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CRM

Connect SugarCRM to any app with two-way sync.

Two-way sync SugarCRM across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Object catalog

What Stacksync syncs in SugarCRM.

These objects sync between SugarCRM and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where SugarCRM exposes them.

Accounts
Company records, the usual join key against ERP customer masters.
Contacts
People linked to accounts, synced with marketing and support systems.
Leads
Unqualified prospects that convert into contacts and opportunities.
Opportunities
Deals with revenue line items, synced to forecasting and billing.
Cases
Support tickets kept aligned with help desk tools.
Calls and Meetings
Activity records used for engagement reporting.
Tasks
Follow-ups attached to records across modules.
Campaigns
Marketing efforts tied back to leads and opportunities.
Custom modules
Modules built with Module Builder get the same REST endpoints as stock ones.
API surface

How Stacksync connects to SugarCRM.

The connector runs on SugarCRM's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas

Sync directions

  • Read Supported
  • Write Supported
  • Change data capture Not available
  • Webhooks Supported
What ships with SugarCRM

Connect SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in SugarCRM instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SugarCRM record.

Observability

Monitoring

Track your SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the SugarCRM connector.

SugarCRM sells to midmarket B2B companies, with particular traction in manufacturing, wholesale, and distribution, and offers both cloud and on-premises deployment. It is typically administered by RevOps and IT, and the vendor leans heavily on ERP pairing - its sales-i product and large ERP integration catalog reflect buyers who need CRM and ERP data joined. Accounts, Contacts, Opportunities, Cases, and per-customer Custom modules make each instance's schema unique.

  • CRM admins
  • RevOps
  • IT / ERP admins
  • Sales operations

  1. Two-way sync between SugarCRM and an ERP so account, quote, and order data match in both systems

  2. Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools

  3. Keep contacts and leads aligned with marketing automation for consistent segmentation

  4. Consolidate data from an on-premise Sugar deployment into a cloud warehouse for reporting

  5. Two-way sync Accounts, Contacts, and Opportunities between Sugar and an ERP so sales sees order history and credit status while finance receives new customers without re-keying.

  6. Replicate Leads, Opportunities, and Campaigns - including Custom modules - into a warehouse for pipeline and attribution reporting.

All SugarCRM integrations

Pick the system you need to keep in sync with SugarCRM. Each page covers the sync setup, field mapping, and common workflows for that pair.

CRM · 45

ERP · 36

Database · 49

Data warehouse · 29

Business productivity · 34

Accounting and finance · 17

How it works

Set up SugarCRM in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SugarCRM with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SugarCRM objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SugarCRM database
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

SugarCRM connector FAQ

What can I sync with the SugarCRM connector?

SugarCRM's core objects — Accounts, Contacts, Leads, Opportunities and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to SugarCRM?

Via REST API with module-based endpoints, authenticated with OAuth 2.0 access and refresh tokens issued by the Sugar instance. Changes are detected as follows — polling on date_modified; server-side web logic hooks can push record events to external URLs. Stacksync manages rate limits, retries, and schema changes automatically.

Is the SugarCRM connector two-way?

Yes. Changes made in SugarCRM propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does a SugarCRM integration take to set up?

Most SugarCRM integrations go live in minutes: authenticate SugarCRM and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is SugarCRM data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. SugarCRM data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more
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