Real-time
Two-way sync
Changes in Monday or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Monday to SugarCRM integration — real-time, two-way sync
Keep Monday and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Monday and SugarCRM
Sync what happens in Monday with the customer records in SugarCRM, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Monday holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Users, Workspaces, Boards, Items in Monday to Contacts, Leads, Opportunities, Cases in SugarCRM with bi-directional, real-time sync. Activity and record changes in Monday update the matching contact or account in SugarCRM, and CRM data flows the other way wherever Monday can store and use it.
Common use cases
- 01 Two-way sync of Items and their Column values between a monday.com board and Postgres so ops teams work in SQL while project owners stay in monday.com.
- 02 Write closed deals or provisioning records from a CRM or ERP into monday.com Items to kick off delivery and onboarding boards.
- 03 Consolidate data from an on-premise Sugar deployment into a cloud warehouse for reporting
- 04 Two-way sync between SugarCRM and an ERP so account, quote, and order data match in both systems
Common sync patterns
Where Monday handles support or shared inboxes
Tickets and conversations attach to the right contact and account in SugarCRM, so sales sees open issues before the next call.
Where Monday supplies contact or company data
Enriched fields land directly on records in SugarCRM, and refreshes keep them from going stale.
Where Monday can store CRM context: fields kept current
Owner, lifecycle stage, or account details from SugarCRM sync into Monday, so people working there have the context without switching tools.
What you can sync between Monday and SugarCRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Monday objects | SugarCRM objects | How this pairing syncs | |
|---|---|---|---|
| Items Rows within a board and the primary record; synced two-way and created, updated, archived, or deleted via GraphQL mutations. | Tasks Follow-ups attached to records across modules. | Items is specific to Monday and Tasks to SugarCRM — each maps to any object or custom field on the other side. | |
| Subitems Nested rows under items, stored on a separate hidden board; synced as a child table linked to the parent item. | Campaigns Marketing efforts tied back to leads and opportunities. | Subitems is specific to Monday and Campaigns to SugarCRM — each maps to any object or custom field on the other side. | |
| Column values Typed fields (status, date, people, numbers, connect-boards); polymorphic JSON usually written together via change_multiple_column_values. | Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. | Column values is specific to Monday and Custom modules to SugarCRM — each maps to any object or custom field on the other side. | |
| Groups Named sections that group items inside a board; synced as a grouping attribute or category field on the row. | Accounts Company records, the usual join key against ERP customer masters. | Groups is specific to Monday and Accounts to SugarCRM — each maps to any object or custom field on the other side. | |
| Updates Comment and activity threads attached to items; read out into a database for reporting or written back as notes. | Contacts People linked to accounts, synced with marketing and support systems. | Updates is specific to Monday and Contacts to SugarCRM — each maps to any object or custom field on the other side. | |
| Users Account members referenced by people columns; read to resolve owner and assignee IDs to names and emails. | Leads Unqualified prospects that convert into contacts and opportunities. | Users is specific to Monday and Leads to SugarCRM — each maps to any object or custom field on the other side. |
How changes propagate between Monday and SugarCRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Monday SugarCRM Sub-second propagation
DetectionMonday notifies Stacksync of record changes through webhook events. Board-scoped webhooks (create_item, change_column_value, item_deleted, and similar) for real-time events.
DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.
SugarCRM Monday Sub-second propagation
DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.
DeliveryEach detected change is written to Monday through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Monday: Complexity-budget limits: a single query caps at 5M complexity points and ~10M points/min per user token (1M on trial/free) over a sliding 60s window.
- SugarCRM: Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas.
What ships with Monday ⇄ SugarCRM
Connect Monday and SugarCRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Monday–SugarCRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Monday or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Monday or SugarCRM record.
Observability
Monitoring
Track your Monday ⇄ SugarCRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Monday and SugarCRM.
How the Monday and SugarCRM connectors work
Monday
- Integration surface
- GraphQL API (single endpoint, api.monday.com/v2)
- Authentication
- OAuth 2.0 for installed apps, or a per-user personal API token (admin/member scope); a date-based API version is sent via request header
- Change detection
- Board-scoped webhooks (create_item, change_column_value, item_deleted, and similar) for real-time events; polling falls back to the item updated_at field
- Capabilities
- read · write · webhooks
- Rate limits
- Complexity-budget limits: a single query caps at 5M complexity points and ~10M points/min per user token (1M on trial/free) over a sliding 60s window
SugarCRM
- Integration surface
- REST API with module-based endpoints
- Authentication
- OAuth 2.0 access and refresh tokens issued by the Sugar instance
- Change detection
- Polling on date_modified; server-side web logic hooks can push record events to external URLs
- Capabilities
- read · write · webhooks
- Rate limits
- Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works
How to connect Monday to SugarCRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Monday and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Monday
connected
SugarCRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Monday and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Monday ⇄ SugarCRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Monday SugarCRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Monday and SugarCRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Monday and SugarCRM: authenticate both systems, choose the objects to sync (such as Monday's Items and Subitems), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Monday side: Users, Workspaces, Boards, Items, plus custom fields where Monday exposes them. On the SugarCRM side: Contacts, Leads, Opportunities, Cases. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Monday and SugarCRM: Where Monday handles support or shared inboxes; Where Monday supplies contact or company data; Where Monday can store CRM context: fields kept current. Tickets and conversations attach to the right contact and account in SugarCRM, so sales sees open issues before the next call.
-
Monday: GraphQL API (single endpoint, api.monday.com/v2). Authentication: OAuth 2.0 for installed apps, or a per-user personal API token (admin/member scope); a date-based API version is sent via request header. SugarCRM: REST API with module-based endpoints. Authentication: OAuth 2.0 access and refresh tokens issued by the Sugar instance. Stacksync manages authentication, retries, and rate limits on both sides.
-
Monday: Rate limiting is complexity-based, not request-count based: each query has a complexity cost capped at 5M per call and ~10M per minute per user token (1M on trial/free). SugarCRM: The module model is uniform: custom modules built with Module Builder expose the same REST endpoints and filtering as stock modules. Stacksync's field mapping accounts for these differences between Monday and SugarCRM without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 525 integrations available for Monday and SugarCRM.
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