Two-way sync
Changes in Pendo or Sage X3 instantly reflect in both systems. No stale data, no manual imports.
Keep Pendo and Sage X3 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Sage X3 carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.
Stacksync syncs Business Partners (Customers and Suppliers), Products, Sales Orders, Purchase Orders from Sage X3 into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Page Events, Guide Events, Poll / NPS Responses, Features / Pages / Guides (metadata) ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Sage X3 where that is useful.
Orders, invoices, and account records from Sage X3 join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.
Operational records from Sage X3 become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.
Worker and organization data from Sage X3 syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | Sage X3 objects | How this pairing syncs | |
|---|---|---|---|
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | Work Orders Production orders read by MES and scheduling integrations. | Features / Pages / Guides (metadata) is specific to Pendo and Work Orders to Sage X3 — each maps to any object or custom field on the other side. | |
| Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. | Stock / Inventory by site On-hand and allocated quantities per site, synced to storefronts and WMS. | Visitors is specific to Pendo and Stock / Inventory by site to Sage X3 — each maps to any object or custom field on the other side. | |
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | Bills of Material Product structures read for planning and costing. | Accounts is specific to Pendo and Bills of Material to Sage X3 — each maps to any object or custom field on the other side. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | GL Journals Financial entries replicated to warehouses for group reporting. | Feature Events is specific to Pendo and GL Journals to Sage X3 — each maps to any object or custom field on the other side. | |
| Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. | Deliveries Shipment documents synced to logistics providers and customer portals. | Page Events is specific to Pendo and Deliveries to Sage X3 — each maps to any object or custom field on the other side. | |
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Business Partners (Customers and Suppliers) Shared partner master synced with CRMs and procurement systems. | Guide Events is specific to Pendo and Business Partners (Customers and Suppliers) to Sage X3 — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliveryEach detected change is applied to Sage X3 as a row-level write, with types converted between the two schemas.
DetectionStacksync polls Sage X3 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Sage X3 connection.
Changes in Pendo or Sage X3 instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Pendo or Sage X3 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Pendo or Sage X3 record.
Track your Pendo ⇄ Sage X3 sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Pendo and Sage X3.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Pendo and Sage X3 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Pendo and Sage X3 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Pendo and Sage X3: authenticate both systems, choose the objects to sync (such as Pendo's Features / Pages / Guides (metadata) and Visitors), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes — Stacksync ships production-grade connectors for both Pendo and Sage X3. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Pendo: Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand. On Sage X3: Scheduled polling; no general webhook surface on the classic web services layer. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Pendo side: Page Events, Guide Events, Poll / NPS Responses, Features / Pages / Guides (metadata), plus custom fields where Pendo exposes them. On the Sage X3 side: Business Partners (Customers and Suppliers), Products, Sales Orders, Purchase Orders. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Pendo and Sage X3: Where Sage X3 runs order-to-cash: customer and account analytics; Where Sage X3 runs operations: inventory and fulfillment metrics; Where Sage X3 is the HR system of record: workforce and cost analysis. Orders, invoices, and account records from Sage X3 join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 480 integrations available for Pendo and Sage X3.