Two-way sync
Changes in Bigcommerce or Microsoft Dynamics 365 Sales instantly reflect in both systems. No stale data, no manual imports.
Keep Bigcommerce and Microsoft Dynamics 365 Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Microsoft Dynamics 365 Sales holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Bigcommerce runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Accounts, Contacts, Leads, Opportunities in Microsoft Dynamics 365 Sales to Orders, Customers, Categories, Brands in Bigcommerce with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Where Microsoft Dynamics 365 Sales tracks products or line items and Bigcommerce holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
A person who exists as a contact in Microsoft Dynamics 365 Sales and a buyer in Bigcommerce is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
Orders and their status from Bigcommerce appear on the matching contact or account in Microsoft Dynamics 365 Sales, so reps see what a customer has bought and what is in flight before the next conversation.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Bigcommerce objects | Microsoft Dynamics 365 Sales objects | How this pairing syncs | |
|---|---|---|---|
| Orders V2 Orders API header, line items, and shipping/billing addresses; read into an ERP or accounting system, with status written back. | Orders Confirmed sales; handed off to ERP systems for fulfillment and billing. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. | Accounts Company records in Dataverse; the usual anchor for two-way sync with databases and ERPs. | Products is specific to Bigcommerce and Accounts to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Variants and SKUs Per-variant pricing and inventory; synced to keep stock and SKU data aligned with an ERP or WMS at the option level. | Contacts Person records linked to accounts; synced with marketing and support systems. | Variants and SKUs is specific to Bigcommerce and Contacts to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Customers V3 customer accounts, customer groups, and addresses; synced two-way with a CRM so storefront and GTM records match. | Leads Prospect records; written in from enrichment or web forms, read out on qualification. | Customers is specific to Bigcommerce and Leads to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Categories Catalog V3 category tree; mapped for merchandising and kept aligned with a product master or PIM. | Opportunities Deal records with stages and estimated revenue; synced for pipeline reporting and close-triggered workflows. | Categories is specific to Bigcommerce and Opportunities to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Brands Catalog V3 brand records linked to products; kept aligned with a product master or PIM so brand names and pages stay consistent. | Quotes Pricing proposals; often synced with CPQ or ERP pricing data. | Brands is specific to Bigcommerce and Quotes to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).
DeliveryEach detected change is written to Microsoft Dynamics 365 Sales through its API, with automatic retries and rate-limit backoff.
DetectionMicrosoft Dynamics 365 Sales notifies Stacksync of record changes through webhook events. Dataverse change tracking with delta tokens, plus registered webhooks on table events.
DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Microsoft Dynamics 365 Sales connection.
Changes in Bigcommerce or Microsoft Dynamics 365 Sales instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Bigcommerce or Microsoft Dynamics 365 Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Bigcommerce or Microsoft Dynamics 365 Sales record.
Track your Bigcommerce ⇄ Microsoft Dynamics 365 Sales sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Bigcommerce and Microsoft Dynamics 365 Sales.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Bigcommerce and Microsoft Dynamics 365 Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Bigcommerce and Microsoft Dynamics 365 Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Bigcommerce and Microsoft Dynamics 365 Sales: authenticate both systems, choose the objects to sync (such as Bigcommerce's Orders and Products), map fields visually, and changes propagate both ways in milliseconds — no code required.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Bigcommerce and Microsoft Dynamics 365 Sales records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Bigcommerce and Microsoft Dynamics 365 Sales connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Bigcommerce–Microsoft Dynamics 365 Sales integration in-house.
Yes — Stacksync ships production-grade connectors for both Bigcommerce and Microsoft Dynamics 365 Sales. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Bigcommerce: Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers. On Microsoft Dynamics 365 Sales: Dataverse change tracking with delta tokens, plus registered webhooks on table events. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Microsoft Dynamics 365 Sales side: Accounts, Contacts, Leads, Opportunities, plus custom fields where Microsoft Dynamics 365 Sales exposes them. On the Bigcommerce side: Orders, Customers, Categories, Brands. Stacksync auto-detects both schemas and converts types between the two systems.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 389 integrations available for Bigcommerce and Microsoft Dynamics 365 Sales.