Real-time
Two-way sync
Changes in Bigcommerce or Chargebee instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ Accounting and finance
Bigcommerce to Chargebee integration — real-time, two-way sync
Keep Bigcommerce and Chargebee in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Bigcommerce and Chargebee
Turn every Bigcommerce order into clean revenue: Chargebee and Bigcommerce keep customers, orders, and payment status aligned in real time, in both directions.
Bigcommerce runs the storefront — the catalog, the orders, and the buyers placing them. Chargebee records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.
Stacksync syncs Payment sources, Transactions, Coupons, Events in Chargebee with Products, Variants and SKUs, Orders, Customers in Bigcommerce field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Bigcommerce, its paid-or-overdue state from Chargebee — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.
The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.
Common use cases
- 01 Sync subscription status, plan, and MRR-relevant fields into the CRM so sales and success see billing state on the account.
- 02 Push invoices and credit notes into an accounting system or warehouse for revenue reporting.
- 03 Write Inventory levels from a WMS or ERP onto BigCommerce Variants and SKUs so storefront availability reflects warehouse on-hand counts.
- 04 Sync Customers and customer groups two-way with a CRM so marketing and support see the same accounts and addresses as the storefront.
Common sync patterns
Where Chargebee is the money system of record: payment status on the order
Paid, overdue, and refunded state from Chargebee lands on the order or account in Bigcommerce, so the store and support see what has actually been collected.
One customer master
Where both systems keep customer or buyer records, an edit in either propagates to the other, ending duplicate accounts and mismatched contact details.
Catalog and pricing stay aligned
Products, SKUs, and prices maintained on one side propagate to the other, so what the store sells and what the ledger books stay in step.
What you can sync between Bigcommerce and Chargebee
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Bigcommerce objects | Chargebee objects | How this pairing syncs | |
|---|---|---|---|
| Customers V3 customer accounts, customer groups, and addresses; synced two-way with a CRM so storefront and GTM records match. | Customers Billing accounts matched to CRM accounts or users by email or external ID. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. | Events The change log resource that records every state change for incremental sync. | Shipments is specific to Bigcommerce and Events to Chargebee — each maps to any object or custom field on the other side. | |
| Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. | Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. | Products is specific to Bigcommerce and Subscriptions to Chargebee — each maps to any object or custom field on the other side. | |
| Variants and SKUs Per-variant pricing and inventory; synced to keep stock and SKU data aligned with an ERP or WMS at the option level. | Invoices Issued billing documents synced to accounting and revenue reporting. | Variants and SKUs is specific to Bigcommerce and Invoices to Chargebee — each maps to any object or custom field on the other side. | |
| Orders V2 Orders API header, line items, and shipping/billing addresses; read into an ERP or accounting system, with status written back. | Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. | Orders is specific to Bigcommerce and Credit notes to Chargebee — each maps to any object or custom field on the other side. | |
| Categories Catalog V3 category tree; mapped for merchandising and kept aligned with a product master or PIM. | Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. | Categories is specific to Bigcommerce and Items and item prices to Chargebee — each maps to any object or custom field on the other side. |
How changes propagate between Bigcommerce and Chargebee
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Bigcommerce Chargebee Sub-second propagation
DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).
DeliveryEach detected change is written to Chargebee through its API, with automatic retries and rate-limit backoff.
Chargebee Bigcommerce Sub-second propagation
DetectionChargebee notifies Stacksync of record changes through webhook events. Webhooks for all major object events, plus a pollable Events resource that records every change.
DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
- Chargebee: Subject to plan-based API rate limits enforced per site.
What ships with Bigcommerce ⇄ Chargebee
Connect Bigcommerce and Chargebee for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Chargebee connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Bigcommerce or Chargebee data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Bigcommerce or Chargebee record.
Observability
Monitoring
Track your Bigcommerce ⇄ Chargebee sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Bigcommerce and Chargebee.
How the Bigcommerce and Chargebee connectors work
Bigcommerce
- Integration surface
- REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
- Authentication
- OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
- Change detection
- Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
- Capabilities
- read · write · webhooks
- Rate limits
- OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Chargebee
- Integration surface
- REST API
- Authentication
- API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
- Change detection
- Webhooks for all major object events, plus a pollable Events resource that records every change
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to plan-based API rate limits enforced per site
How it works
How to connect Bigcommerce to Chargebee — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Bigcommerce and Chargebee with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Bigcommerce
connected
Chargebee
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Bigcommerce and Chargebee objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Bigcommerce ⇄ ChargebeeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Bigcommerce ChargebeeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Bigcommerce and Chargebee integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Bigcommerce and Chargebee: authenticate both systems, choose the objects to sync (such as Bigcommerce's Customers and Shipments), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
On the Chargebee side: Payment sources, Transactions, Coupons, Events, plus custom fields where Chargebee exposes them. On the Bigcommerce side: Products, Variants and SKUs, Orders, Customers. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Bigcommerce and Chargebee: Where Chargebee is the money system of record: payment status on the order; One customer master; Catalog and pricing stay aligned. Paid, overdue, and refunded state from Chargebee lands on the order or account in Bigcommerce, so the store and support see what has actually been collected.
-
Bigcommerce: REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs. Authentication: OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products). Chargebee: REST API. Authentication: API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments. Stacksync manages authentication, retries, and rate limits on both sides.
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Chargebee: Every state change emits an Event object retrievable via the API, so incremental sync works even if a webhook delivery is missed. Bigcommerce: Webhooks deactivate automatically after a series of failed retries spanning about 48 hours from the first attempt, or after 90 days with no events, so subscriptions must be monitored and re-created. Stacksync's field mapping accounts for these differences between Bigcommerce and Chargebee without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 447 integrations available for Bigcommerce and Chargebee.
Popular · 8 of 447
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Bigcommerce ⇄ QuickBooks -
Bigcommerce ⇄ Stripe -
Bigcommerce ⇄ Coupa -
Bigcommerce ⇄ Zuora -
Chargebee ⇄ Akeneo -
Chargebee ⇄ Channelengine -
Chargebee ⇄ Easypost -
Chargebee ⇄ Magento
No integrations match .
