Real-time
Two-way sync
Changes in Infobip or Seismic instantly reflect in both systems. No stale data, no manual imports.
Communications ⇄ CRM
Infobip to Seismic integration — real-time, two-way sync
Keep Infobip and Seismic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Infobip and Seismic
Keep Seismic and Infobip working from the same contacts, and log every call, message, and meeting back on the record, in real time and in both directions.
Seismic holds the people the business talks to: the contacts, their phone numbers and email addresses, and which rep owns the relationship. Infobip is where the talking happens, whether that is calls, texts, email, or meetings. The two depend on the same people, and when the contact list in one drifts from the other, outreach goes to stale numbers and the record of what was said never makes it back to the account.
Stacksync syncs Digital Sales Rooms, Reporting Activities, Library Content, Content Versions in Seismic with WhatsApp Messages, Email, Conversations, Numbers / Senders in Infobip field by field, in real time, and in both directions. Current contact details flow out to Infobip so it can reach the right person, and the calls, messages, and meetings Infobip produces flow back onto the matching record in Seismic. You decide which system owns which fields, and conflicts resolve by rules you set.
Common use cases
- 01 React to ContentManager and DSR webhook events to update a database when documents are published, versioned, or expired.
- 02 Provision and deactivate Seismic Users and User Groups from an HRIS or IdP so content access mirrors joiner, mover, and leaver changes.
- 03 Mirror email bounces, complaints, and opt-outs back onto CRM contact records so other tools stop messaging suppressed people.
- 04 Two-way sync Persons — profiles, attributes, tags, and channel opt-in state — between the Infobip People CDP and a CRM or Postgres database so audience data stays consistent in both systems.
Common sync patterns
Where Infobip reaches out: contacts kept current
Names, phone numbers, email addresses, and the owning rep from Seismic stay current in Infobip, so every call, text, or email goes to the right person at the right address.
Calls, messages, and meetings on the record
Activity handled in Infobip appears on the matching contact and account in Seismic, so the next person sees the full history without leaving the CRM.
Where Infobip sends at scale: delivery and reply status back on the contact
Sends, bounces, opens, and replies from Infobip update fields on the contact in Seismic, so lead status reflects what actually reached the person.
What you can sync between Infobip and Seismic
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infobip objects | Seismic objects | How this pairing syncs | |
|---|---|---|---|
| Conversations Omnichannel contact-center threads, agents, queues, and tags in the Conversations (CCaaS) module; read and write conversation state and messages through the Conversations API for a unified support view. | Library Content Documents, decks, and assets stored in teamsites; created, moved, and retrieved via the Content Management API, each with a contentId. | Conversations is specific to Infobip and Library Content to Seismic — each maps to any object or custom field on the other side. | |
| Numbers / Senders Provisioned phone numbers and sender IDs used as message origins, listed and managed via the Numbers API; read to map which sender each message flows through. | Content Versions Version history for a library item; new versions upload via API and old ones expire, with events firing on ContentManager webhooks. | Numbers / Senders is specific to Infobip and Content Versions to Seismic — each maps to any object or custom field on the other side. | |
| Delivery Reports & Logs Per-message delivery status, seen/read receipts, and error codes; pulled from GET /sms/1/reports and /sms/1/logs within a short retention window, or pushed in real time to a configured notifyUrl webhook. | Users User records managed through SCIM 2.0 and legacy user endpoints; created, updated, and deactivated for provisioning sync. | Delivery Reports & Logs is specific to Infobip and Users to Seismic — each maps to any object or custom field on the other side. | |
| Persons (People CDP) Contact profiles in the People module holding attributes, tags, and multi-channel contact data (mobile, email); full CRUD via GET/POST/PUT/DELETE /people/2/persons, so Infobip is both a source and a destination for contact records. | User Groups Group definitions and membership that govern content access; synced from an IdP or HRIS to keep permissions current. | Persons (People CDP) is specific to Infobip and User Groups to Seismic — each maps to any object or custom field on the other side. | |
| SMS Messages Outbound SMS sent via POST /sms/3/messages (legacy /sms/2/text/advanced); sent-message logs and delivery/seen reports read via GET /sms/1/logs and /sms/1/reports, with delivery reports and inbound (MO) messages pushed to a notifyUrl webhook. | Teamsites Tenant-scoped workspace partitions organizing Library content, permissions, and config; scoped by teamSiteId on most content calls. | SMS Messages is specific to Infobip and Teamsites to Seismic — each maps to any object or custom field on the other side. | |
| WhatsApp Messages Template, text, and media WhatsApp messages sent via POST /whatsapp/1/message/*; message status and inbound replies delivered by webhook, and approved message templates are managed under the WhatsApp sender. | LiveSend Links Trackable content-share links created via the engagement API; their open and view engagement is read back through Reporting. | WhatsApp Messages is specific to Infobip and LiveSend Links to Seismic — each maps to any object or custom field on the other side. |
How changes propagate between Infobip and Seismic
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Infobip Seismic Sub-second propagation
DetectionInfobip notifies Stacksync of record changes through webhook events. Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel.
DeliveryEach detected change is written to Seismic through its API, with automatic retries and rate-limit backoff.
Seismic Infobip Sub-second propagation
DetectionSeismic notifies Stacksync of record changes through webhook events. Webhooks for content, version, user, group, workflow, DSR, and LiveSend events.
DeliveryEach detected change is written to Infobip through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Infobip: Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels.
- Seismic: Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers.
What ships with Infobip ⇄ Seismic
Connect Infobip and Seismic for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infobip–Seismic connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infobip or Seismic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infobip or Seismic record.
Observability
Monitoring
Track your Infobip ⇄ Seismic sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infobip and Seismic.
How the Infobip and Seismic connectors work
Infobip
- Integration surface
- Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels
- Authentication
- API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL
- Change detection
- Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels
Seismic
- Integration surface
- REST Integration APIs and Reporting API v2
- Authentication
- OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows
- Change detection
- Webhooks for content, version, user, group, workflow, DSR, and LiveSend events; the Reporting API v2 is polled for batch historical extracts (ETL-oriented, not high-frequency)
- Capabilities
- read · write · webhooks
- Rate limits
- Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers
How it works
How to connect Infobip to Seismic — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infobip and Seismic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infobip
connected
Seismic
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infobip and Seismic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infobip ⇄ SeismicCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infobip SeismicCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infobip and Seismic integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Infobip and Seismic: authenticate both systems, choose the objects to sync (such as Infobip's Conversations and Numbers / Senders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Infobip and Seismic. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Infobip: Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback. On Seismic: Webhooks for content, version, user, group, workflow, DSR, and LiveSend events; the Reporting API v2 is polled for batch historical extracts (ETL-oriented, not high-frequency). Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Seismic side: Digital Sales Rooms, Reporting Activities, Library Content, Content Versions, plus custom fields where Seismic exposes them. On the Infobip side: WhatsApp Messages, Email, Conversations, Numbers / Senders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Infobip and Seismic: Where Infobip reaches out: contacts kept current; Calls, messages, and meetings on the record; Where Infobip sends at scale: delivery and reply status back on the contact. Names, phone numbers, email addresses, and the owning rep from Seismic stay current in Infobip, so every call, text, or email goes to the right person at the right address.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 433 integrations available for Infobip and Seismic.
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