Real-time
Two-way sync
Changes in Cin7 or Gainsight instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Cin7 to Gainsight integration — real-time, two-way sync
Keep Cin7 and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Cin7 and Gainsight
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Gainsight and Cin7.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Person (People), Relationship, CTA (Call to Action), Scorecard Fact in Gainsight with Contacts, Branches / locations, Stock adjustments and transfers, Credit notes / returns in Cin7 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 03 Write purchase orders created in a planning tool back into Cin7 for receiving.
- 04 Consolidate stock movements from multiple branches into one reporting database.
Common sync patterns
Where Cin7 is the HR or people system of record
Worker and organization data from Cin7 stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Gainsight faces customers and Cin7 carries account records
Order, invoice, or account status from Cin7 appears alongside the customer in Gainsight, so front-line teams answer from live data.
What you can sync between Cin7 and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Purchase orders is specific to Cin7 and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side. | |
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Contacts is specific to Cin7 and Timeline Activity to Gainsight — each maps to any object or custom field on the other side. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | Branches / locations is specific to Cin7 and Success Plan to Gainsight — each maps to any object or custom field on the other side. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Stock adjustments and transfers is specific to Cin7 and Task and Playbook to Gainsight — each maps to any object or custom field on the other side. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Credit notes / returns is specific to Cin7 and Custom Objects to Gainsight — each maps to any object or custom field on the other side. | |
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Products is specific to Cin7 and Company to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between Cin7 and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cin7 Gainsight Sub-second propagation
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight Cin7 Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Cin7 ⇄ Gainsight
Connect Cin7 and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Gainsight record.
Observability
Monitoring
Track your Cin7 ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Gainsight.
How the Cin7 and Gainsight connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect Cin7 to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Gainsight integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Gainsight: authenticate both systems, choose the objects to sync (such as Cin7's Purchase orders and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Stacksync manages authentication, retries, and rate limits on both sides.
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Gainsight: Person records associate to Company via the Company Person object and to Relationship via Relationship Person; those junctions must be maintained for contacts to resolve correctly. Cin7: Cin7 is two distinct products under one brand: Cin7 Omni and Cin7 Core (the former DEAR Systems), each with its own API, credentials, and object shapes, so a connector must target the right one. Stacksync's field mapping accounts for these differences between Cin7 and Gainsight without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cin7 and Gainsight records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Cin7 and Gainsight connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Cin7–Gainsight integration in-house.
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Yes — Stacksync ships production-grade connectors for both Cin7 and Gainsight. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 505 integrations available for Cin7 and Gainsight.
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Cin7 ⇄ Gatekeeper -
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No integrations match .
