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ERP ⇄ Analytics

Manhattan Associates WMS to Pendo integration — real-time, two-way sync

Keep Manhattan Associates WMS and Pendo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Manhattan Associates WMS and Pendo

Put Manhattan Associates WMS's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Manhattan Associates WMS can use them.

ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Manhattan Associates WMS carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.

Stacksync syncs Items, Shipments & LPNs, Receipts, Locations & Zones from Manhattan Associates WMS into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Features / Pages / Guides (metadata), Visitors, Accounts, Feature Events ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Manhattan Associates WMS where that is useful.

Common use cases

  • 01 Push warehouse-computed Account attributes (plan, ARR, renewal date, health score, CSM owner) onto Pendo Accounts via the Metadata API so segments and guide targeting stay current.
  • 02 Set custom Visitor fields (role, lifecycle stage, entitlement) from the warehouse so in-app guides reach the right users without manual CSV uploads.
  • 03 Mirror inventory positions across the distribution network into a central warehouse for network-level visibility.
  • 04 Reconcile ASNs and receipts with procurement systems to close POs automatically.

Common sync patterns

Write-back where Manhattan Associates WMS exposes writable fields: segments and scores return

Segments, scores, or metrics computed in Pendo sync onto the matching records in Manhattan Associates WMS, so operations act on what the analysis found.

Where Manhattan Associates WMS holds the books: revenue and finance dashboards from live data

Financial records from Manhattan Associates WMS land in Pendo as they change, so revenue, margin, and spend dashboards read current figures rather than last night's export.

Where Manhattan Associates WMS runs order-to-cash: customer and account analytics

Orders, invoices, and account records from Manhattan Associates WMS join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.

What you can sync between Manhattan Associates WMS and Pendo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Manhattan Associates WMS objects Pendo objects How this pairing syncs
Items Item master and packaging data kept consistent with the ERP catalog. Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. Items is specific to Manhattan Associates WMS and Feature Events to Pendo — each maps to any object or custom field on the other side.
Shipments & LPNs Ship confirmations, cartons, and tracking pushed back to order sources. Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. Shipments & LPNs is specific to Manhattan Associates WMS and Page Events to Pendo — each maps to any object or custom field on the other side.
Receipts Receiving transactions reconciled against POs in the ERP. Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. Receipts is specific to Manhattan Associates WMS and Guide Events to Pendo — each maps to any object or custom field on the other side.
Locations & Zones Facility topology referenced when interpreting inventory positions. Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. Locations & Zones is specific to Manhattan Associates WMS and Poll / NPS Responses to Pendo — each maps to any object or custom field on the other side.
Returns Return receipts synced so upstream systems reflect disposition and restock. Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. Returns is specific to Manhattan Associates WMS and Features / Pages / Guides (metadata) to Pendo — each maps to any object or custom field on the other side.
Appointments Dock scheduling data coordinated with carriers and yard systems. Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Appointments is specific to Manhattan Associates WMS and Visitors to Pendo — each maps to any object or custom field on the other side.

How changes propagate between Manhattan Associates WMS and Pendo

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Manhattan Associates WMS Pendo Interval-based propagation

DetectionStacksync polls Manhattan Associates WMS for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Pendo Manhattan Associates WMS Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is written to Manhattan Associates WMS through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Manhattan Associates WMS ⇄ Pendo

Connect Manhattan Associates WMS and Pendo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Manhattan Associates WMS–Pendo connection.

Real-time

Two-way sync

Changes in Manhattan Associates WMS or Pendo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Manhattan Associates WMS or Pendo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Manhattan Associates WMS or Pendo record.

Observability

Monitoring

Track your Manhattan Associates WMS ⇄ Pendo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Manhattan Associates WMS and Pendo.

How the Manhattan Associates WMS and Pendo connectors work

Manhattan Associates WMS

Integration surface
REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
Authentication
OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
Change detection
Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
Capabilities
read · write

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
How it works

How to connect Manhattan Associates WMS to Pendo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Manhattan Associates WMS and Pendo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Manhattan Associates WMS connected
    Pendo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Manhattan Associates WMS and Pendo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Manhattan Associates WMS ⇄ Pendo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Manhattan Associates WMS Pendo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Manhattan Associates WMS and Pendo integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

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