EDI

Trade with White CapFast, Easy, Scalable EDI Integration

White Cap requires suppliers to meet strict EDI compliance standards. Supported document types include 204 Motor Carrier Load Tender, 210 Motor Carrier Freight Details and Invoice, 214 Transportation Carrier Shipment Status Message, 810 Invoice, 850 Purchase Order, 855 Purchase Order Acknowledgment, and 2 more. Stacksync connects directly to White Cap's EDI network and syncs all transactions to your ERP in real time — with no-code setup and built-in compliance monitoring.
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STACKSYNC PLATFORM YOUR SYSTEM JSON REST API X12 EDIFACT AS2 VAN (S)FTP WHITE CAP EDI 10,000+ TRADING PARTNERS

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Start trading with White Cap in days – not weeks.

Stacksync handles the complexity of White Cap EDI so your team doesn't have to. Connect your ERP, WMS, or database through a simple API — we translate, validate, and deliver every transaction automatically.

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YOUR COMPANY JSON RESTFUL API X12 / EDIFACT / CUSTOM REST VAN AS2 (S)FTP ETC WHITE CAP EDI NETWORK

Why thousands of companies use Stacksync to manage EDI

From pre-built White Cap mappings to real-time compliance checks, Stacksync removes the friction from EDI — so you can focus on growing your business.

Pre-connected to 10,000+ trading partners

Supports x12, EDIFACT, JSON, and more

Works seamlessly across leading ERPs and systems

Self-service configuration tools for business teams

No custom mapping. No middleware.

Switching your White Cap EDI provider?

Most White Cap suppliers go live with Stacksync in under a week. We handle the migration — your trading partners won't notice a thing.

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer.
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Common questions about White Cap EDI

Everything you need to know about setting up and managing White Cap EDI transactions with Stacksync.

How quickly must I respond to a White Cap 850 with an EDI 855?

White Cap compliance programs generally require an EDI 855 Purchase Order Acknowledgment within 24 to 48 hours of receiving the 850. Some White Cap business units or time-sensitive product categories may have tighter windows. Failing to acknowledge within the deadline can result in compliance penalties, reduced scorecard ratings, and in some cases automatic PO cancellation. Stacksync can send 855 acknowledgments automatically the moment your system processes the incoming PO, well within White Cap's required timeframe. The platform logs every acknowledgment with timestamps for compliance auditing.

What types of changes can be made with a White Cap EDI 860?

A White Cap EDI 860 Purchase Order Change can modify quantities, prices, delivery dates, ship-to addresses, item substitutions, and add or cancel individual line items on an existing PO. The BCH segment specifies the change type — full replacement, partial change, or cancellation. White Cap uses 860s instead of canceling and reissuing entire 850s for efficiency, especially when only a few lines need adjustment. Stacksync processes incoming White Cap 860s by automatically updating the original PO record in your system, maintaining a change history for audit purposes.

What information does White Cap include in an EDI 850 Purchase Order?

White Cap EDI 850 Purchase Orders contain item-level detail including UPCs or GTINs, ordered quantities, unit pricing, ship-to addresses, and requested delivery dates. Key segments like BEG (beginning of the PO), PO1 (line items), N1 (party identification), and CTT (transaction totals) structure the document. White Cap sends 850s electronically through their EDI network, and each PO must be acknowledged with an 855 to confirm receipt. Stacksync parses these fields and maps them directly to your ERP or database so orders appear automatically without manual data entry or CSV imports.

What is a White Cap EDI 204 Motor Carrier Load Tender?

A White Cap EDI 204 is an electronic request from a shipper or broker to a carrier to transport a load. It contains the pickup and delivery locations, commodity descriptions, weight, equipment requirements, and requested dates. White Cap sends 204s to carriers in their network to tender freight for acceptance. The carrier responds with a 990 (Response to a Load Tender) to accept or decline. Stacksync processes White Cap 204 tenders automatically, extracting shipment details and routing them to your TMS or dispatch system for immediate action by your operations team.

What charges are included in a White Cap EDI 210 Freight Invoice?

A White Cap EDI 210 Freight Invoice includes the base line-haul charges, fuel surcharges, accessorial fees (detention, lumper, liftgate, inside delivery), and any adjustments or credits. Each charge is itemized in L1 (Rate and Charges) segments with corresponding qualifier codes that identify the charge type. The B3 segment provides the invoice header with dates, weight, and payment terms. Stacksync parses all charge line items from White Cap 210 invoices and maps them to the corresponding load in your TMS, enabling automated freight audit and three-way matching against the original tender and proof of delivery.

What status updates does White Cap expect in an EDI 214?

White Cap expects EDI 214 Shipment Status Messages at key milestones: pickup (status code X3), in-transit checkpoints (X1), delivery appointment scheduled (X6), arrived at delivery (X1), and delivered (D1). Some White Cap programs also require departure from origin, border crossing for international loads, and out-for-delivery notifications. Each 214 includes a timestamp, location, and the shipment reference number linking it to the original 204 tender. Stacksync generates 214 updates automatically from your GPS tracking or TMS milestone events, keeping White Cap's visibility platform current without manual status entry.

What is a White Cap EDI 990 Response to a Load Tender?

A White Cap EDI 990 is the carrier's response to a 204 Motor Carrier Load Tender. It communicates whether the carrier accepts, rejects, or conditionally accepts the tendered load. The B1 segment contains the response code: A (accepted), D (declined), or other qualifiers for conditional responses. The 990 references the original 204 by shipment ID so White Cap can match the response to the correct load. Stacksync generates 990 responses automatically based on your fleet capacity and lane preferences, ensuring timely tender responses that protect your preferred carrier standing with White Cap.

What fields are required in a White Cap EDI 810 Invoice?

White Cap EDI 810 Invoices must include the invoice number and date in the BIG segment, the original PO reference number, line-item detail with UPCs, quantities shipped, and unit prices in the IT1 segments, plus the total monetary value in TDS. White Cap requires exact alignment between the 810 Invoice, the original 850 Purchase Order, and the 856 ASN — this three-way match prevents deductions and chargebacks. Stacksync cross-validates all three documents automatically before transmitting the 810 to ensure every field matches White Cap's accounts payable validation rules.

How long does it take to set up White Cap EDI with Stacksync?

Most suppliers are fully connected and processing live White Cap EDI transactions within 3–5 business days. Stacksync's no-code setup means you don't need developers or EDI consultants — configure your field mappings through our visual interface, run a test cycle, and go live.

How does a White Cap EDI 210 relate to the 214 Shipment Status?

The White Cap EDI 214 (Shipment Status Message) tracks the load in transit, while the 210 (Freight Invoice) bills for the completed service. The 214 provides proof of pickup, in-transit milestones, and delivery confirmation — all of which the 210 should reference. Stacksync links the 214 delivery confirmation to the 210 invoice automatically, ensuring you only pay for loads that were actually delivered. If a 210 arrives without a corresponding 214 delivery confirmation, Stacksync flags it for review before approving payment.

How quickly must a White Cap EDI 990 be sent after receiving a 204?

White Cap typically expects an EDI 990 response within 30 minutes to 2 hours of sending the 204 Load Tender. The exact window depends on White Cap's tender process — some use a waterfall approach where the load is automatically retendered to the next carrier if no 990 is received within the time limit. Slow responses mean lost loads and reduced tender volume over time. Stacksync processes incoming White Cap 204 tenders and generates 990 responses in real time, often within seconds, based on your pre-configured acceptance rules so you never miss a tender deadline.

How frequently should EDI 214 updates be sent to White Cap?

Most White Cap programs expect EDI 214 updates at every significant milestone — typically pickup, each major transit point, and delivery. Some high-priority White Cap lanes require periodic in-transit updates every 4 to 8 hours, regardless of milestone events. The key is that White Cap should never need to call your dispatch for a status check. Stacksync integrates with your ELD or GPS provider and sends 214 updates automatically based on geofence triggers or scheduled intervals, ensuring White Cap has continuous visibility without your dispatch team manually generating status messages.

How quickly does Stacksync process White Cap EDI 850 Purchase Orders?

Stacksync processes incoming White Cap 850 Purchase Orders in real time, typically within seconds of receipt. The platform validates the X12 envelope, parses all segments, maps fields to your system's schema, and inserts the order record automatically. Unlike batch-processing EDI providers that run on scheduled intervals, Stacksync's event-driven architecture means your team sees new White Cap POs immediately. This speed is critical for meeting White Cap's tight fulfillment windows and maintaining high on-time in-full compliance scores.

Should White Cap cancel and resend an 850 or use an EDI 860?

White Cap generally prefers EDI 860 for modifications to existing POs rather than canceling and reissuing the entire 850. The 860 is more efficient because it targets specific changes — a quantity adjustment on one line item, a revised ship date, or an added line — without disrupting the rest of the order. Canceling and reissuing creates a new PO number and can cause confusion in warehouse operations. Stacksync handles both workflows, but when a White Cap 860 arrives, it applies the changes incrementally to your existing order record rather than creating a duplicate entry.

Do I need an existing VAN or AS2 connection to trade with White Cap?

No. Stacksync handles the entire EDI transport layer. We connect directly to White Cap's trading partner network through our certified connections. You don't need to manage a separate VAN subscription, AS2 certificates, or SFTP configurations.

What status codes can be sent in a White Cap EDI 855?

The White Cap EDI 855 supports several acknowledgment status codes in the BAK and ACK segments: accepted as ordered (AC), accepted with changes (AD), backorder (BO), rejected (RJ), and item not found (IF). You can acknowledge the entire PO at the header level or respond line by line with different statuses — for example, accepting most items while backordering one and rejecting another. Stacksync lets you define business rules that automatically assign these status codes based on your inventory availability, pricing validation, and fulfillment capacity, removing the need for manual line-by-line review.

How does Stacksync prevent White Cap EDI 810 Invoice rejections?

Stacksync prevents White Cap 810 rejections through automated three-way matching. Before generating an invoice, Stacksync compares line-item quantities and pricing against the original 850 Purchase Order and the 856 ASN. Discrepancies in UPCs, unit prices, quantities, or allowance amounts are flagged before the 810 is transmitted, giving your team a chance to correct errors. The platform also validates White Cap-specific formatting requirements like date formats, decimal precision, and required qualifier codes. This preemptive validation eliminates the most common causes of White Cap invoice chargebacks.

How do carriers respond to a White Cap EDI 204 Load Tender?

Carriers respond to a White Cap 204 Load Tender with an EDI 990 (Response to a Load Tender). The 990 includes an acceptance or rejection code — carriers can accept the load as tendered, accept with modifications, or decline. White Cap typically expects a 990 response within a specific timeframe (often 30 minutes to 2 hours). Failure to respond may result in the load being retendered to another carrier. Stacksync automates 990 responses based on your fleet capacity and dispatch rules, ensuring timely acceptance of profitable loads and automatic declination when capacity is full.

How does Stacksync help with White Cap compliance?

Stacksync improves compliance scores by eliminating manual processing delays. Purchase Orders sync to your system in real time, ASNs are generated automatically when you ship, and invoices are validated with three-way matching before submission. Real-time monitoring alerts you to issues before they become chargebacks.

How does Stacksync process White Cap EDI 860 changes?

When Stacksync receives a White Cap 860, it identifies the original PO by reference number, compares the changed fields against the current order in your system, and applies the updates automatically. Quantity increases or decreases are reflected in your ERP's line items, new lines are appended, and canceled lines are flagged. Stacksync maintains a version history showing what changed and when, making it easy to trace modifications for compliance auditing. If a change conflicts with your fulfillment status (e.g., reducing quantity on items already shipped), Stacksync alerts your team immediately.

What happens if I decline a White Cap EDI 204 with a 990 rejection?

When you send a White Cap 990 with a decline code (D), White Cap's system removes you from consideration for that specific load and retenders it to the next carrier in their routing guide. Declining loads is normal and expected — carriers cannot accept every tender. However, consistently declining White Cap tenders may reduce your standing in their carrier ranking and lead to fewer tender opportunities over time. Stacksync tracks your acceptance ratio for White Cap and alerts you when declining too many loads might impact your preferred carrier status.

What is a SCAC code and why does White Cap require it for EDI 204?

A SCAC (Standard Carrier Alpha Code) is a unique 2-to-4 letter identifier assigned by the National Motor Freight Traffic Association (NMFTA) to transportation carriers. White Cap uses SCAC codes in EDI 204 tenders to identify the carrier being tendered the load, and carriers must include their SCAC in the 990 response and subsequent status updates (214). Without a valid SCAC, White Cap's system cannot route the tender or track the shipment. Stacksync stores your SCAC code and automatically includes it in all outbound EDI documents, ensuring proper carrier identification across all White Cap transactions.

Is an EDI 855 required for every White Cap Purchase Order?

Most White Cap compliance programs require an 855 for every 850 PO received. However, some White Cap divisions or product categories may not enforce the requirement, especially for smaller suppliers or specific fulfillment models. Even when not strictly mandatory, sending an 855 is best practice — it confirms receipt, prevents duplicate PO transmissions, and establishes a clear audit trail. Stacksync configures 855 responses per White Cap business unit, so you can automate acknowledgments where required while handling exceptions for divisions with different compliance expectations.

What happens if White Cap doesn't receive an EDI 214 on time?

Missing or late EDI 214 updates can result in White Cap chargebacks, reduced carrier scorecard ratings, and loss of preferred carrier status. White Cap uses 214 data for dock scheduling, inventory planning, and customer notifications — when status updates are missing, it creates operational blind spots. In some White Cap programs, consecutive 214 failures trigger automatic load retendering to backup carriers. Stacksync monitors 214 delivery and alerts your team if a status update fails to transmit, allowing you to resend before White Cap escalates the issue.

When should the EDI 810 Invoice be sent relative to shipment for White Cap?

Most White Cap compliance programs require the EDI 810 Invoice to be sent after the 856 ASN but within a specific window — typically 24 to 72 hours after shipment. Invoicing too early (before the ASN) or too late (beyond the allowed window) can trigger compliance penalties or payment delays. White Cap may also require that invoice dates match or follow the ship date on the corresponding 856. Stacksync automates this timing by generating the 810 automatically after the 856 is confirmed, ensuring correct sequencing and compliance with White Cap's deadlines.

How does Stacksync audit White Cap EDI 210 freight invoices?

Stacksync performs automated freight audit on White Cap 210 invoices by comparing billed charges against the contracted rates from the original 204 tender, verifying weight and distance calculations, and cross-referencing accessorial charges against the 214 status events. Discrepancies — such as charges for services not performed, rates higher than contracted, or incorrect fuel surcharge percentages — are flagged automatically. Stacksync generates exception reports so your accounting team can dispute invalid charges with White Cap before payment, reducing freight spend by catching billing errors early.

What are common reasons a White Cap EDI 850 Purchase Order gets rejected?

The most frequent rejection causes for White Cap 850s include invalid UPC or GTIN codes, incorrect ship-to location identifiers, quantities that don't match White Cap's rounding requirements, and missing mandatory segments. Formatting issues like incorrect date formats in the DTM segment or invalid N1 qualifier codes also trigger rejections. Stacksync validates every incoming White Cap 850 against known compliance requirements before syncing to your system, flagging anomalies immediately rather than silently dropping the transaction.

Can Stacksync auto-accept White Cap EDI 204 tenders with a 990?

Yes. Stacksync can automatically generate a 990 acceptance response when a White Cap 204 matches your configured criteria — such as approved lanes, equipment type availability, weight limits, and date range. You define the rules once, and Stacksync evaluates each incoming tender against them. Loads that match are accepted automatically with a 990, while loads outside your criteria are either declined or routed to your dispatch team for manual decision. This hybrid approach ensures you capture desirable White Cap loads instantly while maintaining human oversight for edge cases.

Can White Cap EDI 204 handle multi-stop shipments?

Yes, White Cap EDI 204 supports multi-stop shipments through multiple S5 (Stop Off Details) segments. Each stop includes the facility address, stop type (pickup or delivery), scheduled date and time window, and the specific freight being handled at that location. The stops are sequenced to define the route order. Stacksync maps multi-stop White Cap 204 tenders into your TMS routing system, creating individual stop records with proper sequencing so your dispatch team sees the complete route plan without manually parsing the EDI document.

Do I need to respond to a White Cap EDI 860 with an 865?

Some White Cap trading programs require an EDI 865 (Purchase Order Change Acknowledgment) in response to every 860. The 865 confirms that you received the change request and indicates whether you accept the modifications, reject them, or need further negotiation. Even when not mandatory, sending an 865 is good practice because it closes the communication loop and prevents White Cap from resending the same change. Stacksync can generate 865 responses automatically based on your acceptance rules, similar to how it handles 855 PO acknowledgments.

Do I need to send an EDI 855 after receiving a White Cap 850 Purchase Order?

White Cap typically requires an EDI 855 Purchase Order Acknowledgment for every 850 received. The 855 confirms that you received the PO and indicates whether you can fulfill it as ordered, need to modify quantities, or must reject specific line items. Most White Cap compliance programs expect the 855 within 24 to 48 hours of PO receipt. Stacksync can generate and send 855 acknowledgments automatically based on your acceptance rules, ensuring you never miss a compliance deadline. A 997 Functional Acknowledgment may also be required as a separate technical receipt.

When should a White Cap EDI 210 Freight Invoice be submitted?

Carriers typically submit White Cap EDI 210 invoices within 7 to 15 days of delivery, though timing requirements vary by White Cap's payment terms. Some White Cap programs offer accelerated payment (e.g., 15-day terms) for carriers who submit 210 invoices electronically within 48 hours of delivery. Late invoicing beyond the contractual window may result in payment delays or deductions. Stacksync automates 210 generation immediately upon delivery confirmation from the 214, ensuring your invoices reach White Cap within the fastest payment cycle available.

What causes White Cap EDI 810 chargebacks and deductions?

The most common causes of White Cap 810 chargebacks include price discrepancies between the invoice and the PO, quantity mismatches between the invoice and the ASN, missing or incorrect allowance and charge amounts in the SAC segment, and wrong UPC or item identification codes. Late invoicing beyond White Cap's deadline also triggers deductions. Stacksync reduces these errors by automatically populating 810 fields from the matched 850 PO and 856 ASN data, ensuring consistency across all three documents and tracking deduction trends for resolution.

What EDI document types does Stacksync support for White Cap?

Stacksync supports all EDI document types required by White Cap — including Purchase Orders (850), Invoices (810), ASNs (856), PO Acknowledgments (855), and more. Our platform handles the full lifecycle from order to payment automatically.

What happens if I reject a line item in a White Cap EDI 855?

When you reject a line item in the White Cap 855 using the RJ status code, White Cap's ordering system is notified that you cannot fulfill that specific item. Depending on White Cap's policies, they may issue a revised 850 with alternative items, cancel the line, or source the product from another supplier. Partial rejections — where you accept some lines and reject others — are common and supported through line-level ACK segments. Stacksync tracks rejected lines and can trigger alerts so your sales or fulfillment team can follow up with White Cap proactively.

How does Stacksync automate White Cap EDI 214 status messages?

Stacksync connects to your TMS, ELD, or GPS tracking system and automatically generates White Cap 214 messages when shipment events occur. When a driver checks in at pickup, crosses a geofence, or completes delivery, Stacksync captures the event, formats the 214 with the correct status code, location, and timestamp, and transmits it to White Cap's EDI network. The platform handles appointment codes, exception reporting (delays, refused deliveries), and proof-of-delivery confirmation. Your drivers continue using their existing tools while Stacksync handles the EDI compliance layer automatically.

Can White Cap EDI 214 data be used to verify freight invoices?

Yes. The EDI 214 provides an independent record of when pickup and delivery actually occurred, which is essential for auditing freight invoices (EDI 210). If a carrier's 210 invoice claims accessorial charges for detention, the 214 timestamps prove how long the driver waited. If a delivery date on the invoice doesn't match the 214 delivery confirmation, it signals a billing discrepancy. Stacksync cross-references 214 data with 210 invoices automatically, flagging mismatches in dates, locations, and service events for your freight audit review.

Can I connect White Cap EDI to my existing ERP or WMS?

Yes. Stacksync integrates with any system that has a database or API — including SAP, Oracle, NetSuite, Microsoft Dynamics, and custom-built ERPs. Data flows bidirectionally between White Cap's EDI network and your system in real time.

Can Stacksync handle White Cap EDI 210 payment reconciliation?

Yes. When White Cap processes payment for your 210 invoices, they may send an EDI 820 (Payment Order/Remittance Advice) that details which invoices were paid, any deductions applied, and the net payment amount. Stacksync matches the 820 remittance data against your outstanding 210 invoices, automatically reconciling paid invoices and flagging short-pays or unexplained deductions. This closed-loop process — from 204 tender through 210 invoice to 820 payment — gives your finance team full visibility into the White Cap freight payment lifecycle without manual spreadsheet reconciliation.

How does Stacksync map White Cap EDI 850 fields to my ERP system?

Stacksync uses a visual field mapping interface to connect White Cap 850 segments — such as BEG for PO header data, PO1 for line items, and N1 for party identification — to the corresponding fields in your ERP, WMS, or database. You configure the mapping once, and Stacksync applies it to every subsequent White Cap 850 automatically. The platform handles data type conversions, conditional logic for optional fields, and White Cap-specific formatting requirements. If White Cap changes their 850 specification, Stacksync alerts you and suggests mapping updates.

Can pricing be changed through a White Cap EDI 860?

Yes, White Cap can modify unit pricing on existing PO line items through the EDI 860. Price changes appear in the PO1 segment with updated unit price values. However, pricing changes via 860 may be subject to White Cap's vendor agreement terms — some programs restrict supplier-initiated price changes and only allow buyer-initiated modifications. Stacksync validates incoming White Cap 860 price changes against your contracted pricing and flags discrepancies. Your team can review and approve price adjustments before they flow into your billing system, preventing unexpected margin impacts.

Can Stacksync automate White Cap EDI 855 responses?

Yes. Stacksync automates White Cap 855 responses by connecting to your inventory and order management systems. When a White Cap 850 arrives, Stacksync checks stock levels, validates pricing against your catalog, and confirms fulfillment capacity. Based on configurable business rules, it generates the appropriate 855 with acceptance, modification, or backorder status codes — all without manual intervention. You can set thresholds for automatic acceptance (e.g., accept if all items are in stock) and escalate edge cases to your team for review. The entire response cycle typically completes in under a minute.

Can Stacksync handle White Cap EDI 810 tax and allowance calculations?

Yes. Stacksync supports the SAC (Service, Promotion, Allowance, or Charge) and TXI (Tax Information) segments used in White Cap 810 Invoices. The platform can apply White Cap-specific allowance schedules, cooperative advertising deductions, and volume rebates automatically based on the terms in the original PO. Tax calculations are handled according to the ship-to jurisdiction. Stacksync maps these calculations from your billing system's output to the correct EDI segment codes and qualifiers, ensuring White Cap receives properly formatted financial data.

How does Stacksync automate White Cap EDI 204 load tender processing?

Stacksync connects to your TMS or dispatch system and processes incoming White Cap 204 tenders in real time. When a tender arrives, Stacksync extracts the shipment details — origin, destination, commodity, weight, equipment type, and pickup/delivery windows — and creates a load record in your system. Based on your capacity rules and lane preferences, Stacksync can auto-accept loads with a 990 response or route them to your dispatch queue for manual review. The platform tracks tender acceptance rates and response times to help you maintain preferred carrier status with White Cap.

How does Stacksync handle White Cap EDI 990 for multi-stop loads?

When a White Cap 204 includes multiple stops (S5 segments), Stacksync evaluates the entire route before generating the 990 response — not just the origin and destination. The platform checks capacity for each stop, validates that pickup and delivery windows are feasible given transit times, and confirms equipment compatibility at every location. If all stops meet your criteria, Stacksync sends a 990 acceptance for the full multi-stop load. If any stop presents a conflict, the platform flags it for your dispatcher rather than auto-declining the entire tender.

What happens when White Cap updates their EDI specifications?

Stacksync monitors White Cap's EDI spec changes and updates our mappings proactively. When a change affects your integration, we notify you and apply updates — so you stay compliant without scrambling to decode new implementation guides.

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