Real-time
Two-way sync
Changes in Gainsight or QAD ERP instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Gainsight to QAD ERP integration — real-time, two-way sync
Keep Gainsight and QAD ERP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Gainsight and QAD ERP
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and QAD ERP.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Relationship, CTA (Call to Action), Scorecard Fact, Timeline Activity in Gainsight with Sales orders, Purchase orders, Work orders, Inventory balances in QAD ERP bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Sync items, customers, and orders between QAD and a CRM so sales teams work outside ERP screens.
- 04 Replicate inventory and work-order data into a warehouse for supply chain analytics across plants.
Common sync patterns
Where Gainsight collects payments: transactions post through
Payment events sync into QAD ERP as they occur, keeping the enterprise records current without manual entry.
Where QAD ERP is the HR or people system of record
Worker and organization data from QAD ERP stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
What you can sync between Gainsight and QAD ERP
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | QAD ERP objects | How this pairing syncs | |
|---|---|---|---|
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Items Item master records shared with CRM, e-commerce, and planning systems | Success Plan is specific to Gainsight and Items to QAD ERP — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Customers Account records kept consistent with the sales team's CRM | Task and Playbook is specific to Gainsight and Customers to QAD ERP — each maps to any object or custom field on the other side. | |
| Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Suppliers Vendor master data aligned with procurement and AP automation tools | Custom Objects is specific to Gainsight and Suppliers to QAD ERP — each maps to any object or custom field on the other side. | |
| Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Sales orders Demand records written in from EDI or e-commerce and read out for status | Company is specific to Gainsight and Sales orders to QAD ERP — each maps to any object or custom field on the other side. | |
| Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Purchase orders Procurement documents mirrored to planning and finance systems | Person (People) is specific to Gainsight and Purchase orders to QAD ERP — each maps to any object or custom field on the other side. | |
| Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | Work orders Production records replicated for scheduling and shop-floor analytics | Relationship is specific to Gainsight and Work orders to QAD ERP — each maps to any object or custom field on the other side. |
How changes propagate between Gainsight and QAD ERP
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gainsight QAD ERP Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to QAD ERP through its API, with automatic retries and rate-limit backoff.
QAD ERP Gainsight Interval-based propagation
DetectionStacksync polls QAD ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the API surface.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
- QAD ERP: Subject to instance capacity and the platform's API limits.
What ships with Gainsight ⇄ QAD ERP
Connect Gainsight and QAD ERP for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–QAD ERP connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gainsight or QAD ERP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gainsight or QAD ERP record.
Observability
Monitoring
Track your Gainsight ⇄ QAD ERP sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gainsight and QAD ERP.
How the Gainsight and QAD ERP connectors work
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
QAD ERP
- Integration surface
- REST APIs plus the QXtend XML integration framework
- Authentication
- instance credentials; specifics depend on the deployment and version
- Change detection
- polling on the API surface; document-based event exchange available through QXtend in supported configurations
- Capabilities
- read · write
- Rate limits
- subject to instance capacity and the platform's API limits
How it works
How to connect Gainsight to QAD ERP — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gainsight and QAD ERP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gainsight
connected
QAD ERP
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gainsight and QAD ERP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gainsight ⇄ QAD ERPCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gainsight QAD ERPCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gainsight and QAD ERP integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and QAD ERP: authenticate both systems, choose the objects to sync (such as Gainsight's Success Plan and Task and Playbook), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. QAD ERP: REST APIs plus the QXtend XML integration framework. Authentication: Instance credentials; specifics depend on the deployment and version. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: Person records associate to Company via the Company Person object and to Relationship via Relationship Person; those junctions must be maintained for contacts to resolve correctly. QAD ERP: QAD runs on the Progress OpenEdge database, which shapes direct data-access options for on-premises deployments. Stacksync's field mapping accounts for these differences between Gainsight and QAD ERP without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gainsight and QAD ERP records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gainsight and QAD ERP connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gainsight–QAD ERP integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gainsight and QAD ERP. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 510 integrations available for Gainsight and QAD ERP.
Popular · 7 of 510
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Gainsight ⇄ Infor CloudSuite - Gainsight ⇄ Infor LN
- Gainsight ⇄ Infor M3
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QAD ERP ⇄ Adobe Sign -
QAD ERP ⇄ Asana -
QAD ERP ⇄ Docusign -
QAD ERP ⇄ Gatekeeper
No integrations match .
