Real-time
Two-way sync
Changes in Affinity or Gainsight instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Affinity to Gainsight integration — real-time, two-way sync
Keep Affinity and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Affinity and Gainsight
Sync what happens in Gainsight with the customer records in Affinity, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Gainsight holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Company, Person (People), Relationship, CTA (Call to Action) in Gainsight to Persons, Organizations, Opportunities, Field Values in Affinity with bi-directional, real-time sync. Activity and record changes in Gainsight update the matching contact or account in Affinity, and CRM data flows the other way wherever Gainsight can store and use it.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Keep introductions and relationship data from Affinity aligned with outreach tools used by the team.
- 04 Sync notes and reminders into project or task systems used outside the deal team.
Common sync patterns
Where Gainsight handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Affinity, so sales sees open issues before the next call.
Where Gainsight supplies contact or company data
Enriched fields land directly on records in Affinity, and refreshes keep them from going stale.
Where Gainsight processes payments
Charges, refunds, and subscription changes appear on the account in Affinity, so revenue context lives with the relationship.
What you can sync between Affinity and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Affinity objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Interactions Automatically captured emails and meetings, read for activity reporting. | Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Interactions is specific to Affinity and Custom Objects to Gainsight — each maps to any object or custom field on the other side. | |
| Reminders Follow-up tasks associated with people and organizations. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Reminders is specific to Affinity and Company to Gainsight — each maps to any object or custom field on the other side. | |
| Lists Pipelines (deal flow, fundraising, portfolio) that structure most Affinity data; syncs usually target a specific list. | Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Lists is specific to Affinity and Person (People) to Gainsight — each maps to any object or custom field on the other side. | |
| List Entries The membership of a person, organization, or opportunity on a list, carrying its list-specific fields. | Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | List Entries is specific to Affinity and Relationship to Gainsight — each maps to any object or custom field on the other side. | |
| Persons Contact records enriched with relationship intelligence, synced with CRMs and outreach tools. | CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | Persons is specific to Affinity and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side. | |
| Organizations Company records matched to accounts in other systems by domain. | Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Organizations is specific to Affinity and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between Affinity and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Affinity Gainsight Sub-second propagation
DetectionAffinity notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, supplemented by polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight Affinity Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Affinity through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Affinity: Subject to the platform's published API rate limits.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Affinity ⇄ Gainsight
Connect Affinity and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Affinity–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Affinity or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Affinity or Gainsight record.
Observability
Monitoring
Track your Affinity ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Affinity and Gainsight.
How the Affinity and Gainsight connectors work
Affinity
- Integration surface
- REST API
- Authentication
- API key
- Change detection
- Webhook subscriptions for record events, supplemented by polling
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's published API rate limits
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect Affinity to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Affinity and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Affinity
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Affinity and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Affinity ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Affinity GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Affinity and Gainsight integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Affinity and Gainsight: authenticate both systems, choose the objects to sync (such as Affinity's Interactions and Reminders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Affinity and Gainsight: Where Gainsight handles support or shared inboxes; Where Gainsight supplies contact or company data; Where Gainsight processes payments. Tickets and conversations attach to the right contact and account in Affinity, so sales sees open issues before the next call.
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Affinity: REST API. Authentication: API key. Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: Person records associate to Company via the Company Person object and to Relationship via Relationship Person; those junctions must be maintained for contacts to resolve correctly. Affinity: Custom fields can be global or scoped to a single list, which affects how field mappings are defined per pipeline. Stacksync's field mapping accounts for these differences between Affinity and Gainsight without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Affinity and Gainsight records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Affinity and Gainsight connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Affinity–Gainsight integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 517 integrations available for Affinity and Gainsight.
Popular · 8 of 517
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Affinity ⇄ BetterContact -
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Gainsight ⇄ Streak CRM -
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No integrations match .
