Real-time
Two-way sync
Changes in Cin7 or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cin7 to SugarCRM integration — real-time, two-way sync
Keep Cin7 and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Cin7 and SugarCRM
Close the gap between front office and back office: SugarCRM and Cin7 share customers and status in real time, in both directions.
SugarCRM holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Custom modules, Accounts, Contacts, Leads in SugarCRM with Contacts, Branches / locations, Stock adjustments and transfers, Credit notes / returns in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Consolidate data from an on-premise Sugar deployment into a cloud warehouse for reporting
- 02 Two-way sync between SugarCRM and an ERP so account, quote, and order data match in both systems
- 03 Write purchase orders created in a planning tool back into Cin7 for receiving.
- 04 Consolidate stock movements from multiple branches into one reporting database.
Common sync patterns
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Cin7 manages people and org data: keep SugarCRM aligned
Owners, territories, and org structure informed by Cin7 stay current in SugarCRM.
Where Cin7 handles order-to-cash: closed-won flows through
A deal won in SugarCRM creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Cin7 and SugarCRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | SugarCRM objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Contacts People linked to accounts, synced with marketing and support systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. | Campaigns Marketing efforts tied back to leads and opportunities. | Sales orders is specific to Cin7 and Campaigns to SugarCRM — each maps to any object or custom field on the other side. | |
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. | Purchase orders is specific to Cin7 and Custom modules to SugarCRM — each maps to any object or custom field on the other side. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Accounts Company records, the usual join key against ERP customer masters. | Branches / locations is specific to Cin7 and Accounts to SugarCRM — each maps to any object or custom field on the other side. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Leads Unqualified prospects that convert into contacts and opportunities. | Stock adjustments and transfers is specific to Cin7 and Leads to SugarCRM — each maps to any object or custom field on the other side. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Opportunities Deals with revenue line items, synced to forecasting and billing. | Credit notes / returns is specific to Cin7 and Opportunities to SugarCRM — each maps to any object or custom field on the other side. |
How changes propagate between Cin7 and SugarCRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cin7 SugarCRM Sub-second propagation
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.
SugarCRM Cin7 Sub-second propagation
DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
- SugarCRM: Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas.
What ships with Cin7 ⇄ SugarCRM
Connect Cin7 and SugarCRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–SugarCRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or SugarCRM record.
Observability
Monitoring
Track your Cin7 ⇄ SugarCRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and SugarCRM.
How the Cin7 and SugarCRM connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
SugarCRM
- Integration surface
- REST API with module-based endpoints
- Authentication
- OAuth 2.0 access and refresh tokens issued by the Sugar instance
- Change detection
- Polling on date_modified; server-side web logic hooks can push record events to external URLs
- Capabilities
- read · write · webhooks
- Rate limits
- Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works
How to connect Cin7 to SugarCRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
SugarCRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ SugarCRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 SugarCRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and SugarCRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and SugarCRM: authenticate both systems, choose the objects to sync (such as Cin7's Contacts and Sales orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Yes — Stacksync ships production-grade connectors for both Cin7 and SugarCRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Cin7: Polling on modified-date filters; webhook support exists on some editions for order and stock events. On SugarCRM: Polling on date_modified; server-side web logic hooks can push record events to external URLs. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the SugarCRM side: Custom modules, Accounts, Contacts, Leads, plus custom fields where SugarCRM exposes them. On the Cin7 side: Contacts, Branches / locations, Stock adjustments and transfers, Credit notes / returns. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Cin7 and SugarCRM: One customer master; Where Cin7 manages people and org data: keep SugarCRM aligned; Where Cin7 handles order-to-cash: closed-won flows through. Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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