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ERP ⇄ Analytics

Macola ERP to Pendo integration — real-time, two-way sync

Keep Macola ERP and Pendo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Macola ERP and Pendo

Put Macola ERP's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Macola ERP can use them.

ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Macola ERP carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.

Stacksync syncs Bills of Material, Work Orders, Customers, Vendors from Macola ERP into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Features / Pages / Guides (metadata), Visitors, Accounts, Feature Events ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Macola ERP where that is useful.

Common use cases

  • 01 Sync Pendo Visitors and Accounts into a data model to score product-qualified accounts alongside behavioral event data.
  • 02 Load guide-engagement events into a reporting database to measure onboarding-flow adoption against retention and expansion.
  • 03 Sync customers, orders, and invoices between Macola and a CRM so sales and finance stay aligned.
  • 04 Mirror item availability and inventory into an ecommerce storefront or customer portal.

Common sync patterns

Where Macola ERP runs operations: inventory and fulfillment metrics

Operational records from Macola ERP become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.

Where Macola ERP is the HR system of record: workforce and cost analysis

Worker and organization data from Macola ERP syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.

Write-back where Macola ERP exposes writable fields: segments and scores return

Segments, scores, or metrics computed in Pendo sync onto the matching records in Macola ERP, so operations act on what the analysis found.

What you can sync between Macola ERP and Pendo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Macola ERP objects Pendo objects How this pairing syncs
GL Accounts & Journal Entries Financial ledger data replicated to warehouses for reporting. Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. GL Accounts & Journal Entries is specific to Macola ERP and Guide Events to Pendo — each maps to any object or custom field on the other side.
Bills of Material Manufacturing structures read for planning and costing integrations. Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. Bills of Material is specific to Macola ERP and Poll / NPS Responses to Pendo — each maps to any object or custom field on the other side.
Work Orders Shop-floor production orders tracked for status and completion syncs. Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. Work Orders is specific to Macola ERP and Features / Pages / Guides (metadata) to Pendo — each maps to any object or custom field on the other side.
Customers Customer master records synced with CRMs so sales works from ERP truth. Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Customers is specific to Macola ERP and Visitors to Pendo — each maps to any object or custom field on the other side.
Vendors Vendor master data aligned with procurement and AP tools. Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. Vendors is specific to Macola ERP and Accounts to Pendo — each maps to any object or custom field on the other side.
Items Inventory item master records mirrored to ecommerce and planning systems. Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. Items is specific to Macola ERP and Feature Events to Pendo — each maps to any object or custom field on the other side.

How changes propagate between Macola ERP and Pendo

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Macola ERP Pendo Sub-second propagation

DetectionChanges in Macola ERP are captured at the source via change data capture — no polling loop against its API. CDC or change tracking on the underlying SQL Server database, or timestamp-based polling.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Pendo Macola ERP Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is applied to Macola ERP as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Macola ERP ⇄ Pendo

Connect Macola ERP and Pendo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Macola ERP–Pendo connection.

Real-time

Two-way sync

Changes in Macola ERP or Pendo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Macola ERP or Pendo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Macola ERP or Pendo record.

Observability

Monitoring

Track your Macola ERP ⇄ Pendo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Macola ERP and Pendo.

How the Macola ERP and Pendo connectors work

Macola ERP

Integration surface
SQL Server database access, with product-level integration interfaces in newer Macola versions
Authentication
Database credentials (SQL Server or Windows authentication)
Change detection
CDC or change tracking on the underlying SQL Server database, or timestamp-based polling
Capabilities
read · write · CDC

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
How it works

How to connect Macola ERP to Pendo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Macola ERP and Pendo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Macola ERP connected
    Pendo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Macola ERP and Pendo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Macola ERP ⇄ Pendo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Macola ERP Pendo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Macola ERP and Pendo integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 381 integrations available for Macola ERP and Pendo.

Popular · 7 of 381
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