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Accounting and finance ⇄ E-commerce

Chargebee to Shopware integration — real-time, two-way sync

Keep Chargebee and Shopware in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chargebee and Shopware

Turn every Shopware order into clean revenue: Chargebee and Shopware keep customers, orders, and payment status aligned in real time, in both directions.

Shopware runs the storefront — the catalog, the orders, and the buyers placing them. Chargebee records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.

Stacksync syncs Credit notes, Items and item prices, Payment sources, Transactions in Chargebee with Sales Channels, Media, Products, Categories in Shopware field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Shopware, its paid-or-overdue state from Chargebee — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.

The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.

Common use cases

  • 01 Write plan changes initiated in an internal admin tool back into Chargebee subscriptions.
  • 02 Mirror customers and subscriptions into Postgres so product code can check entitlement without calling the billing API.
  • 03 Stream new `order` records with their `order_line_item`, `order_delivery`, and `order_transaction` rows into a warehouse or accounting system for revenue and fulfillment reporting.
  • 04 Sync `customer` records two-way with a CRM so support and marketing see order history while reps write updates back onto the account.

Common sync patterns

Refunds and credits reconcile

Refunds, cancellations, and credit notes raised in either system update the corresponding record in the other, keeping balances honest on both sides.

Where Shopware originates orders: sales flow into the books

A new or updated order in Shopware creates or updates the matching invoice or revenue record in Chargebee, so billing and reporting start without re-entry.

Where Chargebee is the money system of record: payment status on the order

Paid, overdue, and refunded state from Chargebee lands on the order or account in Shopware, so the store and support see what has actually been collected.

What you can sync between Chargebee and Shopware

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chargebee objects Shopware objects How this pairing syncs
Customers Billing accounts matched to CRM accounts or users by email or external ID. Customers Storefront customer accounts (`customer`) with addresses and group; synced two-way with a CRM or support tool. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. Orders Order headers (`order`) with totals, state, and sales-channel reference; read out to accounting and written back for status updates. Payment sources is specific to Chargebee and Orders to Shopware — each maps to any object or custom field on the other side.
Transactions Payment attempts and outcomes synced for dunning and finance workflows. Order Line Items Per-order product rows (`order_line_item`); read alongside the order for revenue and fulfillment reporting. Transactions is specific to Chargebee and Order Line Items to Shopware — each maps to any object or custom field on the other side.
Coupons Discount definitions and redemptions used in deal-desk and reporting syncs. Order Deliveries Shipping records (`order_delivery`) carrying delivery state and tracking codes; written back from a 3PL or WMS. Coupons is specific to Chargebee and Order Deliveries to Shopware — each maps to any object or custom field on the other side.
Events The change log resource that records every state change for incremental sync. Order Transactions Payment records (`order_transaction`) holding payment method and state; read to reconcile against a billing or finance system. Events is specific to Chargebee and Order Transactions to Shopware — each maps to any object or custom field on the other side.
Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. Sales Channels Per-storefront configuration (`sales_channel`); used to scope and consolidate orders and customers across multiple storefronts. Subscriptions is specific to Chargebee and Sales Channels to Shopware — each maps to any object or custom field on the other side.

How changes propagate between Chargebee and Shopware

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chargebee Shopware Sub-second propagation

DetectionChargebee notifies Stacksync of record changes through webhook events. Webhooks for all major object events, plus a pollable Events resource that records every change.

DeliveryEach detected change is written to Shopware through its API, with automatic retries and rate-limit backoff.

Shopware Chargebee Sub-second propagation

DetectionShopware notifies Stacksync of record changes through webhook events. App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field.

DeliveryEach detected change is written to Chargebee through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chargebee: Subject to plan-based API rate limits enforced per site.
  • Shopware: No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores.
What ships with Chargebee ⇄ Shopware

Connect Chargebee and Shopware for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–Shopware connection.

Real-time

Two-way sync

Changes in Chargebee or Shopware instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chargebee or Shopware data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chargebee or Shopware record.

Observability

Monitoring

Track your Chargebee ⇄ Shopware sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chargebee and Shopware.

How the Chargebee and Shopware connectors work

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site

Shopware

Integration surface
Admin API (REST / JSON:API) with a bulk POST /api/_action/sync endpoint
Authentication
OAuth 2.0 — client-credentials grant using an Integration's Access Key ID + Secret Access Key, or resource-owner password grant for a user; access tokens expire after 10 minutes
Change detection
App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field names; otherwise poll on the updatedAt / createdAt fields
Capabilities
read · write · webhooks
Rate limits
No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores
How it works

How to connect Chargebee to Shopware — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chargebee and Shopware with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chargebee connected
    Shopware connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chargebee and Shopware objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chargebee ⇄ Shopware
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chargebee Shopware
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chargebee and Shopware integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 447 integrations available for Chargebee and Shopware.

Popular · 8 of 447
All Chargebee integrations All Shopware integrations Browse all integrations
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