Skip to content
Communications ⇄ Database

Infobip to Redis Enterprise integration — real-time, two-way sync

Keep Infobip and Redis Enterprise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infobip and Redis Enterprise

Turn the messages, calls, and events Infobip handles into live rows in Redis Enterprise, and write back to trigger new outbound communication, with both sides in sync in seconds.

Engineers reach communications tools like Infobip through APIs, which means auth tokens, webhooks, delivery callbacks, and rate limits, all maintained forever and all shaped differently for every tool. The data those tools produce, who was contacted, what was sent, and what came back, would be simple to use if it lived in Redis Enterprise next to everything else.

Stacksync mirrors Conversations, Numbers / Senders, Delivery Reports & Logs, Persons (People CDP) from Infobip into Streams, Pub/Sub channels, Search indexes, Keys (Strings) in Redis Enterprise and keeps both sides in sync in real time. Communication activity lands in the database as ordinary rows you can query and join, and rows your code writes, such as a queued outbound message or an updated contact, flow back into Infobip so the tool and the database never disagree.

There is no webhook endpoint to host, no rate limit to babysit, and no nightly export that leaves your services reading yesterday's activity.

Common use cases

  • 01 Land delivery reports, seen receipts, and inbound replies from notifyUrl webhooks into a warehouse table for per-campaign deliverability and engagement reporting.
  • 02 Sync Conversations threads, tags, and agent assignment into a CRM or helpdesk so support history lives alongside the customer record.
  • 03 Write counters and leaderboard state from sorted sets back to an operational database for durable reporting.
  • 04 Cache CRM or ERP records into Redis hashes so applications read customer data with sub-millisecond in-memory latency instead of hitting SaaS APIs.

Common sync patterns

One integration pattern for every channel

Each communications tool looks like tables in the database, so adding email, voice, or messaging is configuration rather than a new codebase.

Communication history as database rows

Every message, call, or event Infobip records becomes rows in Redis Enterprise, ready to query, join with your own data, and report on without touching the vendor API.

Trigger outbound communication from the database

Write a row to a synced table in Redis Enterprise and Stacksync propagates it into Infobip, so your code sends the message, places the call, or schedules the meeting without integration glue.

What you can sync between Infobip and Redis Enterprise

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infobip objects Redis Enterprise objects How this pairing syncs
Conversations Omnichannel contact-center threads, agents, queues, and tags in the Conversations (CCaaS) module; read and write conversation state and messages through the Conversations API for a unified support view. Streams Append-only logs with consumer groups, used to fan sync events out to downstream services. Conversations is specific to Infobip and Streams to Redis Enterprise — each maps to any object or custom field on the other side.
Numbers / Senders Provisioned phone numbers and sender IDs used as message origins, listed and managed via the Numbers API; read to map which sender each message flows through. Pub/Sub channels Fire-and-forget messaging used to notify applications when synced keys change. Numbers / Senders is specific to Infobip and Pub/Sub channels to Redis Enterprise — each maps to any object or custom field on the other side.
Delivery Reports & Logs Per-message delivery status, seen/read receipts, and error codes; pulled from GET /sms/1/reports and /sms/1/logs within a short retention window, or pushed in real time to a configured notifyUrl webhook. Search indexes Secondary indexes (RediSearch) that make synced hashes and JSON documents queryable. Delivery Reports & Logs is specific to Infobip and Search indexes to Redis Enterprise — each maps to any object or custom field on the other side.
Persons (People CDP) Contact profiles in the People module holding attributes, tags, and multi-channel contact data (mobile, email); full CRUD via GET/POST/PUT/DELETE /people/2/persons, so Infobip is both a source and a destination for contact records. Keys (Strings) Simple key-value pairs used to cache individual synced records or lookup values. Persons (People CDP) is specific to Infobip and Keys (Strings) to Redis Enterprise — each maps to any object or custom field on the other side.
SMS Messages Outbound SMS sent via POST /sms/3/messages (legacy /sms/2/text/advanced); sent-message logs and delivery/seen reports read via GET /sms/1/logs and /sms/1/reports, with delivery reports and inbound (MO) messages pushed to a notifyUrl webhook. Hashes Field-value maps that commonly hold one synced row per hash, keyed by record ID. SMS Messages is specific to Infobip and Hashes to Redis Enterprise — each maps to any object or custom field on the other side.
WhatsApp Messages Template, text, and media WhatsApp messages sent via POST /whatsapp/1/message/*; message status and inbound replies delivered by webhook, and approved message templates are managed under the WhatsApp sender. JSON documents Native JSON storage (RedisJSON) for nested records synced from APIs or document stores. WhatsApp Messages is specific to Infobip and JSON documents to Redis Enterprise — each maps to any object or custom field on the other side.

How changes propagate between Infobip and Redis Enterprise

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infobip Redis Enterprise Sub-second propagation

DetectionInfobip notifies Stacksync of record changes through webhook events. Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel.

DeliveryEach detected change is applied to Redis Enterprise as a row-level write, with types converted between the two schemas.

Redis Enterprise Infobip Interval-based propagation

DetectionStacksync polls Redis Enterprise for changes on an incremental schedule, reading only records changed since the previous pass. Keyspace notifications over pub/sub or reads from Redis Streams.

DeliveryEach detected change is written to Infobip through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infobip: Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels.
  • Redis Enterprise: Throughput is bounded by provisioned cluster capacity rather than published API rate limits.
What ships with Infobip ⇄ Redis Enterprise

Connect Infobip and Redis Enterprise for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infobip–Redis Enterprise connection.

Real-time

Two-way sync

Changes in Infobip or Redis Enterprise instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infobip or Redis Enterprise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infobip or Redis Enterprise record.

Observability

Monitoring

Track your Infobip ⇄ Redis Enterprise sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infobip and Redis Enterprise.

How the Infobip and Redis Enterprise connectors work

Infobip

Integration surface
Infobip omnichannel REST API (JSON over HTTPS) across per-channel resources (SMS, WhatsApp, Email, Voice), the People CDP, and Conversations; a unified Messages API also spans channels
Authentication
API key sent as the header 'Authorization: App <api-key>' (recommended), with HTTP Basic authentication and OAuth 2.0 also supported; keys are limited by per-endpoint scopes, and every request must target the account's personalized base URL
Change detection
Delivery reports, seen/read receipts, and inbound (mobile-originated) messages are pushed in real time to a configured notifyUrl webhook per channel; message logs/reports (GET /sms/1/logs, /sms/1/reports) and People list endpoints are polled as a fallback
Capabilities
read · write · webhooks
Rate limits
Message-sending throughput is provisioned per account and per number/sender rather than one fixed global cap; non-messaging endpoints are throttled and return HTTP 429 Too Many Requests when usage exceeds expected levels
Infobip setup guide

Redis Enterprise

Integration surface
Redis wire protocol (RESP) via client libraries; separate REST API for cluster management
Authentication
Password or ACL-based credentials, typically over TLS
Change detection
Keyspace notifications over pub/sub or reads from Redis Streams; no transaction-log CDC surface for data
Capabilities
read · write
Rate limits
Throughput is bounded by provisioned cluster capacity rather than published API rate limits
How it works

How to connect Infobip to Redis Enterprise — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infobip and Redis Enterprise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infobip connected
    Redis Enterprise connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infobip and Redis Enterprise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infobip ⇄ Redis Enterprise
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infobip Redis Enterprise
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Infobip and Redis Enterprise integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 338 integrations available for Infobip and Redis Enterprise.

Popular · 6 of 338
All Infobip integrations All Redis Enterprise integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own