Real-time
Two-way sync
Changes in Freshsales or Wrike instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Freshsales to Wrike integration — real-time, two-way sync
Keep Freshsales and Wrike in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Freshsales and Wrike
Sync what happens in Wrike with the customer records in Freshsales, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Wrike holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Timelogs, Contacts, Workflows, Spaces in Wrike to Appointments, Notes, Sales activities, Products in Freshsales with bi-directional, real-time sync. Activity and record changes in Wrike update the matching contact or account in Freshsales, and CRM data flows the other way wherever Wrike can store and use it.
Common use cases
- 01 Push support tickets or intake requests from an operational database into Wrike Tasks, then read completion and status Custom Fields back when work finishes.
- 02 Sync Comments and status changes from Wrike into a database so downstream dashboards and tools react to project progress in near real time.
- 03 Sync sales activities and appointments into analytics tools for rep productivity reporting.
- 04 Two-way sync of contacts and accounts between Freshsales and a Postgres database so product and data teams query CRM data with SQL.
Common sync patterns
Where Wrike supplies contact or company data
Enriched fields land directly on records in Freshsales, and refreshes keep them from going stale.
Where Wrike can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Freshsales sync into Wrike, so people working there have the context without switching tools.
Where Wrike handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Freshsales, so sales sees open issues before the next call.
What you can sync between Freshsales and Wrike
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshsales objects | Wrike objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. | Contacts Account members and user groups referenced by task responsibles and authors; read to resolve IDs to names and email addresses. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks Rep to-dos created from external triggers or synced for productivity reporting. | Tasks The primary unit of work and main record; created, updated, completed, and deleted via the REST v4 API and synced two-way. Subtasks are Tasks linked by superTask/subTask references. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Products Catalog items attached to deals for line-level revenue data. | Comments Discussion and activity entries attached to Tasks and Folders; read out for history and reporting or written back as comments. | Products is specific to Freshsales and Comments to Wrike — each maps to any object or custom field on the other side. | |
| Accounts Company records kept aligned with billing, ERP, and warehouse tables. | Timelogs Time-tracking entries logged against Tasks; read for billing and utilization reporting or written back when hours are recorded elsewhere. | Accounts is specific to Freshsales and Timelogs to Wrike — each maps to any object or custom field on the other side. | |
| Deals Pipeline records synced to a warehouse for revenue reporting. | Workflows Sets of custom statuses grouped into stages (Active, Completed, Cancelled, Deferred); read to map task status transitions to database values. | Deals is specific to Freshsales and Workflows to Wrike — each maps to any object or custom field on the other side. | |
| Appointments Scheduled meetings readable for activity analytics. | Spaces Top-level containers that hold Folders, Projects, and their members; used to scope which Folders a given sync covers. | Appointments is specific to Freshsales and Spaces to Wrike — each maps to any object or custom field on the other side. |
How changes propagate between Freshsales and Wrike
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Freshsales Wrike Sub-second propagation
DetectionFreshsales notifies Stacksync of record changes through webhook events. Polling with updated-at filters through views.
DeliveryEach detected change is written to Wrike through its API, with automatic retries and rate-limit backoff.
Wrike Freshsales Sub-second propagation
DetectionWrike notifies Stacksync of record changes through webhook events. Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event.
DeliveryEach detected change is written to Freshsales through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Freshsales: Subject to per-account API rate limits that vary by Freshworks plan.
- Wrike: Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff.
What ships with Freshsales ⇄ Wrike
Connect Freshsales and Wrike for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–Wrike connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshsales or Wrike data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshsales or Wrike record.
Observability
Monitoring
Track your Freshsales ⇄ Wrike sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshsales and Wrike.
How the Freshsales and Wrike connectors work
Freshsales
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by Freshworks plan
Wrike
- Integration surface
- REST API v4 (JSON), single account endpoint such as www.wrike.com/api/v4; the data-center host (US or EU) comes from the OAuth token response, plus REST-managed Webhooks
- Authentication
- OAuth 2.0 for multi-user apps (Authorization header carrying access_token and requested scopes), and a legacy Permanent Access Token for single-account and testing use
- Change detection
- Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event filtering and custom payload fields; polling the task updatedDate is the fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff
How it works
How to connect Freshsales to Wrike — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshsales and Wrike with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshsales
connected
Wrike
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshsales and Wrike objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshsales ⇄ WrikeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshsales WrikeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshsales and Wrike integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Freshsales and Wrike: authenticate both systems, choose the objects to sync (such as Freshsales's Contacts and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Freshsales and Wrike: Where Wrike supplies contact or company data; Where Wrike can store CRM context: fields kept current; Where Wrike handles support or shared inboxes. Enriched fields land directly on records in Freshsales, and refreshes keep them from going stale.
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Freshsales: REST API. Authentication: API key sent as a Token authorization header. Wrike: REST API v4 (JSON), single account endpoint such as www.wrike.com/api/v4; the data-center host (US or EU) comes from the OAuth token response, plus REST-managed Webhooks. Authentication: OAuth 2.0 for multi-user apps (Authorization header carrying access_token and requested scopes), and a legacy Permanent Access Token for single-account and testing use. Stacksync manages authentication, retries, and rate limits on both sides.
-
Wrike: The API is REST/JSON (v4) and endpoint URLs must be built from the host returned by the OAuth token call — for example www.wrike.com/api/v4 or app-eu.wrike.com/api/v4 for EU data-center accounts. Freshsales: Each module supports custom fields, which the API returns alongside standard fields for mapping. Stacksync's field mapping accounts for these differences between Freshsales and Wrike without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshsales and Wrike records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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