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Accounting and finance ⇄ E-commerce

Chargebee to Magento integration — real-time, two-way sync

Keep Chargebee and Magento in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chargebee and Magento

Turn every Magento order into clean revenue: Chargebee and Magento keep customers, orders, and payment status aligned in real time, in both directions.

Magento runs the storefront — the catalog, the orders, and the buyers placing them. Chargebee records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.

Stacksync syncs Transactions, Coupons, Events, Customers in Chargebee with Invoices, Shipments, Carts / quotes, Products in Magento field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Magento, its paid-or-overdue state from Chargebee — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.

The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.

Common use cases

  • 01 Trigger dunning and churn-risk workflows by syncing failed transactions into support and CS tools.
  • 02 Sync subscription status, plan, and MRR-relevant fields into the CRM so sales and success see billing state on the account.
  • 03 Sync Orders, invoices, and shipments from Magento into Postgres or a warehouse for revenue, margin, and fulfillment-SLA reporting.
  • 04 Master Products, prices, and Category assignments in an ERP or PIM and write them into Magento's catalog by SKU.

Common sync patterns

Where Chargebee is the money system of record: payment status on the order

Paid, overdue, and refunded state from Chargebee lands on the order or account in Magento, so the store and support see what has actually been collected.

One customer master

Where both systems keep customer or buyer records, an edit in either propagates to the other, ending duplicate accounts and mismatched contact details.

Catalog and pricing stay aligned

Products, SKUs, and prices maintained on one side propagate to the other, so what the store sells and what the ledger books stay in step.

What you can sync between Chargebee and Magento

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chargebee objects Magento objects How this pairing syncs
Customers Billing accounts matched to CRM accounts or users by email or external ID. Customers Customer accounts and address book; synced two-way with a CRM so order history and contact records stay consistent. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Invoices Issued billing documents synced to accounting and revenue reporting. Invoices Invoice documents tied to orders; read out for finance and revenue recognition, or created via the sales API when billing downstream. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. Configurable / variant products Parent configurable products link to simple product variants by attribute; synced so size/color SKUs and their prices stay aligned with source systems. Payment sources is specific to Chargebee and Configurable / variant products to Magento — each maps to any object or custom field on the other side.
Transactions Payment attempts and outcomes synced for dunning and finance workflows. Categories Catalog tree and product-to-category assignments; written into Magento to control merchandising and read out for taxonomy reporting. Transactions is specific to Chargebee and Categories to Magento — each maps to any object or custom field on the other side.
Coupons Discount definitions and redemptions used in deal-desk and reporting syncs. Orders Sales orders with line items, totals, and status; typically read out of Magento into a warehouse or ERP for fulfillment and revenue reporting. Coupons is specific to Chargebee and Orders to Magento — each maps to any object or custom field on the other side.
Events The change log resource that records every state change for incremental sync. Inventory source items (MSI) Per-source stock quantities under Multi-Source Inventory; written from a WMS/ERP so storefront stock matches the warehouse. Events is specific to Chargebee and Inventory source items (MSI) to Magento — each maps to any object or custom field on the other side.

How changes propagate between Chargebee and Magento

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chargebee Magento Sub-second propagation

DetectionChargebee notifies Stacksync of record changes through webhook events. Webhooks for all major object events, plus a pollable Events resource that records every change.

DeliveryEach detected change is written to Magento through its API, with automatic retries and rate-limit backoff.

Magento Chargebee Sub-second propagation

DetectionMagento notifies Stacksync of record changes through webhook events. Polling with searchCriteria filters on updated_at (catalog, sales, and customer entities carry created_at/updated_at).

DeliveryEach detected change is written to Chargebee through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chargebee: Subject to plan-based API rate limits enforced per site.
  • Magento: No fixed request-per-minute cap on PaaS/on-prem; responses page via searchCriteria pageSize/currentPage under a default maximum page size of 300 (Web API Input Limits), with /async/bulk endpoints for large writes.
What ships with Chargebee ⇄ Magento

Connect Chargebee and Magento for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–Magento connection.

Real-time

Two-way sync

Changes in Chargebee or Magento instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chargebee or Magento data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chargebee or Magento record.

Observability

Monitoring

Track your Chargebee ⇄ Magento sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chargebee and Magento.

How the Chargebee and Magento connectors work

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site

Magento

Integration surface
REST and GraphQL Web APIs (SOAP also available)
Authentication
Token-based OAuth: an integration's access token (consumer key/secret + access token/secret) or a Bearer admin token (default 4-hour expiry); Adobe Commerce as a Cloud Service authenticates via Adobe IMS (OAuth 2)
Change detection
Polling with searchCriteria filters on updated_at (catalog, sales, and customer entities carry created_at/updated_at); optional near-real-time via the Adobe Commerce Webhooks / Adobe I/O Events modules (order/created, product/updated, customer/created)
Capabilities
read · write · webhooks
Rate limits
No fixed request-per-minute cap on PaaS/on-prem; responses page via searchCriteria pageSize/currentPage under a default maximum page size of 300 (Web API Input Limits), with /async/bulk endpoints for large writes.
How it works

How to connect Chargebee to Magento — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chargebee and Magento with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chargebee connected
    Magento connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chargebee and Magento objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chargebee ⇄ Magento
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chargebee Magento
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chargebee and Magento integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 447 integrations available for Chargebee and Magento.

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