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Human resources ⇄ CRM

Ceridian Dayforce to Freshsales integration — real-time, two-way sync

Keep Ceridian Dayforce and Freshsales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Ceridian Dayforce and Freshsales

Keep the people who own accounts in Freshsales in step with the workforce records in Ceridian Dayforce, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Freshsales runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Ceridian Dayforce. Ceridian Dayforce is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Tasks, Appointments, Notes, Sales activities in Freshsales with Compensation Summary & Pay Adjustments, Employee Punches & Raw Clock Entries, Employee Schedules, Org Units, Departments, Jobs & Positions in Ceridian Dayforce field by field, in real time, and in both directions. You decide which system owns which fields, so Ceridian Dayforce stays authoritative on roles and org structure while Freshsales keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Two-way sync of contacts and accounts between Freshsales and a Postgres database so product and data teams query CRM data with SQL.
  • 02 Sync deals into a data warehouse for pipeline reporting alongside product usage data.
  • 03 React to Dayforce Event Notifications for hire, rehire, and terminate to provision or disable IdP and app access and update downstream records as the changes post.
  • 04 Replicate Compensation Summary and pay data into a warehouse for headcount, labor-cost, and compensation reporting without manual BI exports.

Common sync patterns

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

Where Ceridian Dayforce tracks people the business also engages: contacts stay in sync

A person recorded in Ceridian Dayforce, such as a candidate or applicant, can create or update the matching contact in Freshsales, so relationship history and outreach are not rebuilt from scratch when the same individual appears in both.

New team members provisioned when they are hired

When Ceridian Dayforce records a new hire, a matching user or owner is created in Freshsales, so a new rep can start working accounts without waiting on a manual setup ticket.

What you can sync between Ceridian Dayforce and Freshsales

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Ceridian Dayforce objects Freshsales objects How this pairing syncs
Employee Punches & Raw Clock Entries Time-and-attendance punches; raw clock entries are added with POST and punches removed with DELETE, so time data flows both ways between Dayforce and scheduling or workforce tools. Deals Pipeline records synced to a warehouse for revenue reporting. Employee Punches & Raw Clock Entries is specific to Ceridian Dayforce and Deals to Freshsales — each maps to any object or custom field on the other side.
Employee Schedules Shift and schedule assignments; created and updated through POST and PATCH schedule endpoints and paged with pageSize, used to push schedules from a WFM tool or pull them for analytics. Tasks Rep to-dos created from external triggers or synced for productivity reporting. Employee Schedules is specific to Ceridian Dayforce and Tasks to Freshsales — each maps to any object or custom field on the other side.
Org Units, Departments, Jobs & Positions Configuration reference data; POST creates org units and departments and PATCH updates job, position, department, and org-unit data. Used to resolve and validate XRefCodes when mapping employee writes. Appointments Scheduled meetings readable for activity analytics. Org Units, Departments, Jobs & Positions is specific to Ceridian Dayforce and Appointments to Freshsales — each maps to any object or custom field on the other side.
Time Away From Work & Balances Time-off requests and accrual balances read per employee; pulled into scheduling, payroll, or absence-reporting databases and used to reconcile leave against downstream systems. Notes Free-text records attached to contacts, accounts, and deals. Time Away From Work & Balances is specific to Ceridian Dayforce and Notes to Freshsales — each maps to any object or custom field on the other side.
Employee (HR / Person Details) Core worker record keyed by XRefCode; GET Employees returns matching XRefCodes, then a per-employee GET fetches full HR details. New hires are added with POST and edits made with PATCH, so it is read and write. Sales activities Configurable activity types logged against records, useful for engagement scoring. Employee (HR / Person Details) is specific to Ceridian Dayforce and Sales activities to Freshsales — each maps to any object or custom field on the other side.
Employment Status Effective-dated employment status and type (active, leave, terminated) that drives active/terminated state for downstream provisioning; read, and writable as new dated status records. Products Catalog items attached to deals for line-level revenue data. Employment Status is specific to Ceridian Dayforce and Products to Freshsales — each maps to any object or custom field on the other side.

How changes propagate between Ceridian Dayforce and Freshsales

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Ceridian Dayforce Freshsales Sub-second propagation

DetectionCeridian Dayforce notifies Stacksync of record changes through webhook events. No CDC stream.

DeliveryEach detected change is written to Freshsales through its API, with automatic retries and rate-limit backoff.

Freshsales Ceridian Dayforce Sub-second propagation

DetectionFreshsales notifies Stacksync of record changes through webhook events. Polling with updated-at filters through views.

DeliveryEach detected change is written to Ceridian Dayforce through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Ceridian Dayforce: Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
  • Freshsales: Subject to per-account API rate limits that vary by Freshworks plan.
What ships with Ceridian Dayforce ⇄ Freshsales

Connect Ceridian Dayforce and Freshsales for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ceridian Dayforce–Freshsales connection.

Real-time

Two-way sync

Changes in Ceridian Dayforce or Freshsales instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Ceridian Dayforce or Freshsales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Ceridian Dayforce or Freshsales record.

Observability

Monitoring

Track your Ceridian Dayforce ⇄ Freshsales sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Ceridian Dayforce and Freshsales.

How the Ceridian Dayforce and Freshsales connectors work

Ceridian Dayforce

Integration surface
REST API (Dayforce RESTful Web Services, v1/v2), JSON payloads
Authentication
HTTP Basic authentication with a dedicated Web Services user plus the client namespace (Company ID), or an OAuth 2.0 access token from the Dayforce identity endpoint (POST dfid.dayforcehcm.com/connect/token, client_id Dayforce.HCMAnywhere.Client). Token-based auth is recommended, and the Web Services role with the Read Data subfeature must be enabled on the account.
Change detection
No CDC stream. Broad change detection uses delta polling on GET Employees with filterUpdatedStartDate/filterUpdatedEndDate and filterUpdatedEntities to pull only records changed in a window. Dayforce also has native Event Notifications (the Notification Publisher) for lifecycle events — hire, rehire, terminate, and workflow validation — delivered by push to a receiver service or by querying unacknowledged notifications; the publisher runs roughly hourly and each notification must be acknowledged.
Capabilities
read · write · webhooks
Rate limits
Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
Ceridian Dayforce setup guide

Freshsales

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan
How it works

How to connect Ceridian Dayforce to Freshsales — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Ceridian Dayforce and Freshsales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Ceridian Dayforce connected
    Freshsales connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Ceridian Dayforce and Freshsales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Ceridian Dayforce ⇄ Freshsales
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Ceridian Dayforce Freshsales
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Ceridian Dayforce and Freshsales integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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ISO 27001
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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 522 integrations available for Ceridian Dayforce and Freshsales.

Popular · 6 of 522
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