Skip to content
ERP ⇄ CRM

Brightpearl to Freshsales integration — real-time, two-way sync

Keep Brightpearl and Freshsales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Brightpearl and Freshsales

Close the gap between front office and back office: Freshsales and Brightpearl share customers and status in real time, in both directions.

Freshsales holds the customer relationship; Brightpearl runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Sales activities, Products, Contacts, Accounts in Freshsales with Purchase orders, Contacts, Inventory and warehouses, Goods-out notes in Brightpearl field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Sync deals into a data warehouse for pipeline reporting alongside product usage data.
  • 02 Push product-qualified leads from the warehouse into Freshsales as contacts with lifecycle stages set.
  • 03 Sync Brightpearl sales orders and fulfillment status with a CRM so sales and support see order state without switching tools.
  • 04 Mirror inventory levels from Brightpearl into a database that feeds availability to storefronts and marketplaces.

Common sync patterns

Where Brightpearl is the finance system of record: money status on the account

Invoice and payment state from Brightpearl shows on the account in Freshsales, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Brightpearl manages people and org data: keep Freshsales aligned

Owners, territories, and org structure informed by Brightpearl stay current in Freshsales.

What you can sync between Brightpearl and Freshsales

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Brightpearl objects Freshsales objects How this pairing syncs
Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs. Products Catalog items attached to deals for line-level revenue data. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Contacts Customers and suppliers in one contact model, matched to CRM records by email or reference. Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Invoices and payments Financial documents synced to accounting platforms for reconciliation. Sales activities Configurable activity types logged against records, useful for engagement scoring. Invoices and payments is specific to Brightpearl and Sales activities to Freshsales — each maps to any object or custom field on the other side.
Custom fields Per-object custom attributes included in field mappings. Accounts Company records kept aligned with billing, ERP, and warehouse tables. Custom fields is specific to Brightpearl and Accounts to Freshsales — each maps to any object or custom field on the other side.
Sales orders Orders from all channels; the central object for fulfillment and revenue syncs. Deals Pipeline records synced to a warehouse for revenue reporting. Sales orders is specific to Brightpearl and Deals to Freshsales — each maps to any object or custom field on the other side.
Purchase orders Supplier orders synced with procurement or accounting systems. Tasks Rep to-dos created from external triggers or synced for productivity reporting. Purchase orders is specific to Brightpearl and Tasks to Freshsales — each maps to any object or custom field on the other side.

How changes propagate between Brightpearl and Freshsales

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Brightpearl Freshsales Sub-second propagation

DetectionBrightpearl notifies Stacksync of record changes through webhook events. Webhooks for object created/updated events, with resource search polling as a fallback.

DeliveryEach detected change is written to Freshsales through its API, with automatic retries and rate-limit backoff.

Freshsales Brightpearl Sub-second propagation

DetectionFreshsales notifies Stacksync of record changes through webhook events. Polling with updated-at filters through views.

DeliveryEach detected change is written to Brightpearl through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Brightpearl: Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints.
  • Freshsales: Subject to per-account API rate limits that vary by Freshworks plan.
What ships with Brightpearl ⇄ Freshsales

Connect Brightpearl and Freshsales for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Brightpearl–Freshsales connection.

Real-time

Two-way sync

Changes in Brightpearl or Freshsales instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Brightpearl or Freshsales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Brightpearl or Freshsales record.

Observability

Monitoring

Track your Brightpearl ⇄ Freshsales sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Brightpearl and Freshsales.

How the Brightpearl and Freshsales connectors work

Brightpearl

Integration surface
REST API, organized into services (order, product, contact, warehouse, accounting)
Authentication
OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
Change detection
Webhooks for object created/updated events, with resource search polling as a fallback
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints

Freshsales

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan
How it works

How to connect Brightpearl to Freshsales — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Brightpearl and Freshsales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Brightpearl connected
    Freshsales connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Brightpearl and Freshsales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Brightpearl ⇄ Freshsales
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Brightpearl Freshsales
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Brightpearl and Freshsales integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 523 integrations available for Brightpearl and Freshsales.

Popular · 8 of 523
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.