainsight — each maps to any object or custom field on the other side. | |
| Tags Labels applied to conversations; drive routing and category-level analytics. | Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Tags is specific to Front and Person (People) to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between Front and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Front Gainsight Sub-second propagation
DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight Front Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Front: Request limits vary by plan.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Front ⇄ Gainsight
Connect Front and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Front or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Front or Gainsight record.
Observability
Monitoring
Track your Front ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Front and Gainsight.
How the Front and Gainsight connectors work
Front
- Integration surface
- REST API (Core API)
- Authentication
- OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
- Change detection
- Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
- Capabilities
- read · write · webhooks
- Rate limits
- Request limits vary by plan.
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect Front to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Front and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Front
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Front and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Front ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Front GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Front and Gainsight integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Front and Gainsight: authenticate both systems, choose the objects to sync (such as Front's Messages and Comments), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Change detection on Front: Application webhooks and rule-triggered webhooks, with the events endpoint available for polling. On Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Front side: Contacts, Accounts, Inboxes, Tags, plus custom fields where Front exposes them. On the Gainsight side: Task and Playbook, Custom Objects, Company, Person (People). Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Front and Gainsight: Where one tool produces events: mirror them in the other; Where Gainsight is where the team documents or plans: keep its data fed; Handoffs between teams. Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
-
Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 494 integrations available for Front and Gainsight.
Popular · 8 of 494
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Front ⇄ Smartsheet -
Front ⇄ Sysaid -
Front ⇄ Wrike -
Front ⇄ Zendesk - Gainsight ⇄ Wrike
- Gainsight ⇄ Zendesk
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Gainsight ⇄ Campfire -
Gainsight ⇄ Amazon Seller Central
No integrations match .
