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ERP ⇄ CRM

Infor CloudSuite to SugarCRM integration — real-time, two-way sync

Keep Infor CloudSuite and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infor CloudSuite and SugarCRM

Close the gap between front office and back office: SugarCRM and Infor CloudSuite share customers and status in real time, in both directions.

SugarCRM holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Cases, Calls and Meetings, Tasks, Campaigns in SugarCRM with Items, Customers, Suppliers / vendors, Sales orders in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • Keep contacts and leads aligned with marketing automation for consistent segmentation
  • Flow ecommerce orders into CloudSuite and return order status and shipment data to the storefront.
  • Replicate ERP data into a warehouse for reporting without building custom ION integrations.

Where Infor CloudSuite handles order-to-cash: closed-won flows through

A deal won in SugarCRM creates or updates the customer in Infor CloudSuite with clean data, so fulfillment and invoicing start without re-entry.

Where Infor CloudSuite is the finance system of record: money status on the account

Invoice and payment state from Infor CloudSuite shows on the account in SugarCRM, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Infor CloudSuite and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CloudSuite objects SugarCRM objects
Purchase orders Supply-side documents shared with procurement and supplier portals. Leads Unqualified prospects that convert into contacts and opportunities.
Invoices Billing documents synced to finance and reporting systems. Opportunities Deals with revenue line items, synced to forecasting and billing.
Inventory balances On-hand quantities exposed so external channels quote against real stock. Cases Support tickets kept aligned with help desk tools.
GL journal entries Financial postings replicated for consolidated reporting. Calls and Meetings Activity records used for engagement reporting.
Items Product and material masters synced to commerce, CRM, and planning tools. Tasks Follow-ups attached to records across modules.
Customers Account masters matched against CRM records in two-way syncs. Campaigns Marketing efforts tied back to leads and opportunities.
What ships with Infor CloudSuite ⇄ SugarCRM

Connect Infor CloudSuite and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–SugarCRM connection.

Real-time

Two-way sync

Changes in Infor CloudSuite or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CloudSuite or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CloudSuite or SugarCRM record.

Observability

Monitoring

Track your Infor CloudSuite ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and SugarCRM.

How the Infor CloudSuite and SugarCRM connectors work

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect Infor CloudSuite to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CloudSuite and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CloudSuite connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CloudSuite and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CloudSuite ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CloudSuite SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infor CloudSuite and SugarCRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor CloudSuite and SugarCRM.

Popular · 8 of 386
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