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Business productivity ⇄ ERP

Gainsight to Microsoft Dynamics GP integration — real-time, two-way sync

Keep Gainsight and Microsoft Dynamics GP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gainsight and Microsoft Dynamics GP

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Microsoft Dynamics GP.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan in Gainsight with Vendors, Sales Documents (SOP), Purchase Orders (POP), Inventory Items (IV) in Microsoft Dynamics GP bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
  • 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
  • 03 Keep item and inventory data aligned with an ecommerce storefront.
  • 04 Run continuous sync between GP and a replacement cloud ERP during migration.

Common sync patterns

Where Gainsight faces customers and Microsoft Dynamics GP carries account records

Order, invoice, or account status from Microsoft Dynamics GP appears alongside the customer in Gainsight, so front-line teams answer from live data.

Where Gainsight collects payments: transactions post through

Payment events sync into Microsoft Dynamics GP as they occur, keeping the enterprise records current without manual entry.

Where Microsoft Dynamics GP is the HR or people system of record

Worker and organization data from Microsoft Dynamics GP stays current in Gainsight, so the tools people use daily reflect the org as it actually is.

What you can sync between Gainsight and Microsoft Dynamics GP

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gainsight objects Microsoft Dynamics GP objects How this pairing syncs
CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. Sales Documents (SOP) Quotes, orders, and invoices created via eConnect from web or CRM orders. CTA (Call to Action) is specific to Gainsight and Sales Documents (SOP) to Microsoft Dynamics GP — each maps to any object or custom field on the other side.
Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. Purchase Orders (POP) Procurement documents reconciled with receiving and vendor systems. Scorecard Fact is specific to Gainsight and Purchase Orders (POP) to Microsoft Dynamics GP — each maps to any object or custom field on the other side.
Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. Inventory Items (IV) Item master and quantity data mirrored to ecommerce and planning systems. Timeline Activity is specific to Gainsight and Inventory Items (IV) to Microsoft Dynamics GP — each maps to any object or custom field on the other side.
Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. GL Accounts & Journal Entries Financial ledger data replicated to warehouses for consolidated reporting. Success Plan is specific to Gainsight and GL Accounts & Journal Entries to Microsoft Dynamics GP — each maps to any object or custom field on the other side.
Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. Receivables & Payables Transactions Open and historical AR/AP transactions read for cash and aging reporting. Task and Playbook is specific to Gainsight and Receivables & Payables Transactions to Microsoft Dynamics GP — each maps to any object or custom field on the other side.
Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. Company Databases Per-company SQL databases that define the scope of any sync. Custom Objects is specific to Gainsight and Company Databases to Microsoft Dynamics GP — each maps to any object or custom field on the other side.

How changes propagate between Gainsight and Microsoft Dynamics GP

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gainsight Microsoft Dynamics GP Interval-based propagation

DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.

DeliveryEach detected change is applied to Microsoft Dynamics GP as a row-level write, with types converted between the two schemas.

Microsoft Dynamics GP Gainsight Sub-second propagation

DetectionChanges in Microsoft Dynamics GP are captured at the source via change data capture — no polling loop against its API. SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps.

DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Gainsight ⇄ Microsoft Dynamics GP

Connect Gainsight and Microsoft Dynamics GP for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Microsoft Dynamics GP connection.

Real-time

Two-way sync

Changes in Gainsight or Microsoft Dynamics GP instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gainsight or Microsoft Dynamics GP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gainsight or Microsoft Dynamics GP record.

Observability

Monitoring

Track your Gainsight ⇄ Microsoft Dynamics GP sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gainsight and Microsoft Dynamics GP.

How the Gainsight and Microsoft Dynamics GP connectors work

Gainsight

Integration surface
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Capabilities
read · write
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.

Microsoft Dynamics GP

Integration surface
SQL Server database access plus the eConnect stored-procedure API; Web Services for GP on some deployments
Authentication
SQL Server credentials or Windows authentication
Change detection
SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps
Capabilities
read · write · CDC
How it works

How to connect Gainsight to Microsoft Dynamics GP — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gainsight and Microsoft Dynamics GP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gainsight connected
    Microsoft Dynamics GP connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gainsight and Microsoft Dynamics GP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gainsight ⇄ Microsoft Dynamics GP
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gainsight Microsoft Dynamics GP
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gainsight and Microsoft Dynamics GP integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 510 integrations available for Gainsight and Microsoft Dynamics GP.

Popular · 6 of 510
All Gainsight integrations All Microsoft Dynamics GP integrations Browse all integrations
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