Real-time
Two-way sync
Changes in Akeneo or Microsoft Dynamics 365 Sales instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ CRM
Akeneo to Microsoft Dynamics 365 Sales integration — real-time, two-way sync
Keep Akeneo and Microsoft Dynamics 365 Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Akeneo and Microsoft Dynamics 365 Sales
Keep the customers and orders that Microsoft Dynamics 365 Sales and Akeneo share aligned in real time, so sales works from live purchase history and the store works from current account details.
Microsoft Dynamics 365 Sales holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Akeneo runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Invoices, Activities, Custom Tables, Accounts in Microsoft Dynamics 365 Sales to Attributes, Families and family variants, Reference entities and records, Assets in Akeneo with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Bi-directional sync of accounts, contacts, and opportunities with a SQL database so teams query CRM data without OData or FetchXML.
- 02 Write product usage and warehouse-computed scores onto Dataverse tables so sellers see them in the model-driven app.
- 03 Write Categories, Families, and Attributes from an ERP or supplier feed into Akeneo to build and maintain catalog structure.
- 04 Read Reference entities records such as brands and manufacturers into a data warehouse for cross-catalog reporting.
Common sync patterns
Contact and address details stay consistent
An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.
Where Microsoft Dynamics 365 Sales segments customers: status travels to the store record
Lifecycle stage, tier, or account owner set in Microsoft Dynamics 365 Sales syncs onto the customer record in Akeneo, so the buying side can act on how the relationship is classified.
Where both keep product records: catalog and CRM products aligned
Where Microsoft Dynamics 365 Sales tracks products or line items and Akeneo holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
What you can sync between Akeneo and Microsoft Dynamics 365 Sales
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Akeneo objects | Microsoft Dynamics 365 Sales objects | How this pairing syncs | |
|---|---|---|---|
| Channels and locales Target-market settings that scope attribute values; read to resolve which localized or channel-specific value to map on each side of a sync. | Opportunities Deal records with stages and estimated revenue; synced for pipeline reporting and close-triggered workflows. | Channels and locales is specific to Akeneo and Opportunities to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Media files Product images and files uploaded via the media endpoint; referenced by products and pushed to downstream commerce and content systems. | Quotes Pricing proposals; often synced with CPQ or ERP pricing data. | Media files is specific to Akeneo and Quotes to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Products Core catalog records addressed by UUID (recommended) or identifier/SKU; synced two-way with databases, ERPs, and storefronts. Values are scoped per channel and locale. | Orders Confirmed sales; handed off to ERP systems for fulfillment and billing. | Products is specific to Akeneo and Orders to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Product models Parent records for configurable products; hold shared attribute values that cascade to their variant products, synced alongside Products. | Invoices Billing records; usually mastered in the ERP and mirrored back for seller visibility. | Product models is specific to Akeneo and Invoices to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Categories The category tree used to classify products; read out for storefront navigation or written in from an ERP to seed catalog structure. | Activities Emails, calls, appointments, and tasks; read out for activity analytics. | Categories is specific to Akeneo and Activities to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. | |
| Attributes Attribute definitions plus attribute options and groups; describe the shape of product data, usually mastered in Akeneo and read downstream. | Custom Tables Tenant-defined Dataverse tables; exposed through the same Web API as standard tables. | Attributes is specific to Akeneo and Custom Tables to Microsoft Dynamics 365 Sales — each maps to any object or custom field on the other side. |
How changes propagate between Akeneo and Microsoft Dynamics 365 Sales
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Akeneo Microsoft Dynamics 365 Sales Sub-second propagation
DetectionAkeneo notifies Stacksync of record changes through webhook events. Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents.
DeliveryEach detected change is written to Microsoft Dynamics 365 Sales through its API, with automatic retries and rate-limit backoff.
Microsoft Dynamics 365 Sales Akeneo Sub-second propagation
DetectionMicrosoft Dynamics 365 Sales notifies Stacksync of record changes through webhook events. Dataverse change tracking with delta tokens, plus registered webhooks on table events.
DeliveryEach detected change is written to Akeneo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Akeneo: REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
- Microsoft Dynamics 365 Sales: Requests are governed by Dataverse service protection limits evaluated per user and time window.
What ships with Akeneo ⇄ Microsoft Dynamics 365 Sales
Connect Akeneo and Microsoft Dynamics 365 Sales for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Akeneo–Microsoft Dynamics 365 Sales connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Akeneo or Microsoft Dynamics 365 Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Akeneo or Microsoft Dynamics 365 Sales record.
Observability
Monitoring
Track your Akeneo ⇄ Microsoft Dynamics 365 Sales sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Akeneo and Microsoft Dynamics 365 Sales.
How the Akeneo and Microsoft Dynamics 365 Sales connectors work
Akeneo
- Integration surface
- REST API (plus a GraphQL API) and an Events API for webhooks
- Authentication
- OAuth2 password grant: client_id/secret plus an API user's username/password exchanged at /api/oauth/v1/token for a bearer access_token and refresh_token; Apps use the OAuth2 authorization-code flow
- Change detection
- Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable
- Capabilities
- read · write · webhooks
- Rate limits
- REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
Microsoft Dynamics 365 Sales
- Integration surface
- Dataverse Web API (OData v4 REST)
- Authentication
- OAuth 2.0 via Microsoft Entra ID
- Change detection
- Dataverse change tracking with delta tokens, plus registered webhooks on table events
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are governed by Dataverse service protection limits evaluated per user and time window.
How it works
How to connect Akeneo to Microsoft Dynamics 365 Sales — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Akeneo and Microsoft Dynamics 365 Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Akeneo
connected
Microsoft Dynamics 365 Sales
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Akeneo and Microsoft Dynamics 365 Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Akeneo ⇄ Microsoft Dynamics 365 SalesCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Akeneo Microsoft Dynamics 365 SalesCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Akeneo and Microsoft Dynamics 365 Sales integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Akeneo and Microsoft Dynamics 365 Sales: authenticate both systems, choose the objects to sync (such as Akeneo's Channels and locales and Media files), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Akeneo and Microsoft Dynamics 365 Sales connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Akeneo–Microsoft Dynamics 365 Sales integration in-house.
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Yes — Stacksync ships production-grade connectors for both Akeneo and Microsoft Dynamics 365 Sales. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Akeneo: Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable. On Microsoft Dynamics 365 Sales: Dataverse change tracking with delta tokens, plus registered webhooks on table events. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Microsoft Dynamics 365 Sales side: Invoices, Activities, Custom Tables, Accounts, plus custom fields where Microsoft Dynamics 365 Sales exposes them. On the Akeneo side: Attributes, Families and family variants, Reference entities and records, Assets. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 389 integrations available for Akeneo and Microsoft Dynamics 365 Sales.
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