Real-time
Two-way sync
Changes in Gainsight or Sage 100 instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to Sage 100 integration — real-time, two-way sync
Keep Gainsight and Sage 100 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Gainsight and Sage 100
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Sage 100.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan in Gainsight with Purchase Orders, GL Accounts, Journal Entries, Customers in Sage 100 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Replicate GL and sales history to a warehouse or Postgres database for reporting off the on-premise system.
- 04 Sync customers, invoices, and payment status into a CRM so sales sees AR standing without opening the ERP.
Common sync patterns
Where Sage 100 is the HR or people system of record
Worker and organization data from Sage 100 stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Sage 100 carries account records
Order, invoice, or account status from Sage 100 appears alongside the customer in Gainsight, so front-line teams answer from live data.
What you can sync between Gainsight and Sage 100
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Sage 100 objects | How this pairing syncs | |
|---|---|---|---|
| Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Purchase Orders Procurement documents read for spend and receiving workflows. | Timeline Activity is specific to Gainsight and Purchase Orders to Sage 100 — each maps to any object or custom field on the other side. | |
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | GL Accounts Chart of accounts read for mapping transactions in finance integrations. | Success Plan is specific to Gainsight and GL Accounts to Sage 100 — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Journal Entries Posted GL activity replicated to warehouses for FP&A. | Task and Playbook is specific to Gainsight and Journal Entries to Sage 100 — each maps to any object or custom field on the other side. | |
| Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Customers AR customer master records synced to CRMs for account and credit visibility. | Custom Objects is specific to Gainsight and Customers to Sage 100 — each maps to any object or custom field on the other side. | |
| Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Vendors AP vendor master records synced with procurement and payment tools. | Company is specific to Gainsight and Vendors to Sage 100 — each maps to any object or custom field on the other side. | |
| Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Inventory Items Item master with pricing and quantities, synced to e-commerce catalogs. | Person (People) is specific to Gainsight and Inventory Items to Sage 100 — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and Sage 100
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight Sage 100 Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is applied to Sage 100 as a row-level write, with types converted between the two schemas.
Sage 100 Gainsight Interval-based propagation
DetectionStacksync polls Sage 100 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Gainsight ⇄ Sage 100
Connect Gainsight and Sage 100 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Sage 100 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or Sage 100 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or Sage 100 record.
Observability
Monitoring
Track your Gainsight ⇄ Sage 100 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and Sage 100.
How the Gainsight and Sage 100 connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
Sage 100
- Integration surface
- ODBC (ProvideX driver) for reads; Business Object Interface (BOI) or Sage-provided web services for writes
- Authentication
- Sage 100 company and user credentials; ODBC DSN credentials for direct reads
- Change detection
- Scheduled polling; no webhooks or change log on the integration surface
- Capabilities
- read · write
How it works
How to connect Gainsight to Sage 100 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and Sage 100 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
Sage 100
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and Sage 100 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ Sage 100Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight Sage 100Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and Sage 100 integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Sage 100: authenticate both systems, choose the objects to sync (such as Gainsight's Timeline Activity and Success Plan), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Gainsight side: CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan, plus custom fields where Gainsight exposes them. On the Sage 100 side: Purchase Orders, GL Accounts, Journal Entries, Customers. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Gainsight and Sage 100: Where Sage 100 is the HR or people system of record; Master data corrections travel; Where Gainsight faces customers and Sage 100 carries account records. Worker and organization data from Sage 100 stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
-
Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Sage 100: ODBC (ProvideX driver) for reads; Business Object Interface (BOI) or Sage-provided web services for writes. Authentication: Sage 100 company and user credentials; ODBC DSN credentials for direct reads. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: There is no general change-event stream; near-real-time outbound is limited to Rules Engine Real-Time Rules configured per event topic, so continuous sync relies on ModifiedDate polling. Sage 100: Writes should go through the Business Object Interface rather than direct file access, so module validation and GL postings are enforced. Stacksync's field mapping accounts for these differences between Gainsight and Sage 100 without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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