Two-way sync
Changes in Gainsight or Syspro instantly reflect in both systems. No stale data, no manual imports.
Keep Gainsight and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Gainsight is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan in Gainsight with GL journals, Warehouses, Customers, Suppliers in Syspro bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Worker and organization data from Syspro stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Order, invoice, or account status from Syspro appears alongside the customer in Gainsight, so front-line teams answer from live data.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gainsight objects | Syspro objects | How this pairing syncs | |
|---|---|---|---|
| Success Plan Account objectives with associated tasks; read out for reporting or synced with project tools tracking onboarding and adoption. | GL journals Financial postings extracted for consolidation and analytics. | Success Plan is specific to Gainsight and GL journals to Syspro — each maps to any object or custom field on the other side. | |
| Task and Playbook Cockpit tasks generated from CTAs and playbooks; synced with Jira or Asana so execution happens in the team's own tool. | Warehouses Stocking locations that scope inventory balances. | Task and Playbook is specific to Gainsight and Warehouses to Syspro — each maps to any object or custom field on the other side. | |
| Custom Objects Org-specific MDA tables with the __gc suffix; discoverable via the Describe API so field mappings can be generated automatically. | Customers AR customer master records matched against CRM accounts. | Custom Objects is specific to Gainsight and Customers to Syspro — each maps to any object or custom field on the other side. | |
| Company Customer/account master in Gainsight CS; two-way synced with CRM and warehouse customer tables to keep ARR, owner, and renewal fields aligned. | Suppliers AP supplier records synced with procurement and payment systems. | Company is specific to Gainsight and Suppliers to Syspro — each maps to any object or custom field on the other side. | |
| Person (People) Contacts associated to companies through the Company Person junction; synced two-way with CRM contacts and warehouse person records. | Inventory items The stock master, kept aligned with WMS and e-commerce catalogs. | Person (People) is specific to Gainsight and Inventory items to Syspro — each maps to any object or custom field on the other side. | |
| Relationship Sub-units within a company for multi-product or multi-team accounts; synced so each maps to the right contract in billing or an ERP. | Sales orders Orders written in from storefronts and CRMs, with status read back out. | Relationship is specific to Gainsight and Sales orders to Syspro — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Gainsight for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object.
DeliveryEach detected change is written to Syspro through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Syspro for changes on an incremental schedule, reading only records changed since the previous pass. Polling.
DeliveryEach detected change is written to Gainsight through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gainsight–Syspro connection.
Changes in Gainsight or Syspro instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gainsight or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gainsight or Syspro record.
Track your Gainsight ⇄ Syspro sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gainsight and Syspro.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gainsight and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gainsight and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Gainsight and Syspro: authenticate both systems, choose the objects to sync (such as Gainsight's Success Plan and Task and Playbook), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Gainsight: Polling on the ModifiedDate (GS Modified Date) system field, which is filterable and sortable on every object; Rules Engine Real-Time Rules can optionally push specific object events (e.g., a Company stage change) to an external endpoint. On Syspro: Polling; the ERP does not expose a change feed to external consumers. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Gainsight side: CTA (Call to Action), Scorecard Fact, Timeline Activity, Success Plan, plus custom fields where Gainsight exposes them. On the Syspro side: GL journals, Warehouses, Customers, Suppliers. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Gainsight and Syspro: Where Syspro is the HR or people system of record; Master data corrections travel; Where Gainsight faces customers and Syspro carries account records. Worker and organization data from Syspro stays current in Gainsight, so the tools people use daily reflect the org as it actually is.
Gainsight: REST APIs (per-object) and asynchronous Bulk REST API. Authentication: API access key passed in the 'accesskey' request header (non-expiring), generated by a Gainsight admin; M2M OAuth (Client ID/Secret) is also supported. Syspro: E.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8. Authentication: SYSPRO operator credentials exchanged for a session token. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 511 integrations available for Gainsight and Syspro.