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Analytics ⇄ ERP

Pendo to Sage 100 integration — real-time, two-way sync

Keep Pendo and Sage 100 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Pendo and Sage 100

Put Sage 100's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Sage 100 can use them.

ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Sage 100 carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.

Stacksync syncs AR Invoices, Purchase Orders, GL Accounts, Journal Entries from Sage 100 into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Feature Events, Page Events, Guide Events, Poll / NPS Responses ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Sage 100 where that is useful.

Common use cases

  • 01 Set custom Visitor fields (role, lifecycle stage, entitlement) from the warehouse so in-app guides reach the right users without manual CSV uploads.
  • 02 Sync Pendo Visitors and Accounts into a data model to score product-qualified accounts alongside behavioral event data.
  • 03 Push e-commerce and EDI orders into the Sales Order module instead of rekeying them.
  • 04 Publish item, pricing, and on-hand inventory to online catalogs on a schedule.

Common sync patterns

Where Sage 100 runs order-to-cash: customer and account analytics

Orders, invoices, and account records from Sage 100 join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.

Where Sage 100 runs operations: inventory and fulfillment metrics

Operational records from Sage 100 become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.

Where Sage 100 is the HR system of record: workforce and cost analysis

Worker and organization data from Sage 100 syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.

What you can sync between Pendo and Sage 100

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Pendo objects Sage 100 objects How this pairing syncs
Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. AR Invoices Billing documents synced outward for payment status and revenue reporting. Features / Pages / Guides (metadata) is specific to Pendo and AR Invoices to Sage 100 — each maps to any object or custom field on the other side.
Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Purchase Orders Procurement documents read for spend and receiving workflows. Visitors is specific to Pendo and Purchase Orders to Sage 100 — each maps to any object or custom field on the other side.
Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. GL Accounts Chart of accounts read for mapping transactions in finance integrations. Accounts is specific to Pendo and GL Accounts to Sage 100 — each maps to any object or custom field on the other side.
Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. Journal Entries Posted GL activity replicated to warehouses for FP&A. Feature Events is specific to Pendo and Journal Entries to Sage 100 — each maps to any object or custom field on the other side.
Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. Customers AR customer master records synced to CRMs for account and credit visibility. Page Events is specific to Pendo and Customers to Sage 100 — each maps to any object or custom field on the other side.
Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. Vendors AP vendor master records synced with procurement and payment tools. Guide Events is specific to Pendo and Vendors to Sage 100 — each maps to any object or custom field on the other side.

How changes propagate between Pendo and Sage 100

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Pendo Sage 100 Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is applied to Sage 100 as a row-level write, with types converted between the two schemas.

Sage 100 Pendo Interval-based propagation

DetectionStacksync polls Sage 100 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Pendo ⇄ Sage 100

Connect Pendo and Sage 100 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Sage 100 connection.

Real-time

Two-way sync

Changes in Pendo or Sage 100 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Pendo or Sage 100 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Pendo or Sage 100 record.

Observability

Monitoring

Track your Pendo ⇄ Sage 100 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Pendo and Sage 100.

How the Pendo and Sage 100 connectors work

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.

Sage 100

Integration surface
ODBC (ProvideX driver) for reads; Business Object Interface (BOI) or Sage-provided web services for writes
Authentication
Sage 100 company and user credentials; ODBC DSN credentials for direct reads
Change detection
Scheduled polling; no webhooks or change log on the integration surface
Capabilities
read · write
How it works

How to connect Pendo to Sage 100 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Pendo and Sage 100 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Pendo connected
    Sage 100 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Pendo and Sage 100 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Pendo ⇄ Sage 100
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Pendo Sage 100
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Pendo and Sage 100 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 479 integrations available for Pendo and Sage 100.

Popular · 8 of 479
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