Real-time
Two-way sync
Changes in D2l Brightspace or Gainsight instantly reflect in both systems. No stale data, no manual imports.
Human resources ⇄ Business productivity
D2l Brightspace to Gainsight integration — real-time, two-way sync
Keep D2l Brightspace and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect D2l Brightspace and Gainsight
Keep the people, teams, and status that Gainsight and D2l Brightspace share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.
Each tool in Gainsight keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. D2l Brightspace is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.
Stacksync syncs Relationship, CTA (Call to Action), Scorecard Fact, Timeline Activity in Gainsight with Enrollments, Org Units, Grades, Content (Modules, Topics, and User Progress) in D2l Brightspace bi-directionally and in real time. A person added, moved, or offboarded in D2l Brightspace creates or updates the matching user in Gainsight within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where Gainsight captures details of its own, such as a corrected contact or a login identity, those can flow back to D2l Brightspace in whichever direction you configure.
Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.
Common use cases
- 01 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
- 02 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
- 03 Pull Content user progress and Quiz attempt results into a Postgres warehouse for engagement and completion analytics.
- 04 Sync Assignment (Dropbox) submissions and feedback into a reporting database or downstream review tool.
Common sync patterns
Where Gainsight routes or assigns work by person: assignments follow the org
When someone changes teams or managers in D2l Brightspace, the queues, ownership, or approvals in Gainsight update to match, so work reaches whoever holds the role now.
Onboarding: access ready on day one
A new hire recorded in D2l Brightspace creates the matching user in Gainsight with the right team and manager already set, so people can start working without waiting on a provisioning ticket.
Offboarding: no standing access after a departure
When someone is marked as leaving in D2l Brightspace, the matching account in Gainsight is deactivated or flagged, so departures do not leave open access behind.
What you can sync between D2l Brightspace and Gainsight
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| D2l Brightspace objects | Gainsight objects | How this pairing syncs | |
|---|---|---|---|
| Content (Modules, Topics, and User Progress) Course content structure plus per-user completion; progress is read into a warehouse and topics can be created and updated via the API. | Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Content (Modules, Topics, and User Progress) is specific to D2l Brightspace and Company to Gainsight — each maps to any object or custom field on the other side. | |
| Quizzes Quiz objects and per-user attempts and results; attempt data is read out for engagement and completion analytics. | Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Quizzes is specific to D2l Brightspace and Person (People) to Gainsight — each maps to any object or custom field on the other side. | |
| Assignments (Dropbox) Dropbox folders, submissions, and feedback; submission and evaluation data is read into reporting systems and feedback can be written back. | Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | Assignments (Dropbox) is specific to D2l Brightspace and Relationship to Gainsight — each maps to any object or custom field on the other side. | |
| Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. | CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. | Groups and Sections is specific to D2l Brightspace and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side. | |
| Users User accounts in the Learning Platform (lp) component; created, read, updated, and deleted through the Valence API and typically synced two-way with an SIS or HRIS. | Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. | Users is specific to D2l Brightspace and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side. | |
| Enrollments Links between Users and Org Units; enroll/unenroll and batch-enrollment routes let rosters be written from an upstream system and read back for reporting. | Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. | Enrollments is specific to D2l Brightspace and Timeline Activity to Gainsight — each maps to any object or custom field on the other side. |
How changes propagate between D2l Brightspace and Gainsight
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
D2l Brightspace Gainsight Sub-second propagation
DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Gainsight D2l Brightspace Interval-based propagation
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
- Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with D2l Brightspace ⇄ Gainsight
Connect D2l Brightspace and Gainsight for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every D2l Brightspace–Gainsight connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever D2l Brightspace or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single D2l Brightspace or Gainsight record.
Observability
Monitoring
Track your D2l Brightspace ⇄ Gainsight sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between D2l Brightspace and Gainsight.
How the D2l Brightspace and Gainsight connectors work
D2l Brightspace
- Integration surface
- Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
- Authentication
- OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
- Change detection
- Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
- Capabilities
- read · write · webhooks
- Rate limits
- Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
Gainsight
- Integration surface
- REST APIs (per-object) and asynchronous Bulk REST API
- Authentication
- API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
- Change detection
- Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
- Capabilities
- read · write
- Rate limits
- Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works
How to connect D2l Brightspace to Gainsight — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate D2l Brightspace and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
D2l Brightspace
connected
Gainsight
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the D2l Brightspace and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · D2l Brightspace ⇄ GainsightCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
D2l Brightspace GainsightCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
D2l Brightspace and Gainsight integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between D2l Brightspace and Gainsight: authenticate both systems, choose the objects to sync (such as D2l Brightspace's Content (Modules, Topics, and User Progress) and Quizzes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Change detection on D2l Brightspace: Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals. On Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Gainsight side: Relationship, CTA (Call to Action), Scorecard Fact, Timeline Activity, plus custom fields where Gainsight exposes them. On the D2l Brightspace side: Enrollments, Org Units, Grades, Content (Modules, Topics, and User Progress). Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for D2l Brightspace and Gainsight: Where Gainsight routes or assigns work by person: assignments follow the org; Onboarding: access ready on day one; Offboarding: no standing access after a departure. When someone changes teams or managers in D2l Brightspace, the queues, ownership, or approvals in Gainsight update to match, so work reaches whoever holds the role now.
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D2l Brightspace: Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams. Authentication: OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens. Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
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HIPAA BAA
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CCPA
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→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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