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CRM

Connect Freshsales to any app with two-way sync.

Two-way sync Freshsales across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Object catalog

What Stacksync syncs in Freshsales.

These objects sync between Freshsales and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where Freshsales exposes them.

Contacts
Person records carrying lifecycle stages; the main entity for two-way CRM syncs.
Accounts
Company records kept aligned with billing, ERP, and warehouse tables.
Deals
Pipeline records synced to a warehouse for revenue reporting.
Tasks
Rep to-dos created from external triggers or synced for productivity reporting.
Appointments
Scheduled meetings readable for activity analytics.
Notes
Free-text records attached to contacts, accounts, and deals.
Sales activities
Configurable activity types logged against records, useful for engagement scoring.
Products
Catalog items attached to deals for line-level revenue data.
API surface

How Stacksync connects to Freshsales.

The connector runs on Freshsales's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan

Sync directions

  • Read Supported
  • Write Supported
  • Change data capture Not available
  • Webhooks Supported
What ships with Freshsales

Connect Freshsales for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in Freshsales instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshsales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshsales record.

Observability

Monitoring

Track your Freshsales sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the Freshsales connector.

Freshsales is Freshworks' sales CRM, bought by sales and RevOps teams that want pipeline management with built-in email, phone, and Freddy AI scoring rather than an assembled toolchain; Freshworks positions it from small business up to enterprise. It acts as the commercial system of record: contacts, accounts, and deals accumulate there, along with the sales activities and appointments behind forecasting, which makes it the hub other systems need to read from and write to.

  • RevOps
  • Sales operations
  • Data engineering
  • IT administrators
  1. Two-way sync of contacts and accounts between Freshsales and a Postgres database so product and data teams query CRM data with SQL.

  2. Sync deals into a data warehouse for pipeline reporting alongside product usage data.

  3. Push product-qualified leads from the warehouse into Freshsales as contacts with lifecycle stages set.

  4. Keep Freshsales accounts aligned with a billing system so plan and revenue fields stay current.

  5. Sync sales activities and appointments into analytics tools for rep productivity reporting.

  6. Bidirectionally sync Contacts, Accounts, and Deals between Freshsales and an ERP or billing system so closed-won deals create orders without rekeying and account status flows back to reps.

All Freshsales integrations

Pick the system you need to keep in sync with Freshsales. Each page covers the sync setup, field mapping, and common workflows for that pair.

How it works

Set up Freshsales in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshsales with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshsales connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshsales objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshsales
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshsales database
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp

FAQ

Freshsales connector FAQ

What can I sync with the Freshsales connector?

Freshsales's core objects — Contacts, Accounts, Deals, Tasks and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to Freshsales?

Via REST API, authenticated with API key sent as a Token authorization header. Changes are detected as follows — polling with updated-at filters through views; outbound webhooks can be configured via workflow automations. Stacksync manages rate limits, retries, and schema changes automatically.

Is the Freshsales connector two-way?

Yes. Changes made in Freshsales propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does a Freshsales integration take to set up?

Most Freshsales integrations go live in minutes: authenticate Freshsales and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is Freshsales data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. Freshsales data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

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