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ERP ⇄ CRM

Brightpearl to SugarCRM integration — real-time, two-way sync

Keep Brightpearl and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Brightpearl and SugarCRM

Close the gap between front office and back office: SugarCRM and Brightpearl share customers and status in real time, in both directions.

SugarCRM holds the customer relationship; Brightpearl runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tasks, Campaigns, Custom modules, Accounts in SugarCRM with Goods-out notes, Invoices and payments, Custom fields, Products in Brightpearl field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • Keep contacts and leads aligned with marketing automation for consistent segmentation
  • Sync Brightpearl sales orders and fulfillment status with a CRM so sales and support see order state without switching tools.
  • Mirror inventory levels from Brightpearl into a database that feeds availability to storefronts and marketplaces.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Brightpearl manages people and org data: keep SugarCRM aligned

Owners, territories, and org structure informed by Brightpearl stay current in SugarCRM.

Where Brightpearl handles order-to-cash: closed-won flows through

A deal won in SugarCRM creates or updates the customer in Brightpearl with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Brightpearl and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Brightpearl objects SugarCRM objects
Goods-out notes Fulfillment documents that carry picking and shipping status back to order sources. Accounts Company records, the usual join key against ERP customer masters.
Invoices and payments Financial documents synced to accounting platforms for reconciliation. Contacts People linked to accounts, synced with marketing and support systems.
Custom fields Per-object custom attributes included in field mappings. Leads Unqualified prospects that convert into contacts and opportunities.
Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs. Opportunities Deals with revenue line items, synced to forecasting and billing.
Sales orders Orders from all channels; the central object for fulfillment and revenue syncs. Cases Support tickets kept aligned with help desk tools.
Purchase orders Supplier orders synced with procurement or accounting systems. Calls and Meetings Activity records used for engagement reporting.
What ships with Brightpearl ⇄ SugarCRM

Connect Brightpearl and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Brightpearl–SugarCRM connection.

Real-time

Two-way sync

Changes in Brightpearl or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Brightpearl or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Brightpearl or SugarCRM record.

Observability

Monitoring

Track your Brightpearl ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Brightpearl and SugarCRM.

How the Brightpearl and SugarCRM connectors work

Brightpearl

Integration surface
REST API, organized into services (order, product, contact, warehouse, accounting)
Authentication
OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
Change detection
Webhooks for object created/updated events, with resource search polling as a fallback
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect Brightpearl to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Brightpearl and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Brightpearl connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Brightpearl and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Brightpearl ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Brightpearl SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Brightpearl and SugarCRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Brightpearl and SugarCRM.

Popular · 8 of 386
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