Real-time
Two-way sync
Changes in Gainsight or Infor LN instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to Infor LN integration — real-time, two-way sync
Keep Gainsight and Infor LN in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gainsight and Infor LN
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Infor LN.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Custom Objects, Company, Person (People), Relationship in Gainsight with Warehouse / inventory, Projects, Service orders, Items in Infor LN bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 03 Sync item masters, BOMs, and production orders between LN and MES or PLM systems on the shop floor.
- 04 Flow EDI and ecommerce sales orders into LN and return order status and shipment confirmations.
Common sync patterns
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Infor LN carries account records
Order, invoice, or account status from Infor LN appears alongside the customer in Gainsight, so front-line teams answer from live data.
Where Gainsight collects payments: transactions post through
Payment events sync into Infor LN as they occur, keeping the enterprise records current without manual entry.
What you can sync between Gainsight and Infor LN
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Infor LN objects | How this pairing syncs | |
|---|---|---|---|
| Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Items Manufacturing item masters synced to PLM, MES, and commerce systems. | Person (People) is specific to Gainsight and Items to Infor LN — each maps to any object or custom field on the other side. | |
| Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | Bills of material Product structures shared with engineering and planning tools. | Relationship is specific to Gainsight and Bills of material to Infor LN — each maps to any object or custom field on the other side. | |
| CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | Business partners LN's unified customer/supplier records matched against CRM accounts. | CTA (Call to Action) is specific to Gainsight and Business partners to Infor LN — each maps to any object or custom field on the other side. | |
| Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Sales orders Demand documents synced in from EDI and commerce channels. | Scorecard Fact is specific to Gainsight and Sales orders to Infor LN — each maps to any object or custom field on the other side. | |
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Purchase orders Supply documents shared with supplier and procurement systems. | Timeline Activity is specific to Gainsight and Purchase orders to Infor LN — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Production orders Shop-floor work orders synced with MES for execution visibility. | Success Plan is specific to Gainsight and Production orders to Infor LN — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and Infor LN
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight Infor LN Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Infor LN through its API, with automatic retries and rate-limit backoff.
Infor LN Gainsight Interval-based propagation
DetectionStacksync polls Infor LN for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
- Infor LN: Subject to the ION API gateway's tenant rate limits in cloud deployments.
What ships with Gainsight ⇄ Infor LN
Connect Gainsight and Infor LN for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Infor LN connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or Infor LN data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or Infor LN record.
Observability
Monitoring
Track your Gainsight ⇄ Infor LN sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and Infor LN.
How the Gainsight and Infor LN connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
Infor LN
- Integration surface
- SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
- Authentication
- OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises
- Change detection
- Event-style BOD publications through Infor ION where configured; otherwise polling
- Capabilities
- read · write
- Rate limits
- Subject to the ION API gateway's tenant rate limits in cloud deployments.
How it works
How to connect Gainsight to Infor LN — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and Infor LN with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
Infor LN
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and Infor LN objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ Infor LNCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight Infor LNCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and Infor LN integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Infor LN: authenticate both systems, choose the objects to sync (such as Gainsight's Person (People) and Relationship), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gainsight: Large backfills should use the asynchronous Bulk API (CSV insert/update), which is limited to 10 calls/hour and 100/day, rather than the synchronous per-object REST endpoints. Infor LN: Infor LN descends from Baan ERP and remains focused on discrete manufacturing, with adoption in automotive and industrial supply chains. Stacksync's field mapping accounts for these differences between Gainsight and Infor LN without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gainsight and Infor LN records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and Infor LN connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–Infor LN integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gainsight and Infor LN. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. On Infor LN: Event-style BOD publications through Infor ION where configured; otherwise polling. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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