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Communications ⇄ Data warehouse

Infobip to Starburst Enterprise integration — real-time, two-way sync

Keep Infobip and Starburst Enterprise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Infobip and Starburst Enterprise

Land the messages, calls, and events from Infobip in Starburst Enterprise as live tables, and write results back, without building or maintaining a pipeline.

Infobip produces a constant stream of activity — messages sent and received, calls placed and answered, meetings held, and the delivery and engagement events attached to them. That record is what the rest of the company wants to analyze, and it usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay to get it out.

Stacksync syncs Conversations, Numbers / Senders, Delivery Reports & Logs, Persons (People CDP) from Infobip into tables in Starburst Enterprise in real time, handling schema, rate limits, and retries. Because the connection works in both directions, results computed in Starburst Enterprise — segments, contact updates, suppression flags — can be written back into fields in Infobip wherever it exposes them, so analysis lands where outreach actually happens.

Common use cases

  • 01 Two-way sync Persons — profiles, attributes, tags, and channel opt-in state — between the Infobip People CDP and a CRM or Postgres database so audience data stays consistent in both systems.
  • 02 Push CRM or warehouse segments into Infobip People as Persons and add them to Moments flows so triggered SMS, WhatsApp, and email campaigns fire on fresh audiences.
  • 03 Read federated views that join warehouse, lake, and database tables, then sync the result into operational tools like a CRM
  • 04 Expose Iceberg or Hive lake tables to sync jobs through one SQL endpoint without moving the data first

Common sync patterns

Where Infobip accepts updates: operational write-back

Segments, contact fields, or suppression flags computed in Starburst Enterprise sync back onto records in Infobip, putting warehouse analysis where the outreach happens.

Queryable history that outlives retention

A continuously synced copy in Starburst Enterprise preserves messages, call logs, and events for reporting and audit even as they age out of Infobip or get purged inside it.

Communications analytics without ETL

Messages, calls, and events from Infobip arrive in Starburst Enterprise as queryable tables, current within seconds instead of a day behind.

What you can sync between Infobip and Starburst Enterprise

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infobip objects Starburst Enterprise objects How this pairing syncs
WhatsApp Messages Template, text, and media WhatsApp messages sent via POST /whatsapp/1/message/*; message status and inbound replies delivered by webhook, and approved message templates are managed under the WhatsApp sender. Tables Queryable relations; writes pass through to sources whose connectors support them. WhatsApp Messages is specific to Infobip and Tables to Starburst Enterprise — each maps to any object or custom field on the other side.
Email Transactional and bulk email sent via POST /email/3/send (multipart form); delivery, open, click, bounce, and unsubscribe events arrive by webhook, and sending domains are managed through the /email/1/domains endpoints. Views Engine-level SQL views used to shape federated data before syncing it out. Email is specific to Infobip and Views to Starburst Enterprise — each maps to any object or custom field on the other side.
Conversations Omnichannel contact-center threads, agents, queues, and tags in the Conversations (CCaaS) module; read and write conversation state and messages through the Conversations API for a unified support view. Materialized views Precomputed results that make repeated sync reads cheaper. Conversations is specific to Infobip and Materialized views to Starburst Enterprise — each maps to any object or custom field on the other side.
Numbers / Senders Provisioned phone numbers and sender IDs used as message origins, listed and managed via the Numbers API; read to map which sender each message flows through. Columns Typed per the Trino type system, mapped from each source's native types. Numbers / Senders is specific to Infobip and Columns to Starburst Enterprise — each maps to any object or custom field on the other side.
Delivery Reports & Logs Per-message delivery status, seen/read receipts, and error codes; pulled from GET /sms/1/reports and /sms/1/logs within a short retention window, or pushed in real time to a configured notifyUrl webhook. Catalogs Each catalog maps to a connector (Iceberg, Hive, PostgreSQL, and others) exposing an external source. Delivery Reports & Logs is specific to Infobip and Catalogs to Starburst Enterprise — each maps to any object or custom field on the other side.
Persons (People CDP) Contact profiles in the People module holding attributes, tags, and multi-channel contact data (mobile, email); full CRUD via GET/POST/PUT/DELETE /people/2/persons, so Infobip is both a source and a destination for contact records. Schemas Namespaces within a catalog, mirroring the underlying source's databases or schemas. Persons (People CDP) is specific to Infobip and Schemas to Starburst Enterprise — each maps to any object or custom field on the other side.

How changes propagate between Infobip and Starburst Enterprise

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infobip Starburst Enterprise Sub-second propagation

DetectionInfobip notifies Stacksync of record changes through webhook events. Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel.

DeliveryEach detected change is applied to Starburst Enterprise as a row-level write, with types converted between the two schemas.

Starburst Enterprise Infobip Interval-based propagation

DetectionStacksync polls Starburst Enterprise for changes on an incremental schedule, reading only records changed since the previous pass. Query-based polling.

DeliveryEach detected change is written to Infobip through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infobip: Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels.
  • Starburst Enterprise: Throughput is governed by cluster sizing and resource groups rather than API quotas.
What ships with Infobip ⇄ Starburst Enterprise

Connect Infobip and Starburst Enterprise for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infobip–Starburst Enterprise connection.

Real-time

Two-way sync

Changes in Infobip or Starburst Enterprise instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infobip or Starburst Enterprise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infobip or Starburst Enterprise record.

Observability

Monitoring

Track your Infobip ⇄ Starburst Enterprise sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infobip and Starburst Enterprise.

How the Infobip and Starburst Enterprise connectors work

Infobip

Integration surface
Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels
Authentication
API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL
Change detection
Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback
Capabilities
read · write · webhooks
Rate limits
Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels
Infobip setup guide

Starburst Enterprise

Integration surface
ANSI SQL over JDBC/ODBC drivers and the Trino client REST protocol
Authentication
Deployment-dependent: username/password, LDAP, OAuth 2.0, or Kerberos
Change detection
Query-based polling; Starburst is a query engine and exposes no change log of its own
Capabilities
read · write
Rate limits
Throughput is governed by cluster sizing and resource groups rather than API quotas
How it works

How to connect Infobip to Starburst Enterprise — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infobip and Starburst Enterprise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infobip connected
    Starburst Enterprise connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infobip and Starburst Enterprise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infobip ⇄ Starburst Enterprise
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infobip Starburst Enterprise
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infobip and Starburst Enterprise integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 340 integrations available for Infobip and Starburst Enterprise.

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