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Communications ⇄ Database

Infobip to SingleStore integration — real-time, two-way sync

Keep Infobip and SingleStore in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infobip and SingleStore

Turn the messages, calls, and events Infobip handles into live rows in SingleStore, and write back to trigger new outbound communication, with both sides in sync in seconds.

Engineers reach communications tools like Infobip through APIs, which means auth tokens, webhooks, delivery callbacks, and rate limits, all maintained forever and all shaped differently for every tool. The data those tools produce, who was contacted, what was sent, and what came back, would be simple to use if it lived in SingleStore next to everything else.

Stacksync mirrors Numbers / Senders, Delivery Reports & Logs, Persons (People CDP), SMS Messages from Infobip into Stored Procedures, Indexes and Shard Keys, Databases, Tables (rowstore and columnstore) in SingleStore and keeps both sides in sync in real time. Communication activity lands in the database as ordinary rows you can query and join, and rows your code writes, such as a queued outbound message or an updated contact, flow back into Infobip so the tool and the database never disagree.

There is no webhook endpoint to host, no rate limit to babysit, and no nightly export that leaves your services reading yesterday's activity.

Common use cases

  • 01 Sync Conversations threads, tags, and agent assignment into a CRM or helpdesk so support history lives alongside the customer record.
  • 02 Mirror email bounces, complaints, and opt-outs back onto CRM contact records so other tools stop messaging suppressed people.
  • 03 Mirror CRM and SaaS objects into SingleStore tables to serve low-latency operational dashboards.
  • 04 Sync results of real-time analytical queries back into business tools where teams act on them.

Common sync patterns

One contact list across both

Recipients and contacts stay consistent between Infobip and SingleStore, so a phone number or email corrected on either side is current the next time either system uses it.

React to activity as it happens

Sends, replies, answered calls, or completed meetings arrive in SingleStore as row changes, so triggers, jobs, and services can respond in near real time.

One integration pattern for every channel

Each communications tool looks like tables in the database, so adding email, voice, or messaging is configuration rather than a new codebase.

What you can sync between Infobip and SingleStore

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infobip objects SingleStore objects How this pairing syncs
SMS Messages Outbound SMS sent via POST /sms/3/messages (legacy /sms/2/text/advanced); sent-message logs and delivery/seen reports read via GET /sms/1/logs and /sms/1/reports, with delivery reports and inbound (MO) messages pushed to a notifyUrl webhook. Databases The connection target containing the tables a sync addresses. SMS Messages is specific to Infobip and Databases to SingleStore — each maps to any object or custom field on the other side.
WhatsApp Messages Template, text, and media WhatsApp messages sent via POST /whatsapp/1/message/*; message status and inbound replies delivered by webhook, and approved message templates are managed under the WhatsApp sender. Tables (rowstore and columnstore) Primary read/write target; storage type affects whether a table suits point lookups or scans. WhatsApp Messages is specific to Infobip and Tables (rowstore and columnstore) to SingleStore — each maps to any object or custom field on the other side.
Email Transactional and bulk email sent via POST /email/3/send (multipart form); delivery, open, click, bounce, and unsubscribe events arrive by webhook, and sending domains are managed through the /email/1/domains endpoints. Views Read-only projections used as curated sync sources. Email is specific to Infobip and Views to SingleStore — each maps to any object or custom field on the other side.
Conversations Omnichannel contact-center threads, agents, queues, and tags in the Conversations (CCaaS) module; read and write conversation state and messages through the Conversations API for a unified support view. Reference Tables Small tables replicated to every node, often used for dimension data in syncs. Conversations is specific to Infobip and Reference Tables to SingleStore — each maps to any object or custom field on the other side.
Numbers / Senders Provisioned phone numbers and sender IDs used as message origins, listed and managed via the Numbers API; read to map which sender each message flows through. Pipelines Native ingestion jobs from Kafka or object storage that coexist with external syncs. Numbers / Senders is specific to Infobip and Pipelines to SingleStore — each maps to any object or custom field on the other side.
Delivery Reports & Logs Per-message delivery status, seen/read receipts, and error codes; pulled from GET /sms/1/reports and /sms/1/logs within a short retention window, or pushed in real time to a configured notifyUrl webhook. Stored Procedures Existing logic sometimes invoked on write paths. Delivery Reports & Logs is specific to Infobip and Stored Procedures to SingleStore — each maps to any object or custom field on the other side.

How changes propagate between Infobip and SingleStore

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infobip SingleStore Sub-second propagation

DetectionInfobip notifies Stacksync of record changes through webhook events. Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel.

DeliveryEach detected change is applied to SingleStore as a row-level write, with types converted between the two schemas.

SingleStore Infobip Interval-based propagation

DetectionStacksync polls SingleStore for changes on an incremental schedule, reading only records changed since the previous pass. Polling on timestamp or watermark columns.

DeliveryEach detected change is written to Infobip through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infobip: Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels.
  • SingleStore: No API rate limits; throughput is bounded by workspace or cluster size.
What ships with Infobip ⇄ SingleStore

Connect Infobip and SingleStore for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infobip–SingleStore connection.

Real-time

Two-way sync

Changes in Infobip or SingleStore instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infobip or SingleStore data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infobip or SingleStore record.

Observability

Monitoring

Track your Infobip ⇄ SingleStore sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infobip and SingleStore.

How the Infobip and SingleStore connectors work

Infobip

Integration surface
Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels
Authentication
API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL
Change detection
Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback
Capabilities
read · write · webhooks
Rate limits
Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels
Infobip setup guide

SingleStore

Integration surface
SQL over the MySQL wire protocol; an HTTP Data API is also available for SQL over REST
Authentication
Database credentials
Change detection
Polling on timestamp or watermark columns; the platform also provides change-observation features in recent versions
Capabilities
read · write
Rate limits
No API rate limits; throughput is bounded by workspace or cluster size
How it works

How to connect Infobip to SingleStore — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infobip and SingleStore with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infobip connected
    SingleStore connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infobip and SingleStore objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infobip ⇄ SingleStore
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infobip SingleStore
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infobip and SingleStore integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 353 integrations available for Infobip and SingleStore.

Popular · 8 of 353
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