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Connect Infobip to any app with two-way sync.

Two-way sync Infobip across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

SOC 2 and 6 other compliance frameworks
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Setup guide: how Stacksync connects to Infobip

Live sync

stacksync.com

Infobip

Any system

<1s: latency
2-way: sync
100M+: records

Adopted by fast-scaling companies moving mission-critical data in real time

Case study

Migrated from MuleSoft

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Migrated from Celigo

Migrated from Heroku Connect

Migrated from Matillion

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Migrated from Fivetran

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Migrated from Celigo

Object catalog

What Stacksync syncs in Infobip.

These objects sync between Infobip and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where Infobip exposes them.

Persons (People CDP): Contact profiles in the People module holding attributes, tags, and multi-channel contact data (mobile, email); full CRUD via GET/POST/PUT/DELETE /people/2/persons, so Infobip is both a source and a destination for contact records.
SMS Messages: Outbound SMS sent via POST /sms/3/messages (legacy /sms/2/text/advanced); sent-message logs and delivery/seen reports read via GET /sms/1/logs and /sms/1/reports, with delivery reports and inbound (MO) messages pushed to a notifyUrl webhook.
WhatsApp Messages: Template, text, and media WhatsApp messages sent via POST /whatsapp/1/message/*; message status and inbound replies delivered by webhook, and approved message templates are managed under the WhatsApp sender.
Email: Transactional and bulk email sent via POST /email/3/send (multipart form); delivery, open, click, bounce, and unsubscribe events arrive by webhook, and sending domains are managed through the /email/1/domains endpoints.
Conversations: Omnichannel contact-center threads, agents, queues, and tags in the Conversations (CCaaS) module; read and write conversation state and messages through the Conversations API for a unified support view.
Numbers / Senders: Provisioned phone numbers and sender IDs used as message origins, listed and managed via the Numbers API; read to map which sender each message flows through.
Delivery Reports & Logs: Per-message delivery status, seen/read receipts, and error codes; pulled from GET /sms/1/reports and /sms/1/logs within a short retention window, or pushed in real time to a configured notifyUrl webhook.

API surface

How Stacksync connects to Infobip.

The connector runs on Infobip's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection: Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels
Authentication: API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL
Change detection: Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback
Rate limits: Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels

Sync directions

Read Supported
Write Supported
Change data capture Not available
Webhooks Supported

Infobip connector documentation

What ships with Infobip

Connect Infobip for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in Infobip instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infobip data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infobip record.

Observability

Monitoring

Track your Infobip sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the Infobip connector.

Infobip is a global CPaaS and customer-engagement platform: it sends SMS, WhatsApp, email, and voice, and runs a built-in People CDP, Moments marketing automation, and a Conversations contact center. Backend engineers own the messaging integration, while marketing and support teams work in People, Moments, and Conversations. It holds durable contact profiles (attributes, tags, opt-in state) plus a stream of delivery reports and inbound replies — data the CRM, warehouse, and support tools that own the customer record need flowing both ways.

Platform / backend engineers
Marketing and lifecycle operations
Customer support / contact-center operations
Data engineering and analytics

Two-way sync Persons — profiles, attributes, tags, and channel opt-in state — between the Infobip People CDP and a CRM or Postgres database so audience data stays consistent in both systems.
Push CRM or warehouse segments into Infobip People as Persons and add them to Moments flows so triggered SMS, WhatsApp, and email campaigns fire on fresh audiences.
Trigger transactional SMS, WhatsApp, and email sends from database or application events (order shipped, OTP, appointment reminder) through the channel send endpoints.
Land delivery reports, seen receipts, and inbound replies from notifyUrl webhooks into a warehouse table for per-campaign deliverability and engagement reporting.
Sync Conversations threads, tags, and agent assignment into a CRM or helpdesk so support history lives alongside the customer record.
Mirror email bounces, complaints, and opt-outs back onto CRM contact records so other tools stop messaging suppressed people.

Good to know

Every Infobip account has a unique personalized base URL (for example, xxxxx.api.infobip.com) that must be used for account-specific API calls.
API keys authenticate with the header 'Authorization: App <api-key>'; Basic auth and OAuth 2.0 are also supported, and keys are limited by per-endpoint scopes.
The People module exposes full CRUD over persons (/people/2/persons), so Infobip is both a readable source and a writable destination for contact data — not a send-only channel.
Delivery reports, seen/read receipts, and inbound (MO) messages are pushed via webhooks using the notifyUrl parameter; logs and reports endpoints retain data only for a limited window.
Non-messaging endpoints return HTTP 429 Too Many Requests when throttled; message-sending throughput is provisioned per account and per sender rather than a single global rate.
Infobip requires each account's personalized base URL (xxxxx.api.infobip.com) on every call, so credentials and endpoints are account-specific. Message logs and delivery reports are retained only briefly, so historical events must be captured from webhooks or exported promptly. Sending throughput is provisioned per account and sender, and non-messaging endpoints return HTTP 429 when throttled.

All Infobip integrations

Pick the system you need to keep in sync with Infobip. Each page covers the sync setup, field mapping, and common workflows for that pair.

CRM · 41

Database · 49

How it works

Set up Infobip in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

01
Connect your apps

Authenticate Infobip with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
- OAuth 2.0
- SSH tunnel
- VPC peering
Infobip connected

OAuth 2.0
SSH tunnel
SSL certificate
VPC peering
02
Choose tables

Pick the Infobip objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
- Standard objects
- Custom objects
- Auto-schema
objects · Infobip

Customers 12,480
Sales Orders 8,213
Invoices 5,902
Items 1,344
03
Map fields

Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
- Auto-map
- Type casting
- Transforms
Infobip database

Company company_name text
Email email text
Amount amount numeric
Created created_at timestamp

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FAQ

Infobip connector FAQ

What can I sync with the Infobip connector?

Infobip's core objects — Persons (People CDP), SMS Messages, WhatsApp Messages, Email and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to Infobip?

Via Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels, authenticated with API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL. Changes are detected as follows — delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback. Stacksync manages rate limits, retries, and schema changes automatically.

Is the Infobip connector two-way?

Yes. Changes made in Infobip propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does an Infobip integration take to set up?

Most Infobip integrations go live in minutes: authenticate Infobip and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is Infobip data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. Infobip data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security

SOC 2 Type II

ISO 27001

HIPAA BAA

GDPR

CCPA

DPF US-EU-UK-CH

→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

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Connect Infobip to any app with two-way sync.

Adopted by fast-scaling companies moving mission-critical data in real time

What Stacksync syncs in Infobip.