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ERP ⇄ CRM

Manhattan Associates WMS to SugarCRM integration — real-time, two-way sync

Keep Manhattan Associates WMS and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Manhattan Associates WMS and SugarCRM

Close the gap between front office and back office: SugarCRM and Manhattan Associates WMS share customers and status in real time, in both directions.

SugarCRM holds the customer relationship; Manhattan Associates WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Opportunities, Cases, Calls and Meetings, Tasks in SugarCRM with Appointments, Distribution Orders, Purchase Orders & ASNs, Inventory in Manhattan Associates WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • Keep contacts and leads aligned with marketing automation for consistent segmentation
  • Stream ship confirmations and tracking to the ERP and CRM so customer service answers from live data.
  • Mirror inventory positions across the distribution network into a central warehouse for network-level visibility.

Where Manhattan Associates WMS manages people and org data: keep SugarCRM aligned

Owners, territories, and org structure informed by Manhattan Associates WMS stay current in SugarCRM.

Where Manhattan Associates WMS handles order-to-cash: closed-won flows through

A deal won in SugarCRM creates or updates the customer in Manhattan Associates WMS with clean data, so fulfillment and invoicing start without re-entry.

Where Manhattan Associates WMS is the finance system of record: money status on the account

Invoice and payment state from Manhattan Associates WMS shows on the account in SugarCRM, so reps see balances before promising the next order.

What you can sync between Manhattan Associates WMS and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Manhattan Associates WMS objects SugarCRM objects
Locations & Zones Facility topology referenced when interpreting inventory positions. Campaigns Marketing efforts tied back to leads and opportunities.
Returns Return receipts synced so upstream systems reflect disposition and restock. Custom modules Modules built with Module Builder get the same REST endpoints as stock ones.
Appointments Dock scheduling data coordinated with carriers and yard systems. Accounts Company records, the usual join key against ERP customer masters.
Distribution Orders Outbound order releases sent from the ERP or OMS into the WMS for waving and fulfillment. Contacts People linked to accounts, synced with marketing and support systems.
Purchase Orders & ASNs Inbound expectations synced from procurement to drive receiving and putaway. Leads Unqualified prospects that convert into contacts and opportunities.
Inventory On-hand, allocated, and available positions read out across the DC network. Opportunities Deals with revenue line items, synced to forecasting and billing.
What ships with Manhattan Associates WMS ⇄ SugarCRM

Connect Manhattan Associates WMS and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Manhattan Associates WMS–SugarCRM connection.

Real-time

Two-way sync

Changes in Manhattan Associates WMS or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Manhattan Associates WMS or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Manhattan Associates WMS or SugarCRM record.

Observability

Monitoring

Track your Manhattan Associates WMS ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Manhattan Associates WMS and SugarCRM.

How the Manhattan Associates WMS and SugarCRM connectors work

Manhattan Associates WMS

Integration surface
REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
Authentication
OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
Change detection
Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
Capabilities
read · write

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect Manhattan Associates WMS to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Manhattan Associates WMS and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Manhattan Associates WMS connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Manhattan Associates WMS and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Manhattan Associates WMS ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Manhattan Associates WMS SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Manhattan Associates WMS and SugarCRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Manhattan Associates WMS and SugarCRM.

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