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Human resources ⇄ Business productivity

Ceridian Dayforce to Gainsight integration — real-time, two-way sync

Keep Ceridian Dayforce and Gainsight in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Ceridian Dayforce and Gainsight

Keep the people, teams, and status that Gainsight and Ceridian Dayforce share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in Gainsight keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Ceridian Dayforce is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Custom Objects, Company, Person (People), Relationship in Gainsight with Employee Schedules, Org Units, Departments, Jobs & Positions, Time Away From Work & Balances, Employee (HR / Person Details) in Ceridian Dayforce bi-directionally and in real time. A person added, moved, or offboarded in Ceridian Dayforce creates or updates the matching user in Gainsight within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where Gainsight captures details of its own, such as a corrected contact or a login identity, those can flow back to Ceridian Dayforce in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Read Timeline Activities and Success Plan objectives into a reporting database for churn, QBR, and CSM-productivity dashboards.
  • 02 Keep Relationship records aligned with a billing system or ERP so multi-product customers map to the correct contracts and invoices.
  • 03 Replicate Compensation Summary and pay data into a warehouse for headcount, labor-cost, and compensation reporting without manual BI exports.
  • 04 Sync time data by posting raw clock entries from a third-party scheduling tool into Dayforce, or pulling Employee Punches and Schedules into a workforce-analytics database.

Common sync patterns

Where Gainsight routes or assigns work by person: assignments follow the org

When someone changes teams or managers in Ceridian Dayforce, the queues, ownership, or approvals in Gainsight update to match, so work reaches whoever holds the role now.

Onboarding: access ready on day one

A new hire recorded in Ceridian Dayforce creates the matching user in Gainsight with the right team and manager already set, so people can start working without waiting on a provisioning ticket.

Offboarding: no standing access after a departure

When someone is marked as leaving in Ceridian Dayforce, the matching account in Gainsight is deactivated or flagged, so departures do not leave open access behind.

What you can sync between Ceridian Dayforce and Gainsight

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Ceridian Dayforce objects Gainsight objects How this pairing syncs
Time Away From Work & Balances Time-off requests and accrual balances read per employee; pulled into scheduling, payroll, or absence-reporting databases and used to reconcile leave against downstream systems. CTA (Call to Action) Risk and expansion alerts that drive CSM plays; often synced to ticketing or project tools so follow-up work is tracked where teams operate. Time Away From Work & Balances is specific to Ceridian Dayforce and CTA (Call to Action) to Gainsight — each maps to any object or custom field on the other side.
Employee (HR / Person Details) Core worker record keyed by XRefCode; GET Employees returns matching XRefCodes, then a per-employee GET fetches full HR details. New hires are added with POST and edits made with PATCH, so it is read and write. Scorecard Fact Health scores and measures per Company or Relationship; usage metrics from a warehouse are written in so scores reflect live telemetry. Employee (HR / Person Details) is specific to Ceridian Dayforce and Scorecard Fact to Gainsight — each maps to any object or custom field on the other side.
Employment Status Effective-dated employment status and type (active, leave, terminated) that drives active/terminated state for downstream provisioning; read, and writable as new dated status records. Timeline Activity Logged calls, emails, and notes; usually read out into a reporting database for QBR and churn analysis. Employment Status is specific to Ceridian Dayforce and Timeline Activity to Gainsight — each maps to any object or custom field on the other side.
Work Assignments Effective-dated position, department, location, and org-unit assignment; the most-synced record for org charts, provisioning, and analytics. Read and updatable via PATCH. Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. Work Assignments is specific to Ceridian Dayforce and Success Plan to Gainsight — each maps to any object or custom field on the other side.
Compensation Summary & Pay Adjustments Compensation Summary returns pay rate and frequency for reporting; Employee Pay Adjustments are written as effective-dated records via PATCH to post pay changes back to Dayforce. Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. Compensation Summary & Pay Adjustments is specific to Ceridian Dayforce and Task and Playbook to Gainsight — each maps to any object or custom field on the other side.
Employee Punches & Raw Clock Entries Time-and-attendance punches; raw clock entries are added with POST and punches removed with DELETE, so time data flows both ways between Dayforce and scheduling or workforce tools. Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. Employee Punches & Raw Clock Entries is specific to Ceridian Dayforce and Custom Objects to Gainsight — each maps to any object or custom field on the other side.

How changes propagate between Ceridian Dayforce and Gainsight

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Ceridian Dayforce Gainsight Sub-second propagation

DetectionCeridian Dayforce notifies Stacksync of record changes through webhook events. No CDC stream.

DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.

Gainsight Ceridian Dayforce Interval-based propagation

DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.

DeliveryEach detected change is written to Ceridian Dayforce through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Ceridian Dayforce: Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
  • Gainsight: Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
What ships with Ceridian Dayforce ⇄ Gainsight

Connect Ceridian Dayforce and Gainsight for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ceridian Dayforce–Gainsight connection.

Real-time

Two-way sync

Changes in Ceridian Dayforce or Gainsight instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Ceridian Dayforce or Gainsight data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Ceridian Dayforce or Gainsight record.

Observability

Monitoring

Track your Ceridian Dayforce ⇄ Gainsight sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Ceridian Dayforce and Gainsight.

How the Ceridian Dayforce and Gainsight connectors work

Ceridian Dayforce

Integration surface
REST API (Dayforce RESTful Web Services, v1/v2), JSON payloads
Authentication
HTTP Basic authentication with a dedicated Web Services user plus the client namespace (Company ID), or an OAuth 2.0 access token from the Dayforce identity endpoint (POST dfid.dayforcehcm.com/connect/token, client_id Dayforce.HCMAnywhere.Client). Token-based auth is recommended, and the Web Services role with the Read Data subfeature must be enabled on the account.
Change detection
No CDC stream. Broad change detection uses delta polling on GET Employees with filterUpdatedStartDate/filterUpdatedEndDate and filterUpdatedEntities to pull only records changed in a window. Dayforce also has native Event Notifications (the Notification Publisher) for lifecycle events — hire, rehire, terminate, and workflow validation — delivered by push to a receiver service or by querying unacknowledged notifications; the publisher runs roughly hourly and each notification must be acknowledged.
Capabilities
read · write · webhooks
Rate limits
Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
Ceridian Dayforce setup guide

Gainsight

Integration surface
REST APIs (per-object) and asynchronous Bulk REST API
Authentication
API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported
Change detection
Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint
Capabilities
read · write
Rate limits
Synchronous APIs are capped near 100 calls/min and 50,000/day; the asynchronous Bulk API allows 10 calls/hour and 100/day. Both are fixed-window limits, and the applicable per-hour and per-day limits are returned in the x-ratelimit-limit response header.
How it works

How to connect Ceridian Dayforce to Gainsight — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Ceridian Dayforce and Gainsight with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Ceridian Dayforce connected
    Gainsight connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Ceridian Dayforce and Gainsight objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Ceridian Dayforce ⇄ Gainsight
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Ceridian Dayforce Gainsight
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Ceridian Dayforce and Gainsight integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 511 integrations available for Ceridian Dayforce and Gainsight.

Popular · 8 of 511
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