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Human resources ⇄ CRM

Greenhouse to SugarCRM integration — real-time, two-way sync

Keep Greenhouse and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Greenhouse and SugarCRM

Keep the people who own accounts in SugarCRM in step with the workforce records in Greenhouse, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

SugarCRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Greenhouse. Greenhouse is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Leads, Opportunities, Cases, Calls and Meetings in SugarCRM with Applications, Jobs, Offers, Scorecards in Greenhouse field by field, in real time, and in both directions. You decide which system owns which fields, so Greenhouse stays authoritative on roles and org structure while SugarCRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • 02 Keep contacts and leads aligned with marketing automation for consistent segmentation
  • 03 Stream Jobs, Departments, and Offices into a reporting database for recruiting funnel and time-to-fill dashboards.
  • 04 Export Scorecards and Scheduled Interviews to a data warehouse to analyze interviewer load and interview outcomes.

Common sync patterns

Ownership and territory follow the org chart

When a person changes team, manager, or region in Greenhouse, their accounts and territory assignments in SugarCRM update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When Greenhouse marks a worker as departed, the matching user in SugarCRM is flagged or deactivated, so former employees do not keep CRM access after their last day.

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

What you can sync between Greenhouse and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Greenhouse objects SugarCRM objects How this pairing syncs
Scorecards Interviewer feedback and ratings tied to interviews; read-only in Harvest, exported to a warehouse for interview analytics. Accounts Company records, the usual join key against ERP customer masters. Scorecards is specific to Greenhouse and Accounts to SugarCRM — each maps to any object or custom field on the other side.
Scheduled Interviews Interview events with interviewers, times, and rooms; full create/update/delete support for calendar and reporting syncs. Contacts People linked to accounts, synced with marketing and support systems. Scheduled Interviews is specific to Greenhouse and Contacts to SugarCRM — each maps to any object or custom field on the other side.
Users Greenhouse users (recruiters, hiring managers); read and written, and referenced by the On-Behalf-Of header on every write. Leads Unqualified prospects that convert into contacts and opportunities. Users is specific to Greenhouse and Leads to SugarCRM — each maps to any object or custom field on the other side.
Departments and Offices Org structure attached to Jobs; read and written to keep reporting hierarchies aligned with an HRIS or warehouse. Opportunities Deals with revenue line items, synced to forecasting and billing. Departments and Offices is specific to Greenhouse and Opportunities to SugarCRM — each maps to any object or custom field on the other side.
Candidates Person records with contact details, tags, and custom fields; read and written via Harvest, often created from sourcing or enrichment pipelines. Cases Support tickets kept aligned with help desk tools. Candidates is specific to Greenhouse and Cases to SugarCRM — each maps to any object or custom field on the other side.
Applications Links a Candidate to a Job; carries current stage, status, and source. Movable, rejectable, and hireable through Harvest write calls. Calls and Meetings Activity records used for engagement reporting. Applications is specific to Greenhouse and Calls and Meetings to SugarCRM — each maps to any object or custom field on the other side.

How changes propagate between Greenhouse and SugarCRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Greenhouse SugarCRM Sub-second propagation

DetectionGreenhouse notifies Stacksync of record changes through webhook events. HMAC-SHA256 signed webhooks for candidate, application, job, and interview events, plus polling list endpoints with created_after / updated_after /.

DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.

SugarCRM Greenhouse Sub-second propagation

DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.

DeliveryEach detected change is written to Greenhouse through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Greenhouse: Harvest enforces a per-integration limit over a rolling 10-second window (X-RateLimit-Limit, commonly 50 requests / 10s for approved integrations); responses carry X-RateLimit-Remaining and, on a 429, X-RateLimit-Reset and Retry-After.
  • SugarCRM: Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas.
What ships with Greenhouse ⇄ SugarCRM

Connect Greenhouse and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Greenhouse–SugarCRM connection.

Real-time

Two-way sync

Changes in Greenhouse or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Greenhouse or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Greenhouse or SugarCRM record.

Observability

Monitoring

Track your Greenhouse ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Greenhouse and SugarCRM.

How the Greenhouse and SugarCRM connectors work

Greenhouse

Integration surface
Harvest REST API (plus read-only Job Board API and the Ingestion API for bulk candidate import)
Authentication
HTTP Basic Auth with a Harvest API key (key as username, blank password, colon appended then Base64-encoded); write calls require an On-Behalf-Of header naming the Greenhouse user
Change detection
HMAC-SHA256 signed webhooks for candidate, application, job, and interview events, plus polling list endpoints with created_after / updated_after / last_activity_after filters
Capabilities
read · write · webhooks
Rate limits
Harvest enforces a per-integration limit over a rolling 10-second window (X-RateLimit-Limit, commonly 50 requests / 10s for approved integrations); responses carry X-RateLimit-Remaining and, on a 429, X-RateLimit-Reset and Retry-After.
Greenhouse setup guide

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect Greenhouse to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Greenhouse and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Greenhouse connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Greenhouse and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Greenhouse ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Greenhouse SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Greenhouse and SugarCRM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 520 integrations available for Greenhouse and SugarCRM.

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