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ERP ⇄ CRM

SAP to SugarCRM integration — real-time, two-way sync

Keep SAP and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect SAP and SugarCRM

Close the gap between front office and back office: SugarCRM and SAP share customers and status in real time, in both directions.

SugarCRM holds the customer relationship; SAP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Calls and Meetings, Tasks, Campaigns, Custom modules in SugarCRM with Purchase Orders, Outbound Deliveries, Billing Documents, GL Accounts and Journal Entries in SAP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • Keep contacts and leads aligned with marketing automation for consistent segmentation
  • Replicate journal entries and billing documents to a warehouse for finance analytics without loading the ERP.
  • Keep MES and WMS systems aligned with production orders and goods movements.

Where SAP manages people and org data: keep SugarCRM aligned

Owners, territories, and org structure informed by SAP stay current in SugarCRM.

Where SAP handles order-to-cash: closed-won flows through

A deal won in SugarCRM creates or updates the customer in SAP with clean data, so fulfillment and invoicing start without re-entry.

Where SAP is the finance system of record: money status on the account

Invoice and payment state from SAP shows on the account in SugarCRM, so reps see balances before promising the next order.

What you can sync between SAP and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP objects SugarCRM objects
Billing Documents Invoices read for AR status and replicated for revenue reporting. Contacts People linked to accounts, synced with marketing and support systems.
GL Accounts and Journal Entries Financial postings replicated to warehouses for group finance analytics. Leads Unqualified prospects that convert into contacts and opportunities.
Production Orders Manufacturing orders exchanged with MES and scheduling systems. Opportunities Deals with revenue line items, synced to forecasting and billing.
Inventory / Stock Plant and storage-location quantities synced to storefronts and planning tools. Cases Support tickets kept aligned with help desk tools.
Cost Centers Controlling masters read for mapping costs in finance integrations. Calls and Meetings Activity records used for engagement reporting.
Business Partners The unified customer and supplier master in S/4HANA, the anchor object for CRM and procurement syncs. Tasks Follow-ups attached to records across modules.
What ships with SAP ⇄ SugarCRM

Connect SAP and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP–SugarCRM connection.

Real-time

Two-way sync

Changes in SAP or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP or SugarCRM record.

Observability

Monitoring

Track your SAP ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP and SugarCRM.

How the SAP and SugarCRM connectors work

SAP

Integration surface
OData (v2/v4) APIs on S/4HANA; BAPI/RFC and IDoc on ECC and on-prem systems; SOAP services
Authentication
OAuth 2.0 or basic auth via communication arrangements on cloud editions; SAP user credentials for RFC on-prem
Change detection
Business events via SAP Event Mesh on S/4HANA; change pointers with IDocs or timestamp polling on ECC
Capabilities
read · write · webhooks
Rate limits
Throttling is configured at the gateway and tenant level rather than as a single published rate limit

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect SAP to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

SAP and SugarCRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for SAP and SugarCRM.

Popular · 8 of 386
All SAP integrations All SugarCRM integrations Browse all integrations
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