Two-way sync
Changes in Gatekeeper or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
Keep Gatekeeper and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Gatekeeper holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Workflow form data, Custom data groups, Users, Categories in Gatekeeper to Campaigns, Custom modules, Accounts, Contacts in SugarCRM with bi-directional, real-time sync. Activity and record changes in Gatekeeper update the matching contact or account in SugarCRM, and CRM data flows the other way wherever Gatekeeper can store and use it.
Owner, lifecycle stage, or account details from SugarCRM sync into Gatekeeper, so people working there have the context without switching tools.
Enriched fields land directly on records in SugarCRM, and refreshes keep them from going stale.
Charges, refunds, and subscription changes appear on the account in SugarCRM, so revenue context lives with the relationship.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gatekeeper objects | SugarCRM objects | How this pairing syncs | |
|---|---|---|---|
| Workflow form data The structured data captured on Gatekeeper workflow forms (intake requests, vendor onboarding, risk assessments); exposed by the API since 2025 so form results sync into an operational database, not only contract and vendor records. | Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. | Workflow form data is specific to Gatekeeper and Custom modules to SugarCRM — each maps to any object or custom field on the other side. | |
| Custom data groups Customer-configured custom fields and data groups; because the JSON:API and its docs are dynamic, any custom data added in Configuration exposes the same read/write endpoints as the standard objects and syncs the same way. | Accounts Company records, the usual join key against ERP customer masters. | Custom data groups is specific to Gatekeeper and Accounts to SugarCRM — each maps to any object or custom field on the other side. | |
| Users Gatekeeper user and team records governed by role-based access; read to map contract and vendor owners, approvers, and internal contacts to CRM or HR records. | Contacts People linked to accounts, synced with marketing and support systems. | Users is specific to Gatekeeper and Contacts to SugarCRM — each maps to any object or custom field on the other side. | |
| Categories The classification taxonomy applied to contracts and vendors (type, department, business unit); synced so categorization stays consistent between Gatekeeper and downstream reporting or ERP dimensions. | Leads Unqualified prospects that convert into contacts and opportunities. | Categories is specific to Gatekeeper and Leads to SugarCRM — each maps to any object or custom field on the other side. | |
| Contracts The core contract records holding value, key dates, renewal terms, status, type, owner, and the linked vendor; created, read, updated, and deleted so contract data moves two-way between Gatekeeper and a database, ERP, or CRM. | Opportunities Deals with revenue line items, synced to forecasting and billing. | Contracts is specific to Gatekeeper and Opportunities to SugarCRM — each maps to any object or custom field on the other side. | |
| Vendors (Suppliers) Company records for counterparties and suppliers with onboarding status, compliance, risk, contacts, and spend; read and written to keep vendor master data aligned with a CRM or ERP. | Cases Support tickets kept aligned with help desk tools. | Vendors (Suppliers) is specific to Gatekeeper and Cases to SugarCRM — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Gatekeeper for changes on an incremental schedule, reading only records changed since the previous pass. No native developer webhook subscription API and no database change-data-capture log.
DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.
DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.
DeliveryEach detected change is written to Gatekeeper through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gatekeeper–SugarCRM connection.
Changes in Gatekeeper or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gatekeeper or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gatekeeper or SugarCRM record.
Track your Gatekeeper ⇄ SugarCRM sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gatekeeper and SugarCRM.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gatekeeper and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gatekeeper and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Gatekeeper and SugarCRM: authenticate both systems, choose the objects to sync (such as Gatekeeper's Workflow form data and Custom data groups), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Gatekeeper: No native developer webhook subscription API and no database change-data-capture log; detect changes by polling the JSON:API list endpoints filtered and sorted on updated-at timestamps. Gatekeeper's own event automation - Workflow Engine phase transitions and Interconnect process orchestration - runs inside the platform rather than as a subscribable webhook stream. On SugarCRM: Polling on date_modified; server-side web logic hooks can push record events to external URLs. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Gatekeeper side: Workflow form data, Custom data groups, Users, Categories, plus custom fields where Gatekeeper exposes them. On the SugarCRM side: Campaigns, Custom modules, Accounts, Contacts. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Gatekeeper and SugarCRM: Where Gatekeeper can store CRM context: fields kept current; Where Gatekeeper supplies contact or company data; Where Gatekeeper processes payments. Owner, lifecycle stage, or account details from SugarCRM sync into Gatekeeper, so people working there have the context without switching tools.
Gatekeeper: RESTful API following the JSON:API specification, tenant-scoped with interactive docs at {tenant}.gatekeeperhq.com/api_docs and a published Postman collection. The API is dynamic: it exposes the standard Contract and Vendor objects plus any custom data groups and workflow-form data configured in the tenant. Authentication: API keys created and managed under Configuration > API Keys and passed as a token; each key carries granular per-endpoint permissions set to read-only or write, so access is scoped per object. Multiple keys can be issued and revoked independently. SugarCRM: REST API with module-based endpoints. Authentication: OAuth 2.0 access and refresh tokens issued by the Sugar instance. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 421 integrations available for Gatekeeper and SugarCRM.