Real-time
Two-way sync
Changes in Microsoft Dynamics 365 Sales or Shopware instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ E-commerce
Microsoft Dynamics 365 Sales to Shopware integration — real-time, two-way sync
Keep Microsoft Dynamics 365 Sales and Shopware in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Microsoft Dynamics 365 Sales and Shopware
Keep the customers and orders that Microsoft Dynamics 365 Sales and Shopware share aligned in real time, so sales works from live purchase history and the store works from current account details.
Microsoft Dynamics 365 Sales holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shopware runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Orders, Invoices, Activities, Custom Tables in Microsoft Dynamics 365 Sales to Categories, Customers, Orders, Order Line Items in Shopware with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Feed BI models with continuously updated CRM data instead of scheduled exports.
- 02 Bi-directional sync of accounts, contacts, and opportunities with a SQL database so teams query CRM data without OData or FetchXML.
- 03 Two-way sync of the `product` catalog — titles, nested price arrays, and stock — between Shopware and an ERP or PIM so pricing and inventory stay aligned.
- 04 Stream new `order` records with their `order_line_item`, `order_delivery`, and `order_transaction` rows into a warehouse or accounting system for revenue and fulfillment reporting.
Common sync patterns
New buyers become CRM records
A customer created in Shopware creates or updates the matching contact or account in Microsoft Dynamics 365 Sales, so first-time and repeat buyers land in the relationship system without a manual import.
Contact and address details stay consistent
An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.
Where Microsoft Dynamics 365 Sales segments customers: status travels to the store record
Lifecycle stage, tier, or account owner set in Microsoft Dynamics 365 Sales syncs onto the customer record in Shopware, so the buying side can act on how the relationship is classified.
What you can sync between Microsoft Dynamics 365 Sales and Shopware
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Dynamics 365 Sales objects | Shopware objects | How this pairing syncs | |
|---|---|---|---|
| Orders Confirmed sales; handed off to ERP systems for fulfillment and billing. | Orders Order headers (`order`) with totals, state, and sales-channel reference; read out to accounting and written back for status updates. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Contacts Person records linked to accounts; synced with marketing and support systems. | Order Deliveries Shipping records (`order_delivery`) carrying delivery state and tracking codes; written back from a 3PL or WMS. | Contacts is specific to Microsoft Dynamics 365 Sales and Order Deliveries to Shopware — each maps to any object or custom field on the other side. | |
| Leads Prospect records; written in from enrichment or web forms, read out on qualification. | Order Transactions Payment records (`order_transaction`) holding payment method and state; read to reconcile against a billing or finance system. | Leads is specific to Microsoft Dynamics 365 Sales and Order Transactions to Shopware — each maps to any object or custom field on the other side. | |
| Opportunities Deal records with stages and estimated revenue; synced for pipeline reporting and close-triggered workflows. | Sales Channels Per-storefront configuration (`sales_channel`); used to scope and consolidate orders and customers across multiple storefronts. | Opportunities is specific to Microsoft Dynamics 365 Sales and Sales Channels to Shopware — each maps to any object or custom field on the other side. | |
| Quotes Pricing proposals; often synced with CPQ or ERP pricing data. | Media Media assets (`media`) such as product images; referenced by id so file URLs and metadata sync into downstream catalogs. | Quotes is specific to Microsoft Dynamics 365 Sales and Media to Shopware — each maps to any object or custom field on the other side. | |
| Invoices Billing records; usually mastered in the ERP and mirrored back for seller visibility. | Products The product catalog (`product`), including parent/child variants, per-currency nested price arrays, and stock; synced two-way with ERP, PIM, or a database. | Invoices is specific to Microsoft Dynamics 365 Sales and Products to Shopware — each maps to any object or custom field on the other side. |
How changes propagate between Microsoft Dynamics 365 Sales and Shopware
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Microsoft Dynamics 365 Sales Shopware Sub-second propagation
DetectionMicrosoft Dynamics 365 Sales notifies Stacksync of record changes through webhook events. Dataverse change tracking with delta tokens, plus registered webhooks on table events.
DeliveryEach detected change is written to Shopware through its API, with automatic retries and rate-limit backoff.
Shopware Microsoft Dynamics 365 Sales Sub-second propagation
DetectionShopware notifies Stacksync of record changes through webhook events. App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field.
DeliveryEach detected change is written to Microsoft Dynamics 365 Sales through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Microsoft Dynamics 365 Sales: Requests are governed by Dataverse service protection limits evaluated per user and time window.
- Shopware: No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores.
What ships with Microsoft Dynamics 365 Sales ⇄ Shopware
Connect Microsoft Dynamics 365 Sales and Shopware for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365 Sales–Shopware connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Microsoft Dynamics 365 Sales or Shopware data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Microsoft Dynamics 365 Sales or Shopware record.
Observability
Monitoring
Track your Microsoft Dynamics 365 Sales ⇄ Shopware sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 Sales and Shopware.
How the Microsoft Dynamics 365 Sales and Shopware connectors work
Microsoft Dynamics 365 Sales
- Integration surface
- Dataverse Web API (OData v4 REST)
- Authentication
- OAuth 2.0 via Microsoft Entra ID
- Change detection
- Dataverse change tracking with delta tokens, plus registered webhooks on table events
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are governed by Dataverse service protection limits evaluated per user and time window.
Shopware
- Integration surface
- Admin API (REST / JSON:API) with a bulk POST /api/_action/sync endpoint
- Authentication
- OAuth 2.0 — client-credentials grant using an Integration's Access Key ID + Secret Access Key, or resource-owner password grant for a user; access tokens expire after 10 minutes
- Change detection
- App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field names; otherwise poll on the updatedAt / createdAt fields
- Capabilities
- read · write · webhooks
- Rate limits
- No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores
How it works
How to connect Microsoft Dynamics 365 Sales to Shopware — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Microsoft Dynamics 365 Sales and Shopware with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Microsoft Dynamics 365 Sales
connected
Shopware
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Microsoft Dynamics 365 Sales and Shopware objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Microsoft Dynamics 365 Sales ⇄ ShopwareCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Microsoft Dynamics 365 Sales ShopwareCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Microsoft Dynamics 365 Sales and Shopware integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Dynamics 365 Sales and Shopware: authenticate both systems, choose the objects to sync (such as Microsoft Dynamics 365 Sales's Orders and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Microsoft Dynamics 365 Sales and Shopware. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Microsoft Dynamics 365 Sales: Dataverse change tracking with delta tokens, plus registered webhooks on table events. On Shopware: App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field names; otherwise poll on the updatedAt / createdAt fields. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Microsoft Dynamics 365 Sales side: Orders, Invoices, Activities, Custom Tables, plus custom fields where Microsoft Dynamics 365 Sales exposes them. On the Shopware side: Categories, Customers, Orders, Order Line Items. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Microsoft Dynamics 365 Sales and Shopware: New buyers become CRM records; Contact and address details stay consistent; Where Microsoft Dynamics 365 Sales segments customers: status travels to the store record. A customer created in Shopware creates or updates the matching contact or account in Microsoft Dynamics 365 Sales, so first-time and repeat buyers land in the relationship system without a manual import.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 389 integrations available for Microsoft Dynamics 365 Sales and Shopware.
Popular · 7 of 389
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Microsoft Dynamics 365 Sales ⇄ Shipwire -
Microsoft Dynamics 365 Sales ⇄ Akeneo -
Microsoft Dynamics 365 Sales ⇄ Bigcommerce -
Shopware ⇄ Intercom -
Shopware ⇄ Kommo -
Shopware ⇄ Kustomer -
Shopware ⇄ Nimble
No integrations match .
