Real-time
Two-way sync
Changes in Brightpearl or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Brightpearl to SugarCRM integration — real-time, two-way sync
Keep Brightpearl and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Brightpearl and SugarCRM
Close the gap between front office and back office: SugarCRM and Brightpearl share customers and status in real time, in both directions.
SugarCRM holds the customer relationship; Brightpearl runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Tasks, Campaigns, Custom modules, Accounts in SugarCRM with Goods-out notes, Invoices and payments, Custom fields, Products in Brightpearl field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
- 02 Keep contacts and leads aligned with marketing automation for consistent segmentation
- 03 Sync Brightpearl sales orders and fulfillment status with a CRM so sales and support see order state without switching tools.
- 04 Mirror inventory levels from Brightpearl into a database that feeds availability to storefronts and marketplaces.
Common sync patterns
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Brightpearl manages people and org data: keep SugarCRM aligned
Owners, territories, and org structure informed by Brightpearl stay current in SugarCRM.
Where Brightpearl handles order-to-cash: closed-won flows through
A deal won in SugarCRM creates or updates the customer in Brightpearl with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Brightpearl and SugarCRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Brightpearl objects | SugarCRM objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Customers and suppliers in one contact model, matched to CRM records by email or reference. | Contacts People linked to accounts, synced with marketing and support systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Invoices and payments Financial documents synced to accounting platforms for reconciliation. | Campaigns Marketing efforts tied back to leads and opportunities. | Invoices and payments is specific to Brightpearl and Campaigns to SugarCRM — each maps to any object or custom field on the other side. | |
| Custom fields Per-object custom attributes included in field mappings. | Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. | Custom fields is specific to Brightpearl and Custom modules to SugarCRM — each maps to any object or custom field on the other side. | |
| Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs. | Accounts Company records, the usual join key against ERP customer masters. | Products is specific to Brightpearl and Accounts to SugarCRM — each maps to any object or custom field on the other side. | |
| Sales orders Orders from all channels; the central object for fulfillment and revenue syncs. | Leads Unqualified prospects that convert into contacts and opportunities. | Sales orders is specific to Brightpearl and Leads to SugarCRM — each maps to any object or custom field on the other side. | |
| Purchase orders Supplier orders synced with procurement or accounting systems. | Opportunities Deals with revenue line items, synced to forecasting and billing. | Purchase orders is specific to Brightpearl and Opportunities to SugarCRM — each maps to any object or custom field on the other side. |
How changes propagate between Brightpearl and SugarCRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Brightpearl SugarCRM Sub-second propagation
DetectionBrightpearl notifies Stacksync of record changes through webhook events. Webhooks for object created/updated events, with resource search polling as a fallback.
DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.
SugarCRM Brightpearl Sub-second propagation
DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.
DeliveryEach detected change is written to Brightpearl through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Brightpearl: Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints.
- SugarCRM: Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas.
What ships with Brightpearl ⇄ SugarCRM
Connect Brightpearl and SugarCRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Brightpearl–SugarCRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Brightpearl or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Brightpearl or SugarCRM record.
Observability
Monitoring
Track your Brightpearl ⇄ SugarCRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Brightpearl and SugarCRM.
How the Brightpearl and SugarCRM connectors work
Brightpearl
- Integration surface
- REST API, organized into services (order, product, contact, warehouse, accounting)
- Authentication
- OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
- Change detection
- Webhooks for object created/updated events, with resource search polling as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints
SugarCRM
- Integration surface
- REST API with module-based endpoints
- Authentication
- OAuth 2.0 access and refresh tokens issued by the Sugar instance
- Change detection
- Polling on date_modified; server-side web logic hooks can push record events to external URLs
- Capabilities
- read · write · webhooks
- Rate limits
- Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works
How to connect Brightpearl to SugarCRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Brightpearl and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Brightpearl
connected
SugarCRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Brightpearl and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Brightpearl ⇄ SugarCRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Brightpearl SugarCRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Brightpearl and SugarCRM integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Brightpearl and SugarCRM: authenticate both systems, choose the objects to sync (such as Brightpearl's Contacts and Invoices and payments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Brightpearl: REST API, organized into services (order, product, contact, warehouse, accounting). Authentication: OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers. SugarCRM: REST API with module-based endpoints. Authentication: OAuth 2.0 access and refresh tokens issued by the Sugar instance. Stacksync manages authentication, retries, and rate limits on both sides.
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SugarCRM: The module model is uniform: custom modules built with Module Builder expose the same REST endpoints and filtering as stock modules. Brightpearl: Resource search endpoints return column-oriented result sets with filter parameters, which is the efficient way to poll for changed records. Stacksync's field mapping accounts for these differences between Brightpearl and SugarCRM without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Brightpearl and SugarCRM records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Brightpearl and SugarCRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Brightpearl–SugarCRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Brightpearl and SugarCRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 521 integrations available for Brightpearl and SugarCRM.
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No integrations match .
